Program director/Business /QuickBooks Accounting software

Kathleen E. Izzi _ *********@*****.*** 978-***-****

Motivated, collaborative office professional with non-profit and corporate experience. Team leader who unites a wide range of departments, including front line and upper management positions to work efficiently to meet and exceed company and individual goals.

Experience:

Challenge Unlimited at Ironstone Farm, Andover MA 2000 - current Program Director / Business Manager

Program director for therapeutic horseback riding program which serves 250 - 400 clients weekly ensuring exceptional program delivery for clients with and without special needs.

● Lead staff person of 15 full and part time professional instructors

● Managed all bookkeeping for $1.7 million non-profit organization with Quickbooks

● Prepared annual audit

● Improved bottom line by decreasing monthly payables

● Managed all vendor contracts

● Lead manager on special events and projects

● In house IT person

● Developed & implemented best policies and best practices for programs

● Responsible for soliciting and receiving the most in-kind donations in the history of the company

● Recently took on the adoption of a robust database system to integrate sales and development Cablevision Systems of Massachusetts, Boston, MA 1997 - 2001 System Administrator/PPV services

● Responsible for maintaining PPV & Addressability systems and services for a 500,000+ subscriber cable television system in Massachusetts.

● Implemented the use of ANI (automated number identification) system for enhanced PPV ordering and significantly reduced the number of errors in ordering services

● Special project team for the launch of Digital Services in Massachusetts

● Reported directly to Corporate Office, data on PPV and associated sales and monthly financial reports

● System Network troubleshooting

● Provide full technical support to field/service technicians

● Accounts receivable and payables professional

Butlers and Bars, Methuen, MA 2010-Current

Bookkeeper/Office manager

Manage all office duties including vendor contracts, accounting and supplies allowing owner of this small business in the field procuring business.

● Serve as bookkeeper and accounting specialist for busy small business.

● Monthly reconciliations.

● Set up all company systems for efficiency and best practice record keeping.

● Prepare all support documentation.

● Procure supplies.

Specialites:

QuickBooks Accounting software • Raiser’s Edge • Office IT needs • Microsoft Office Customer Service •Collaborative • Efficient • Accurate • Work well with the public and volunteers References available upon request

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