HR Generalist

Harneet Kaur

*******.*****@*****.***

Cell: 954-***-****

****, ***** ******* ****, ***, Pompano Beach FL-33069 PROFILE SUMMARY:

Dynamic professional with 7 years of experience in the domain of HR management comprising of talent acquisition, employee engagement, talent management, performance management and HR compliance. Excel in planning, developing, implementing and evaluating personnel and labor relations strategies including policies, programs and procedures to address organization's human resource requirements. WORK EXPERIENCE

CITIBANK NA (Global Experience) June 2010 to present

HR Generalist for Institutional Client Group, North America – Mar’15 till date (Tampa, Florida) Key Deliverables:

o HR Generalist for ICG Operation and Technology unit with an employee span of 550+ o Strategizing HR plan and deliverables with Senior management o Responsible for end to end talent acquisition requirements of the unit o Leading a wide array of employee engagement initiatives for all employees o Handling performance management & talent review for the assigned population o Looking after grievance and ensuring compliance and control across mentioned businesses o Allocating manpower and rationalization as well as redeployment of resources

Short term assignment –Project Manager for Human Resources - Mar’ 14 to Feb’ 15 (Bahrain) Key Deliverables:

o Talent Action Planning - Formulation of country talent action plans focusing on communication, mobility, networking, succession planning & learning & development o Employee Engagement - VOE 2014

- Focused group discussions for employees and managers and action planning for business units at country level

- Formulation of VOE 2.0 execution meeting with Senior and Executive Management to present the country plan in order to engage managers in the action planning process;

- Implementation & monitoring of action planning at country level;

- Manager effectiveness survey; Walk the Talk campaigns o Resourcing Project –

- Formulation of the hiring plan for recruiting 100 candidates in a 60 day time span

- Delineating the hiring process and identifying the stakeholders

- Alternate sourcing channels for zero cost spend for hiring

- Streamlining of the selection process and assessment centers

- Process revamp for onboarding and classroom induction o Successful completion of Citi Bahrain Performance Week to emphasize on Citi’s performance philosophy o Career Week to increase awareness and transparency in career development opportunities available at Citi o Formulation of Performance Improvement Policy

HR Business Partner for Global Consumer Bank India - Jun’10 to Mar’ 14 (New Delhi, India) Key Deliverables:

o HR Business Partner for Global Consumer Bank India with an employee span of 350+ o Leading a wide array of employee engagement initiatives for all employees through town halls, one on ones and several other unique initiatives

o Handling performance management & talent review for the assigned population o Ensuring compliance and control across mentioned businesses o Responsible for campus recruitments in North & East Key Projects & Accomplishments:

Nominated as a Member of key taskforces such as the Business Reengineering

Awarded a “Spot Award” in March and in December for flawless execution of the 2012 Citi India Separation process

– One out six awardees in HR in 2012 (Team of 60+)

Designed and executed Career Progression Program for Cards business unit

Held the position of regional SPOC (North) for “Citi Career Information Week” (2011)

Conceptualized & implemented Employee Engagement Calendar (2011) for all businesses; acted as program manager responsible for tracking & reporting out of the activities in the form of monthly dashboards

Effectively conducted the Training Need Analysis (2011) for Cards & Mortgages unit

Successfully launched Mentoring Program for Cards business unit

Merit of being the central coordinator for “Voice of Employee”, 2010, a global employee survey of Citibank ICICI Prudential Life Insurance Co. Ltd June 2008 to June 2010

HR Talent Acquisition Manager – New Delhi - India Key Deliverables:

Lateral Recruitments:

Managed lateral recruitments for Delhi NCR & Western UP regions

Oversaw the end-to-end recruitment target deliverability through state HR sourcing teams for front line sales across all verticals (10 Verticals & Span of approximately 1000 employees)

Acted as SPOC for all consultant activities for frontline recruitment processes

Responsible for ensuring Hiring Source Mix & Cost per Hire Campus Recruitments:

Created a ready made pipeline of talent for the organization through campus education program

Formulated a network of partner business schools to deliver Life Insurance Industry oriented professional programs for students

Briefed the candidates through the entire course duration & on the job training processes

Coordinated with external & internal stakeholders for effective implementation of training, engagement & other interventions

Built employer brand proposition for campus education program Managing HR Scorecard:

Sourcing: Plan vs. Actual, Hiring turn around time, Source Mix, & Cost per hire

Document tracking/maintenance, Induction training coverage EDUCATION

2008 MBA (Human Resource Management) from Symbiosis Institute of Management Studies, Pune, India 2006 Bachelors in Science (Zoology Hons.) from Delhi University, India REFERENCES

Available upon request

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