Customer Service Pharmacy Technician

Rhonda Davenport

**** ********** **. #****, ******, TX 78731

361-***-**** cell

********@*****.***

Summary

I have 2.5 years of experience as a Certified Registered Pharmacy Technician. I also have over 12 years of experience as a Food Service Preparer, as a Customer Service Representative (CSR) and as a Child Nutrition Specialist in industries including Food Stores, Educational Services, School Bus Driver, Teacher's Aide and Substitute Teacher.

Experience

Certified and Registered Pharmacy Technician

Georgetown Behavioral Health Institute, Georgetown, TX May 2014

Present

I was responsible for setting up a brand new 118 bed inpatient psychiatric hospital pharmacy from the ground up. I also ordered and stocked medications while continually maintaining state and federal rules and regulations. I worked with administration, nurses and doctors to start each unit. I developed nursing reference books for all units, set up and organized narcotic cabinets and logs, set up and maintained the night cart, each unit’s floor stock and retrieval logs, and patient cart. I set up and maintained scan capabilities to the pharmacy. I compiled and kept the MSDS manual for the pharmacy up to date.

On a daily basis we receive, print and enter the scanned orders from all units. Once approved by the pharmacist and labels printed, I would then fill and deliver to the appropriate units. I unit dosed bottled medications. I also ordered medications, narcotics and supplies daily in keeping with our par levels for the pharmacy and all units. I was responsible for keeping track of medication expiration dates both in the pharmacy and all areas of the hospital. I kept track of patient's home meds. I am in constant communication with nurses, doctors, and staff in regards to medications. I prepared and maintained an Emergency Disaster Kit and 4 Emergency Kits on Crash Carts. I run medication administration records for the nursing department and do cart fills 2 times a week.

Capital Rx, Austin, TX Dec 2012

May 2014

Responsibilities included typing up faxed and telephone orders for new and refill prescriptions, filling prescriptions, pre pack fast moving drugs, check in drug supplies and restock the shelves. I communicated and worked daily with nurses, pharmacists and other technicians. I prepared and restocked E-Kits, IV-Kits and Insulin Kits for our nursing homes. I also manifested evening deliveries 3 nights a week.

Education

Graduate of Virginia College, February 2013 - Pharmacy Technician program

IV Certified, Critical Point,LLC

Deans List

President's List

Student of the Week

Graduated Second in Class

GPA : 3.42

My previous 21 years of previous experience included customer service, food service and government compliance regulations.

Skills

CPhT, RPhT, Manifesting, Ordering/Receiving/Stocking drugs, Cashier, Commodities, Cooking, Food Service, Packaging, Customer service, Manager School Cafeteria, CPR Certified, Credit, Debit, Delivery, English, Microsoft Money, Monitors, POS, Inventory Management, Quality, Retail, Retail Sales, Safety, Staffing, CDL Licensed Bus Driver, Teacher's Assistant, Teachers Aide, Diagnostician Secretary, Assistant Librarian

Languages

English

Affiliations

Managed school cafeterias and satellite sites, staffing requirements, scheduling quantities of food products prepared, maintaining health ordinances required by State, County and City laws and Health Department standards, feeding over 400 students & staff members - Automated library systems on two different school campuses, managed the bookstore, ordered supplies and books, maintained AV equipment - Assisted in daily classroom management at the middle school level and pre-K special education - Retail stocking, arranging displays, returning product to vendors, markdowns, researching product, direct sales - Phone order sales of flowers arrangements and deliveries, wedding designer arrangements/ decorator of 100+ events.

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