**** ********* ****,

Fort Gratiot, Michigan *****

810-***-**** Home

acre27@r.postjobfree.com

810-***-**** Cell

Debra Kay Olar

Objective

To obtain a position with a company that utilizes work experience, interpersonal skills, and leadership ability. Past experience covers a wide range of responsibilities in customer service, payroll, account payables, receivables and human resources.

Experience

May 2013 – Still Fort Gratiot Lighthouse, Fort Gratiot, MI

Customer Service (tour and event information)

Gift Shop and Special Events

Thomas Edison Depot and the Museum

September 2011 – March 2013 Catalyst Healthcare Group Flint, MI

Blue Cross Blue Shield, Detroit, MI (Contract work)

Enrollment Specialist

Answer telephones

Answer insurance questions

Enroll 65 and older in Medicare eligible insurance

Print copies and file

Perform all other office duties assigned

June 2010 – September 2011 Catalyst Healthcare Group Flint, MI Martha T. Barry Medical Nursing Facility, Macomb, MI (Contract)

Administrative Assistant

Answer telephones

Type and update CNA Handbook

Type HR letters

Type, copy and send out Board of Directors monthly meeting agendas

Perform all other office duties assigned

Admission Office

Answer telephones, sort mailings and Give Tours

Take calls from the hospital on beds available

Review referrals, check admission guidelines and restrictions

Key information into programs (Point click, All scripts, pie.mclaren.org, All scripts. Extended Care and Web referrals

Print out referrals and give to Director of Nursing to okay transfer

Human Resource Office

Handle the Family Medical Leave Act

Called interviewed and tested new employees

Type offer/acceptance/denial letters

Set up new hire files and coordinate orientation

Call/fax on references

November 2007- December 2008 Visiting Nurses Association

Alzheimer’s Adult Daycare Program Coordinator

Answer telephones

Check clients in and out of Alzheimer’s Daycare

Community Mental Health paperwork

Set up daily programs and activities for clients

Set up outings and entertainment for clients

Plan the monthly family luncheon

Organize and file paperwork

Hold and set up monthly meetings with employees

Set up continuing education and testing for employees

Buy supplies, food and crafts for the daycare

Set up informational booklets to send to new clients and caregivers

October 2007-November 2007 Manpower Port Huron MI

Accounts Receivables Clerk

Temp work at Wirtz Manufacturing Company

Calling or writing emails to customers

Setting up payment plans

Notating customers files

Filing paperwork

Perform all other office duties assigned

April 2007 – June 2007 Marwood Nursing & Rehab Port Huron, MI

Externship - Medical Records Department

Auditing and filing medical records

Setting up and breaking down medical charts

Created Account Receivables Spreadsheet

March 1998 – May 20, 2005 Doveport Systems, L.L.C./Dualex Port Huron, Mi

Human Resource Coordinator

Administered two locations with various benefit levels. All pre-employment screening, personnel file maintenance, provided supervisory assistance with disciplinary actions, civil rights and discrimination charges, Workers’ Comp, unemployment, OSHA, COBRA, and FMLA.

Handle all benefit enrollments and changes for health, dental, short and long term disability, and life insurance.

401 (K) Profit Sharing Plan. Enrollment, census preparation, handled all presentation information, inquires and forms 5500.

Administered two locations payroll. Complete weekly payroll processing, new hire paperwork, vacation schedules, all related tax filings, raise scheduling and all computer input and maintenance.

Other duties perform travel arrangements, petty cash, and safety coordinator; organize yearly hearing tests and flu shots.

Company picnic, Christmas Party and Children’s Christmas Gifts.

Responsible for handling accounts payable.

1996-1998 State of Michigan, Secretary of State Port Huron MI

Department Aide

Assist Customers on all phases of license renewal, titles, transfers and voter registration.

Ensure prompt, timely and efficient customer service.

Responsible to balance daily cash drawer.

April 1997-1998 Interim Personnel Port Huron, MI

Clerical Assistant

Assist Client Service Representatives with daily call ins.

Filing and updating employee applications.

Obtain credit verifications for new clients.

Perform all other office duties as assigned.

January 1972-1996 Sperry’s Department Store Port Huron, MI

Office Manager

Calculated Employee Payroll, Benefits, and Vacations etc.

Solely responsible for handling accounts payable and accounts receivable.

Audited all daily cash and credit transactions, receipted monies.

Make all bank deposits.

Budgeted store expenses monthly.

Assisted customers with all credit, service and payment inquiries.

Coordinated employee morale activities.

Education

Baker College – Associate of Applied Science Degree, Medical Insurance Specialist - 3.95 Summa Cum Laude

Port Huron High School, Diploma

Business and other related courses through St. Clair Technical Center

COMPUSA Computer Training

Automatic Date Processing (ADP), payroll for Windows, Etime, ReportSmiths

Peartree Accounts Payable and Receivables Software Training

Certificate of Completion for Industrial First Aid Class

Michigan Department of Consumer and Industry Services CET training program When Miosha Visits

Various employment/benefit related seminars attended which did not earn college credit, however do apply toward HR Certification.

Copies available upon request

Personal References available upon request

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