acre0t@r.postjobfree.com

CHARLES

A.

AGUILAR

III

acre0t@r.postjobfree.com

***- ***- **** *.*.

Box

8391,

Pueblo,

CO

***** *********

SUMMARY

TRANSFORMATION,

CULTURAL

CHANGE

&

PROCESS

IMPROVEMENT Strategic

and

process- driven

Expert

with

extensive

experience

in

driving

process

improvements

and

fostering

cultural changes

throughout

cross- functional

industries

including

finance,

healthcare,

media,

manufacturing,

and

energy.

Success

in driving

full

program

lifecycle

from

concept,

design,

development,

testing,

and

delivery.

Sterling

history

of

supporting

cross- functional

project

teams

through

quality- control

processes

that

initiate

increases

in

production,

reduction

in

costs,

and ensure

optimal- end

results.

Self- directed

entrepreneur

with

the

proven

ability

to

launch

businesses

from

the

ground

up, procure

diversified

set

of

clientele,

and

leverage

operational

knowledge

garnered

throughout

tenure. Areas

of

Expertise

Program

Management

–

Process

Improvement

–

Organizational

Design

–

Client

Relationship

Management

–

Cultural

Change Entrepreneurship

–

Executive

Engagement

–

Client

Relations

–

Strategic

Planning

–

Team

Leadership

&

Motivation PROFESSIONAL

EXPERIENCE

RAPID

IMPROVEMENT

CONSULTING,

LLC

–

PUEBLO,

CO 2010- Present ENGAGING

ALL

INDUSTRIES

IN

DRIVING

OPERATIONAL

SOLUTIONS

TO

UTLIMATELY

AFFECT

THEIR

BOTTOM- LINE. PRINCIPAL

Launched consulting firm from the ground up to leverage vast process improvement expertise spanning cross- functional industries.

Deliver

strategic

planning,

event

coordination

and

training

for

numerous

high- profile

entities

globally.

Formulate

and maintain

key

partnerships

with

management

consulting

firms

including

BMGI,

Avior

Group,

and

WillowTree

&

Associates.

• Championed globally dispersed team charged with implementing a process to surpass annual revenue goal of over $23M within

EU

market

by restructuring

and

automating

onboarding

process,

which

was

duplicated in

South

America,

Africa

and other

regions.

• Pioneered several large- scale projects enabling reduction in financial processing time for the Federal Reserve System servicing 14 disparate legal entities nationwide in the areas of budgeting, vendor management, software development, hardware

deployment,

research,

statistics,

IT

risk

reduction,

&

operational

risk.

• Fostered

cultural

changes

in

a

highly

regulated

and

high- risk

corporate

environment

throughout

tenure.

• Led

business

transformation

efforts

in

a

call

center

of

over

150

associates.

Reduced

AHT

from

483

to

280

seconds,

and

speed to

proficiency

from

60

days

to

20

days.

• Led

and

Facilitated

Rapid

Innovation

Cycles

to

map

out

the

Customer

Journey

and

identify

opportunities

to

reduce

customer effort

throughout

interactions.

Resulted

in

the

initiation

of

new

Customer

Value

Strategies

and

IT

programs,

currently

being implemented.

AGUILAR

BARBER

STYLING

INC.

–

COLORADO

SPRINGS

&

PUEBLO,

CO 2006- Present SALON

AND

BARBER

SHOP

MANAGEMENT,

WHOLESALE

AND

RETAIL

SALES,

CONSULTING

&

TRAINING

SERVICES PRINCIPAL

Launched

firm

from

the

ground

up

to leverage

vast

opportunities in

the

regional

market.

Manage

multiple

salon locations

of

21 chairs

and

17

chairs.

Directly

Co- Managing

of

35+

Nail

Techs,

Stylists,

Barbers,

and

Cosmetologists.

• Grew

a

local

family

business

from

5

chairs

to

17

chairs

in

under

2

years.

Increased

revenues

by

400

percent.

• Designed

the

business

model

to

meet

50- 60%

margins

repeatedly.

Replicated

to

a

second

21

chairs

location.

• Created

and

implemented

the

business

strategy

to

maximize

capital

investment.

Over

140%

ROI. acre0t@r.postjobfree.com

SSA

&

COMPANY

(FORMERLY

SIX

SIGMA

ACADEMY)

–

NEW

YORK,

NY 2004- 2010 PRIVATELY- HELD

GLOBAL

BUSINESS

OPERATING

FIRM

ORIGINALLY

FOUNDED

BY

THE

SIX

SIGMA

ACADEMY

IN

1994. DIRECTOR

Spearheaded all aspects of 425 projects across diversified areas including manufacturing, engineering, financial services, information and

media, and

business

processes. Supervised and approved

organizational certifications and

project reviews for potential

candidates.

• TD

Ameritrade:

Reduced

headcount

by

over

50%

by

conceptualizing

and

implementing

innovative

process

to

migrate

funds for

tax- related

services

with

six- member

team

instead

of

60- member

team.

• Cooper Tires: Performed large- study

on experimental

design

process

utilizing radial forces integration to

define

phases

of forces

as

related

to

circular

objects.

• Successfully coordinated over

55 rapid improvement events

within core

business

process to

detect and remove

non- value- added

functions,

&

ergonomic

obstacles,

to

drive

in

productivity

and

quality

across

numerous

clients.

• Incorporated significant initiatives into overall vision and strategic planning efforts confirming accurate allocation of resources

leading

to

5x- 10x

ROI

MASTER

CONSULTANT

(2004- 2008)

Mentored

and

coached

350+

executive

champions,

Master

Black

Belts,

Black

Belts,

Yellow

Belts,

and/or

Lean

Experts

on

different facets

of

Lean

Six

Sigma

methodologies.

• Generated

over

$55M

year- over- year

in

financial

benefits

garnering

acknowledgement

from

clients.

• Facilitated implementation of process improvements throughout industries enabling increase in quantifiable results and overall

accountability.

• Achieved

50%

decrease

in

research- to- market

time

for

JD

Power

and

Associates.

• Attained

reduction

in

time

taken

to

fuel

nuclear

reactor

by

four

days

retaining

$4M

in

savings

per

refueling. DELPHI

CORPORATION

–

SAGINAW,

MI 2000- 2004 ONE

OF

THE

WORLD’S

LARGEST

AUTOMOTIVE

PARTS

MANUFACTURERS

WITH

OVER

146K

EMPLOYEES

WORLDWIDE. STATISTICAL

ENGINEER

(2003- 2004)

Thoroughly

researched

and

detected

top

five

obstacles

and

projects

for

two large- scale

manufacturing

plants

and

various

other sites.

Directed

monthly

reviews liaising

with

upper

management to

prioritize

and

monitor

all

projects.

Directly

accountable for continually

increasing

customer

satisfaction

and

quality

assurance.

• Produced

$2M

in

yearly

savings.

• Trained

and

developed

30

Green

Belt

team

projects

and

four

Black

Belt

projects

circumventing

$2.7M

in

savings. INDUSTRIAL

ENGINEER

(2000- 2003)

Led

project

management

and

project

planning

functions

encompassing

metal

forming,

machining,

grind,

and

chemical

treatment. Drafted

change

requests,

routing

requests,

estimates,

and

QS

9001,

QS

14001,

&

TS

16949

documentation.

• Crafted

facility

layout

planning

of

production

requirements

keeping

apprised

of

human

factors,

tactics,

and

machines

applying knowledge

of

standardized

work

methods

from

concept

to

execution. EDUCATION

&

PROFESSIONAL

DEVELOPMENT

BACHELOR

OF

SCIENCE

–

INDUSTRIAL

ENGINEERING

–

UNIVERSITY

OF

SOUTHERN

COLORADO

–

PUEBLO,

CO STATISTICAL

PROCESS

CONTROL

OVERVIEW

AND

ADVANCED

COURSE

–

DELTA

COLLEGE SHAININ®

RED

X

JOURNEYMAN

TRAINING CREDENTIALS

SIX

SIGMA

MASTER

BLACK

BELT

CERTIFICATION LEAN

MASTER

CERTIFICATION

SIX

SIGMA

BLACK

BELT

CERTIFICATION SHAININ®

RED

X

APPRENTICE

CERTIFICATION COMMUNITY

ENGAGEMENT

FUNDRAISER

ORGANIZER

FOR

KATRINA

VICTIMS MEMBER/VOLUNTEER

–

MAES

DELPHI

–

APPRECIATION

FOR

ADVISOR

TRAINING

EFFORTS

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