Customer Service Microsoft Office

Yaimara Reid Hechavarria

**** ** *** ** ******* Gardens, Florida, FL 33018

Cell: 786-***-****

Email:***********@*****.***

CAREER OBJECTIVE: To be an integral part of an organization, private or governmental that

provides me with not only challenges but also a scope for growth and application of my knowledge.

PROFESSIONAL

EXPERIENCE:

May 9 2011 – March 30 2015 Markettrack Ltd. Jamaica

Client Service Support

Data entry using Microsoft excel, support and provide client services via phone and e-mails, Data analysis.

Work as part of a team to resolve client issues.

June 2006 – August 2006 Sandals Hotel Montego Bay

Playmaker, Co-coordinator of entertainment.

June 2009- January 1 2011 Yes We Can Farm

Farm Manager

Coordinating sales, accounting and general farm management.

EDUCATION:

Sept 2005- May 2009 University of Technology Jamaica

Bachelor’s Degree in Business Administration

The degree entailed courses inclusive of: Customer Service Management,

Human Resource Management, Website Creation, Business Management and

Marketing.

HOBBIES: Socializing and building rapport with new people every day.

SKILLS: Strong analytical and organizational skills

Execellent Phone etiquette

Working knowledge of Microsoft Office Suite ( Excel, Microsoft Word)

Excellent interpersonal and communication skills

Excellent phone manners and office etiquette.

Bilingual- Spanish/English

REFERENCES: Available upon request.

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