Quality Assurance Engineer

KHANH NHAT NGUYEN

**** *** ** ******, ** ***** Contact #: 423-***-**** E-mail: **********@*****.***

QUALITY ENGINEER

OPERATIONAL EXCELLENCE, BEST PRACTICES, PROCESS IMPROVEMENT, COACHING & TRAINING

Engineer with 6 years of logistics, planning, safety, and project/operation management experience; Proficient qualifications in quality

assurance, FMEA & LEAN manufacturing techniques, and continuous improvement philosophies; Proven track record of building positive

relationships while continuously exceeding expectations at both the military and civilian levels.

Skill in developing, testing, and evaluating theoretical designs; managed projects using engineering principles and techniques; used

researched, analytical, conceptual and planning skills, particularly mathematical modeling and computer aided design; designed and

implemented cost-effective equipment modifications to improve safety and reliability

Directed analysis of non-conforming product data, Corrective Actions and Root Cause Analysis; Responsible for coordination of

calibration for precision measuring devices, data collection and graphical analysis

Exceptionally organized and detail-oriented with great ability to multitask; able to meet deadlines for multiple simultaneous projects

within fast-paced and under pressure environment

EMPLOYMENT

Container Technologies Industries LLC.

Engineering Manager, Helenwood, TN December 2014-Present

Develops and improves manufacturing processes by studying, analyzing, manufacturing methods and quality control of many types of

products, including containers such as IP1, IP2, IP3, 7A, 7AF, and ISO for storage, transport, and disposal of low-level or mixed-level

nuclear waste.

Maintains an up-to-date working knowledge of all Quality Assurance Manuals and Procedures Manuals that are compliant with

American Society of Mechanical Engineers Nuclear Quality Assurance (ASME NQA-1) requirements.

Maintains product and company reputation by complying with government regulations (US DOT 49 CFR).

Evaluates manufacturing processes by designing and conducting research programs such as 16SF Pallet design, Clip closure

design; applying knowledge of product design, fabrication, assembly tooling and materials.

Develops manufacturing processes by studying product requirements; researching, designing, modifying, and testing manufacturing

methods and equipment vendors; Improves manufacturing efficiency and analyzing and planning work flow, space requirements,

and equipment layout.

Assures product and process quality by designing testing methods; utilizes Finite Element Analysis (FEA) such as Algor Software

to testing finished product and process capabilities; establishing standards compliant to US DOT 49 CFR; confirming

manufacturing processes.

Adheres, supports and assists in maintaining strict adherence to all company policies, Safety Training, quality programs and

procedures.

Miller Industries, Inc.

Quality Engineer, Chattanooga, TN Aug 2014-November 2014

Conducted review and verifications of sample parts intended for mass production maintenance of company’ ISO 9001: 2008, ISO 14001,

ISO/TS16949 Programs; Accountable to maintenance of compliance programs for existing projects; guided periodic audits and/or inspections

of new/finished products; Maintained products and company reputation by complying with government and industry policies & regulations;

Adhere to quality control and continuous improvement philosophies.

Performed quality assurance on the MaxxPro MRV (a military version of Century 1130 or 1140 rotator) concurrence to military

specifications (armor thickness, mine-resistant chassis, etc.)

Tested, evaluated, and recommended a newer design of wheels and tires to maintain the vehicle’s mobility during extreme conditions

(IED & RPG blasts, and small caliber round damages)

U.S. Navy

Special Warfare Operator (Navy Seal), San Diego, CA Aug 2000- Aug 2007

Quality Assurance & Management - Responsible for multi-million dollars of high tech electronic equipment and a team of 12 highly

trained personnel; Accountable for technical and safety training programs; Executed a variable of operational missions which include

improvement projects, corrective and preventive maintenance action, safety, monitoring effectiveness of the quality system and training;

Supported in facilitating introduction of new mission essential technologies using New Product Introduction (NPI) process

Conducted internal and external audits in accordance with Navy standards and OSHA Regulations

Provided change administration guidance, abetted in maintaining TL-9000 Quality Management System, ISO/TS 16949, and

equipment validation (include development, training, documentation, and reporting)

Achieved a 95% mission completion rate and the successful completion of over 5000 operational hours during a demanding multi-

site 7th Fleet deployment

EDUCATION

B.S.E. (Mechanical Engineering) University of Tennessee Chattanooga May 4, 2013

A.A.S. (Technology Management) Chattanooga State Community College December 20, 2010

Technical Skills: AutoCAD, Solidworks, Inventor, ProE, Microsoft (Word, Excel, & PowerPoint.)

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