Customer Service Sales

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Chrissy Caramaroudis

** ********** *****, ******* **. L3P 6K2

416-***-****, ***********@*******.***

OBJECTIVE

Fashion forward individual with the proven ability to drive sales forward through; hands on experience and education in Fashion Management. Seeking an opportunity in a corporate retail environment to demonstrate superior customer service skills, aptitude for visual creativity and passion for the fashion industry

EDUCATION

Fashion Management Diploma Program 09/2012-06/2014 George Brown College, Toronto Ontario

GPA 3.73/4.00

Key Courses

Visual Merchandising

Fashion Merchandising and Buying

Apparel Marketing

Supply Chain Management

Sales Management

Accounting

Apparel Sourcing

Quality Assurance

Product Development and Costing

Adobe Illustrator

Fabric Science: Textiles/Fabric Analysis

WORK STUDY EXPERIENCE

City Uptown, Toronto, Ontario 01/2014-04/2014

Divisional Merchandise Manager - Handbags

Sourced different vendors for handbags to determine right fit for store image Responsible for purchase order creation and merchandise pick-up Prepared product for sale in store

Analyzed product performance and sales trends to determine popular items for reorder Responsible for new item launches and seasonal items Achieved year over year growth in the handbag category sales as a result of sourcing and handbag selection

Fashion Works Event, Toronto, Ontario 01/2014-04/2014 Food and Beverage Team Lead

Responsible for all food and beverage event requirements Managed a team of eight members to ensure all catering was organized and productive Researched and selected various catering vendors for the event while maintaining budget Managed logistics of all product and ensured all menu items were presented with a high attention to detail and visual appeal

Prepared a budget on all catering and rental charges 2

Chrissy Caramaroudis

86 Strathmore Drive, Markham ON. L3P 6K2

416-***-****, ***********@*******.***

WORK EXPERIENCE

Hugo Boss, Concord, Ontario 01/2015-03/2015

Sales Support

Assisted in preparing showrooms for upcoming Fall season including all divisions Unpacked, steamed, and hung every single sample according to hanging list and directives Prepared binders with samples of orders purchased by buyers from various retail companies across Canada including Harry Rosen, Hudson’s Bay and Sporting Life Binders consisted of swatches with prices both wholesale and retail as well as coloured photocopies of samples and actual placed orders

Assisted visual team at Hudson’s Bay with set-up of Hugo Orange in menswear department and prepared the department for grand opening of newly renovated menswear floor Ensured all needs and requests of Buyers were met and that the showroom was presentable for visitors and clients

L’Attitudes Salon, Markham, Ontario 06/2005-Present Salon Coordinator

Booking appointments and providing general inquiries and customer service to clients Promoting services and attracting potential new customers to book an appointment Ordering and placing orders of inventory and supplies including hair products and hair color for the week

Training new hires on how to improve sales and apply such sales techniques as upgrading the sale resulting in more revenues into the company

Calculating the totals at the end of the night and cashing out accurately as well completing bank deposits

Town Shoes, Greater Toronto Area 05/2013-08/2013

In Store Visual Merchandiser Intern

Used store merchandise to design in store and window displays, featuring new products and sale merchandise

Assisted in revamping and merchandising stores at more than one location Helped Marketing team at Head Office, uploaded merchandise on to the Town Shoes Website and helped prepare gift bags for grand opening of new locations KEY SKILLS

Fashion forward with an aptitude for merchandising Great sense of style and a passion for fashion

Personal shopper for friends and family, confident and persuasive Strong customer service and interpersonal skills as a result of experience in the service industry Ability to work independently or in a team environment with minimal supervision Strong written and oral communication skills in English and Greek Computer literate with proficiency in Microsoft Word, PowerPoint, Excel, Outlook and Adobe Illustrator

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