Customer Service Medical

TAYLOR SCHROTH

** ****** **** **** *********: 603-***-****

Haverhill, Massachusetts 01830 E-mail: *********@*****.***

Objective

Looking for a full-time medical billing/coding position where I can contribute my skills and experience to the further development of the organization and achieve growth in my professional career.

Education

The Salter School, Tewksbury, Massachusetts 01876

Health Claim Specialist Certificate Program, July 2015

Proficient in:

ICD-9 / HCPCS / CPT Electronic Health Records Medisoft

Medical Terminology Anatomy & Physiology Nehennet

Microsoft Word and Excel EClinicalWorks Paragon

Collections & Reimbursements Computerized Billing

Experience

Medical Biller/Coding (Externship) June 2015 to July 2015

Lawrence General Hospital, Lawrence, Massachusetts 01841

Sent claims to collections

Created spreadsheets using Excel

Demonstrated knowledge of insurance verification

Computerized billing

ICD-9 code verifications

Submission of claim reviews

Data entry

Demonstrated knowledge of HIPAA privacy laws

Reviewed and processed EOB’s

Mailed past due notices to patients

Accounts receivable

Work History

Market Basket, Salem, New Hampshire June 2013 to Present

Produce Department (promotion from cashier position below)

Greet customers as they arrive and direct them to merchandise they need

Maintained a clean, and safe environment

Order produce stock and manage inventories

Professional Billing Organization

Massachusetts General Physicians Organization, Bedford, NH February 2014 to October 2014

Scanned information through Data View

Processed refunds through internet data exchange

Able to maintain professional rapports with people on all levels

Other duties as assigned

Market Basket, Salem, New Hampshire August 2012 to June2013

Cashier

Provided outstanding customer service

Balanced all transactions at the end of the shift for cash reconciliation

Maintained a clean and sanitary environment

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