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Customer Service High School

El Paso, Texas, United States
August 24, 2015

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Jacqueline Aragonez

*** ****** **.

El Paso TX **905



To obtain a career within a professional organization as a medical biller and coder in which I will utilize my skills, knowledge, and professionalism, as well as advancing and becoming an asset to the organization.


El Paso Oncology and Internal Medicine 2014- Present

Post cash and credit card payments

Verify patient insurance eligibility

Use multi-line phone system

Appeal rejected and denied claims

Perform data entry and other office duties

Research and respond by telephone and in writing to patient inquiries regarding billing issues and problems

Follow up on submitted claims

Monitor unpaid claims, initiate tracers

Resubmit claims as necessary

Receive and receipt cash items and third party reimbursements

Post and reconcile payments to patient ledgers

Cosmetologist – Self- employed 2007 – Present

Outstanding skills in performing scalp treatments and other cosmetic procedures

High customer service abilities

Sound written and verbal communication skills

Greeted and seated customers in a friendly and courteous manner

Recommended and sold various hair care products


HIPPA Certified

Medisoft Patient Accounting Software

ICD9 claims filing

CPT coding

CMS claims filing

ICD10 GEMS/crosswalks

Basic medical terminology

Law and ethics

Basic Pharmacology


Vista College, February 2014 - November 2014.

El Paso, TX

Ysleta High School

El Paso, TX

High School Diploma- General studies


Available upon request

Contact this candidate