Office Manager/HR Manager
Resume:
Tina Marie Irwin
Cell# 616-***-****
********@*****.***
OBJECTIVE:
Seeking a challenging position which effectively utilizes my professional experience in office/sales management, customer service, and human resources.
PROFESSIONAL EXPERIENCE:
Over 16 years of experience in Sales/Office Management, Customer Service and Human Resources. Responsibilities include handling human resources, payroll, accounts receivables, accounts payables, private insurance and Medicaid billing, medical records, credit checks/collections, incoming customer orders, resolving customer issues, order and data entry, requests for quotes and loan origination. Managed multiple office locations and several employees. Proficient in MS Office/Suite, PowerPoint, Word, Excel, Lotus Notes and AS400 & KRONOS as well TimeStar, People Soft, ADP, Navision, WeCare, QuickBooks and Quicken.
June 2015 - August 2015 (temp position)
Byrne Electrical Specialists
Rockford, MI
Compensation and Benefits Administrator
Processed new employees and weekly payroll for almost 600 employees using ADP. Tracked hours worked, attendance, vacation time, FMLA, PTO, and COMP time through Lotus Notes. Administered medical, dental, FSA, and 401K benefits to employees. Also, processed employee reviews and merit increases.
August 2011 – September 2014
Law Offices of Neil Waechter South Bend, IN
Business Office Manager/Legal Assistant/HR
Supervisor of the business office. Handle all AP, AR, collections, invoicing, payroll, filing of paperwork w/ the courts, drafting petitions, etc. Also handled Medicaid applications, interviews, and re-determs for our elderly clients.
February 2013 - April 2014
Ironwood Health & Rehabilitation Center South Bend, IN
Medicaid Specialist/HR/Business Office Assistant/Admissions
Handled all functions of the business office from insurance billing and collections to resident trust and accounting. I handled all Medicaid billing, applications, interviews and re-determs for residents and met with families for admissions as well. Also supervised both AP/Payroll and HR departments.
August 2012 – February 2013
Thor Industries, Inc. Elkhart, IN
HR/Office Manager
Handled all administrative duties for corporate office from AP to ordering office supplies. Handle many HR projects from putting PowerPoint training presentations together to employee files audits, etc.
October 2011 - January 2012
Hearth at Juday Creek Granger, IN
Business Office Manager/HR Director
Supervisor of the business office and human resources at an assisted living facility. Handled payroll, AP, AR, collections and billing in the business office. Handled all HR duties including new hire paperwork, background checks, interviews, orientations and trainings and employee benefits.
January 2011- March 2011
WNIT Center for Public Television South Bend, IN
Administration/Business Development
From 8am-12pm, I work as the receptionist, handling all phone calls, mail and greet clients. From 1pm-5pm, I assist the VP in preparing for meetings, writing proposals, project management and inside sales.
April 2009 - January 2010
Golden Livinh Center Mishawaka, IN
Business Office Manager/Admissions
Supervised Asst. Bookkeeper and Central Supply. Oversee accounts payables, accounts receivables, payroll, admissions, audit financial files, maintain books and all accounts and handled all collections. Handled all insurance and Medicaid billing in a long term care skilled nursing facility.
June 2008 - November 2008
SteelWarehouse South Bend, IN
Account Manager
Managed large accounts for one of our nation’s leading steel companies. Duties included, but were not limited to, order processing, handling claims & adjustments, quoting, and handling a high volume of inside sales & service issues.
April 1998 - June 2008
Central Michigan Housing Specialists Edmore, MI
Sales Manager/Office Manager/HR
Managed multiple sales offices from April 1998-June 2008 where I took care of billing, payroll, customer service, filing, and sales. I also coordinated construction and shipping as well as salesperson management. We opened in April of 98 and in 99 became the #1 dealer in Michigan and the #2 in the nation for Holly Park and were able to hold that status until 2008. From 2005 - 2007, was in charge of real estate sales and managed other Realtors in extensive growing market. Managed up to 25 employees in differing functions. Controlled multiple projects and remained lead contact for all sub-contractors. Also responsible for purchasing and maintaining all records.
CORE COMPETENCIES
• Extensive knowledge of accounting practices
• Complete project management
• Customer service and relations
• Human Resources
• Sales management
EDUCATION:
Montabella High School Blanchard, MI
Graduated in 1995
DavenportUniversity Alma, MI
Accounting
Michigan Real Estate and Sales License State of Michigan
2005 - 2007
Manufactured Housing Sales and Installation
State of Michigan
1999
PROFESSIONAL AFFILIATIONS:
In 2006, elected as Trustee for the Village of Edmore where I served on the planning commission, personnel committee, finance board, and zoning board. In 2006, was elected and served as Director of the Montcalm County Association of Realtors and the Grand Rapids Association of Realtors. Also served on the Presidents Board for Holly Park Homes.
PERSONAL:
Excellent communication skills, comfortable in a fast paced environment. Am very easy to get along with and work well with others. Exhibit a positive attitude and am a team player.
PROFESSIONAL REFERENCES:
Chris Jones- former supervisor 513-***-****
Gail Wolz- former supervisor 574-***-****
Neil Waechter- former supervisor 574-***-****
Gina Grimes- former supervisor
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