Customer Service Medical
Resume:
RESUME
Samuel Akaash Sakyi Nyante
**** ***** ***** ****, **** NC 27502 USA
********@*****.*** (preferred means of communication)
EDUCATION/ QUALIFICATIONS
B.Pharm. (Hons)
Kwame Nkrumah University of Science and Technology, Kumasi Ghana
(Evaluated by World Education Service, NY USA)
MPH (American Public University System, West Virginia USA)
Foreign Pharmacy Graduate Equivalency Certification (FPGEC)-
(National Association of Boards of Pharmacy, IL USA)
Passed Multi- Pharmacy Jurisprudence Examination (MPJE)-
(National Association of Boards of Pharmacy, IL USA)
Diploma in Military Studies
(Military Academy and Training Schools, Teshie Accra, Ghana)
Major (retied) GH/2673 Ghana Armed Forces (Army, Medical Corps)
PROFESSIONAL AFFILIATION
Registered Pharmacist in Ghana
MPSGH (Member Pharmaceutical Society of Ghana) since 1992 #1141 RPh
Member of the American Pharmacist Association
American College of Clinical Pharmacists
American College of Cardiology
EXPERIENCE WITH HIPPA
I have had extensive experience with the HIPPA law throughout my medical/pharmaceutical practice in the US for about eight and a half years now. I understand it and have to use it as an everyday tool. I have certification at the pharmacy level. This Law deals with keeping people’s information safe and secure.
PROFESSIONAL EXPERIENCE
Jan 2012 to Date Xerox- coverage determination Representative – Processing Medicare part D insurance claims for CVS/CAREMARK. Entails accurate processing, of faxes from Doctors offices, with clients and representatives over the phone and with faxes and approving or otherwise applications depending on satisfying requirements
Dec 2010 to 2011 CVS/Pharmacy- (Part Time)
September2008 to November 2009; Walgreens as a Pharmacy Intern
A more strict training as a pharmacist was provided in addition to all Pharmacy duties.
May 2004 to 2008; CVS/Pharmacy
Worked as a Pharmacist Intern. Provided customer service, stocking drugs onto the shelves in the pharmacy, filled prescriptions for the pharmacist to check, brought the waiting bin to good standing daily, compounding, sales, helping customers with OTC products, and working closely with the pharmacist as an apprentice in the duties and responsibilities the pharmacist.
01/07/03 Karlsam Pharmacy Ltd (Ghana)
Superintendent Pharmacist (Pharmacy Manager)
Managed pharmacy, Provided consultation to patients/customers, stocked pharmacy according to sales patterns, making sure the inventory was very balanced, made sure medicines were stored under the right conditions, compounding, filling prescriptions, and sometimes providing delivery services to homes close by, being a source of drug information to the community.
03/03-06/03 37 Military Hospital Ghana Armed Forces
Acting Officer Commanding - Ag OC (MSED) medical stores and equipment depot (MSED)
12/02-03/03 37 Military Hospital Ghana Armed Forces
Senior Pharmacist
11/02-12/02 United Nations Republic of Congo
Contingent Pharmacist (served with the UN in the Democratic Republic of Congo
07/02-11/02 37 Military Hospital Ghana Armed Forces
Garrison Pharmacist
to pharmacy.
03/01-07/01 37 Military Hospital Ghana Armed Forces
Assistant Director Medical Services ADMS (supply)
09/00-03/01 UNIIL Lebanon Contingent Pharmacist (served with the UN in Lebanon)
07/97-07/00 37 Military Hospital Ghana Armed Forces
Pharmacist
Hospital Experience
(From Nov 1991 to Aug 03- 37 Military Hospital in Ghana)- The Pharmacy department of the hospital has the outpatient department, inpatient department, Clinical pharmacy department and the medical stores and equipment depot. I had extensive training and worked in all departments.
At the clinical department, I went on ward rounds with the Doctors and Nurses to assess patient how they were doing in all aspects. I also went round alone to assess patients by talking (intensive interviews) with them and their relative which all came to bare positively on their health outcomes. Where I (pharmacist) taught certain changes to medications were necessary, this was suggested to the Physician. All suggestions were also documented in the patient’s folder. There is a lot of collaboration between the inpatient pharmacy and the clinical pharmacy department.
06/96-06-97
Foreign Pharmacist
Attached to German Defense Hospital Pharmacy (Bundeswherzentralkrankenhaus Koblenz, Germany) .The experience was mainly in production and quality control for the whole hospital system.
SKILLS -Computer: Have been working with many computer systems and programs for many years. Examples of programs are Microsoft office, power point, excel and many others.
Language: Near fluency in spoken, written and reading German.
ACTIVITIES
Volunteer services/military peace keeping
United Nations Peace Keeping Operations in Rwanda (UNAMIR) UN Peacekeeping Operations in Liberia (ECOMOG), UN Peacekeeping in the Democratic Republic of Congo and UN Peacekeeping Lebanon (UNIFIL)
Published an article in a the ECOMOG military magazine about the identification of fake drugs in general and in the operational area in particular
PROJECT WORK EXPERIENCE
The German Government gave a gift of military items to the Ghana Armed forces and I was asked to handle the gift and administer it from Germany to Ghana. This was worth up to about 8 million US dollars. I handled it successfully, accomplished the project and distributed the gift to all military depots in Ghana. These items are still in use. I selected useful items to the country and left out undesirables. This was a great saving for Ghana, which I am happy to have done.
ADMINISTRATION
All the positions I have occupied in the pass years have required a lot of administration of people, documentation and many more. Being an officer in the army medical corps required a lot of administration of personnel documentation and drug issues, budgeting and a lot of miscellaneous administration/management work. In administration, I have managed people at many levels including training for pharmacy work and general administration.
Strengths
I work very well in a team and also independently
I have basic computer skills and have used this for a long time
I posses a good managerial and communication skills
I believe challenges bring a lot of good out of people.
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