Sales Associate

Elaine Reiben

**** ***** ****

Lake Country, BC V4V2E7

250-***-**** Cell

*********@*****.***

OBJECTIVE: Position in Sales, Marketing or Client Services

HIGHLIGHTS OF QUALIFICATIONS

●15 years successful experience in sales/marketing/advertising

●Proven track record of building and retaining relationships

●Excellent communicator, negotiator, trainer and motivator

●Diplomatic and tactful with excellent problem solving skills

●Strong attention to detail

●Dedicated to creating and maintaining a positive atmosphere

●Ability to work independently and inspired with a team environment

●High level of integrity and professional discretion

●Professional with a passion for building superior customer relationships

MARKETING

●Coordinated marketing material and design concepts

●Coordinated promotions - radio remotes, open houses, product launch

●Designed sales centres and staged show homes

●Led branding and awareness campaigns

●Initiated new marketing techniques

●Creative and resourceful in coordinating and managing promotions

●Attended networking events and opportunities

SALES

●Led sales team to timely and successful completion of four multi-million projects

●Successfully achieved sales strategies

●Successfully launched sales campaigns

●Implemented and reviewed legal documentations

●Designed sales centres and staged show homes

●Arranged and attended all sales meetings and client appointments

●Implemented professional sales presentation

CLIENT SERVICES

●Assisted clients through the decision-making and purchasing process

●Ensured clients’ needs and requirements were met

●Ability to assess customer needs and to persuade and influence them in favour of appropriate goods/services

●Reviewed building plans and construction process with clients

●Followed up with clients to ensure process going according to schedule

●Quick to acknowledge and welcome customers and guests

●Pleasant and helpful telephone manner

Elaine Reiben

250-***-**** Cell

ADMINISTRATIVE

●Implemented and maintained client/trade database

●Handled all incoming telephone inquiries/problems

●Handled and responded to correspondence including email

●Reviewed and approved invoices

●Reviewed and coordinated all necessary documentation for new projects

●Reviewed and implemented legal contracts

●Coordinated all documentation related to client files

●Coordinated and designed applications for Tommie Awards

SUPERVISION/TRAINING

●Responsible for interviewing, hiring, training and supervising sales/support staff

EMPLOYMENT HISTORY

2010 - 2015 Sales Consultant Meadow Ridge Homes Ltd. Kelowna, B.C.

2003 - 2009 Sales Manager Sunstar Ventures Ltd. Kelowna, B. C.

1996 - 2002 Sales Associate Resiance Corporation Calgary, AB

ADDITIONAL EMPLOYMENT HISTORY

Gateway and Vineyard Estates - Kelowna, B.C. – Sales Associate multi-family/custom luxury home construction

Golligers Travel - Owner/President Travel Agency – Kelowna, B.C.

Labatt Breweries – Kelowna, B.C. – Administration/Promotion Assistant

The Underworld – Victoria, B.C. – Owner/operator boutique

Sealand of the Pacific/Oak Bay Marina – Victoria, B.C. – Administration/Public Relations

Kinsmen Mothers March – Kelowna, B.C. – Coordinator

School District #12 – Secondary school teacher

Realtor – Alberta

TRAINING AND PROFESSIONAL DEVELOPMENT

Public speaking

Numerous sales/management training courses

Basic Internet training including websites

Goal setting and motivational courses

References available on request

Contact this candidate