Customer Service Legal Secretary
Resume:
Tonya Alexander
Phone: 404-***-****
********@*****.***
Norcross, GA. 30093
Objectives
“To obtain a challenging career as a Legal Secretary with a people oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals”.
Education
Minnesota Department of Education
07/1997 GED
Experience
Licensing Coordinator
February 2, 2009 thru March 31, 2015
Swett & Crawford 7230 McGinnis Ferry Rd., Suwanee, Georgia 30024
Job Description
*Apply and renew individual and agency license applications with the state within the laws and regulations of each state
*Process appointments and affiliations for the licensed individuals to the agencies
*Process payments online and request in-house checks for license applications, appointments and affiliations
*Manage the third-party vendor’s processing of license applications
Licensing Assistant
2/2005 thru 2/2009
Insurance Overload Staffing Systems 5901 Peachtree Dunwoody Rd., Atlanta, Georgia 30328
*Apply and renew individual and agency license applications with the state within the laws and regulations of each state
*Apply and renew individual and agency license applications with the state within the laws and regulations of each state
*Processed Healthcare forms (Explanation of Benefits-EOB)
*Processed Workers Compensation claims
*Processed incoming and outgoing mail
Certificates: Notary Public, Basic Producer, Basic Adjuster, Medical Terminology
Skills
Imageright, HCue, ADP Software, Adhoc Reports MS Office suite, MS Word, Access and Powerpoint, Customer service, 8,000-10,000 Keystrokes, computer literate, self-motivated, data entry, team player, detail oriented, multi-task with attention to detail, Strong Oral and Written communication skills, Internet and Intranet Navigation
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