Insurance Agent Administrative Assistant

Darryl A. Waller, Sr.

*** ******* ****, *******, ** 30168

313-***-**** ~ ************@*****.***

PROFESSIONAL PROFILE

Excellent communication, public speaking and interpersonal skills.

Highly organized, dedicated, team player with a positive attitude.

Ability to handle multiple projects under highly pressured situations and meet strict deadlines.

Thorough and committed to professionalism: thrive on opportunities to assume responsibility.

Excellent knowledge of Microsoft Office with proficiency in Word, Excel and PowerPoint.

PROFESSIONAL EXPERIENCE

Sales & Marketing

Assist potential clients in obtaining the proper financial products to fit their needs and budgets.

Complete and submit legible paperwork in a timely manner.

Follow-up as needed to assure timely issuance of financial products.

Hired, trained, supervised and evaluated a telemarketing staff of eight.

Monitored personnel to maintain adequate staffing of department.

Resolved concerns in a timely fashion to assure customer satisfaction.

Assembly & Production

Supervise temporary workers on face paced production line to assemble/produce merchandising displays.

Reconcile start/end of shift inventory manually and using proprietary computer software system.

Complete hourly QA audits and submit detailed production related paperwork on daily basis.

Perform minor mechanical adjustments and repairs as needed

Met or exceeded daily production requirements.

Administrative Assistant

Provided computer and telephone support for busy office environment.

Created forms, brochures and other documents using MS Word and Excel.

Developed, implemented and maintained new inventory control system.

Performed various tasks in assistance to supervisory staff as needed.

Generated and managed delivery schedules.

Identified and solved problems quickly.

Program Director & Public Relations

Promoted human service not for profit organization for persons with disabilities to the community, school system and general public through appearances and public speaking.

Organized and coordinated sporting events and programs for individuals with disabilities.

Budgetary and fiscal responsibilities for programs.

EDUCATION

Albion College, Albion, MI 3 Semesters

Concentration: Accounting and Business Administration

East High School, Columbus, OH High School Diploma

Concentration: College prep

EMPLOYMENT HISTORY

Notary Public, Mobile Signing Agent, State of Georgia 03/15-Present

Licensed Insurance Agent, Independent Contractor,Atlanta, GA 09/14-Present

Line Leader, RockTenn, Lithia Springs, GA 05/13-09/14

Licensed Insurance Agent, Independent Contractor, Detroit, MI 04/04-05/13

Administrative Assistant, Boss Advertising, Auburn Hills, MI 07/03-04/04 Inventory Control Clerk, Gradepoint Inc., Warren, MI 09/00-06/03

Professional Sales Assoc., Medmax, Taylor, MI 07/97-09/99

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