Tanya Goodwine
Bronx, NY
***************@*****.*** - 718-***-****
Authorized to work in the US for any employer
WORK EXPERIENCE
Hospitality
Tempositions - New York, NY - April 2010 to Present Responsibilities
Planning and coordinating bar-mitzvahs,catering weddings, training new employees, serving the the guest, attending to the needs and the wants of the guests, bartending,and setup for events and greeting visitors with a smile.
Accomplishments
my accomplishments were being able to train new employees and getting wonderful reviews. Skills Used
Customer and Personal Services
Service Orientation
Monitoring
Coordination
Concierge
Hudson Park Corp., - Yonkers, NY - September 2003 to March 2010 Responsibilities
Made reservations for patrons such as dinner reservations, spa treatment's and obtained tickets to special events,checked identification as patrons entered in and out the facility.Answered phones and resolved problems and directed calls to appropriate parties. Provide information about local events, shopping, nightlife,and recreational destinations,made travel arrangements. Received, stored and delivered luggage packages and mail. Preformed data entry, Carried out unusual requests and assisted with directions to destination, Assisted tenants with there problems and needs. Maintained ID log and data sheets.made sure the premises were secured.
Skills Used
Business etiquette
Service Orientation
Active Listening
Clerical
Moniteting
Public Safety and Security
Coordination
Site Supervisor
The Sharing Community - Yonkers, NY - February 1997 to June 2003 Responsibilities
Answered phones, Schedule events and organized details including refreshments, entertainment decorations and any and the collections of any fees.
Data Entry
Developed and maintained institutional registration as required,cataloging and basic record keeping systems in database, Maintained key log and all applicable data sheets. Conducted meetings with clients and civic events to promote use of the institutions services Responsible for making rounds to ensure the safety of the tenants and facility. Collected rent payments from tenants, Designed, organized and conducted tours,workshops,and instructional or educational sessions to acquaint individuals with an institutions facility. Assured prompt and positive action on all residents complaints, questions, concerns and suggestions. Accomplishments
I accomplish helping people and making a change for the better in their lives. Skills Used
Human Resources
Businesses Etiquette
Active Listing
Telecommunications
Learning Statiges
Corrdination
System Evaluation
EDUCATION
Certificate in Business
Drake Business School - Bronx, NY
1989 to 1994
Diploma in General
Roosevelt High School - Yonkers, NY
1985 to 1989