Customer Service Manager
Resume:
Kerby St.Georges
Riviera Beach, FL
********@****.*** - 305-***-****
Willing to relocate: Anywhere
Authorized to work in the US for any employer
WORK EXPERIENCE
Assistant Store Manager
Vitamin Shoppe - Wellington, FL - July 2015 to Present Responsibilities
All shipment process, register balancing, customer service, training and development Accomplishments
Completed all VSU courses to secure proper training Assistant Store Manager
Toys 'R' Us - Wellington, FL - October 2009 to June 2015
* Slashed payroll/benefit administration cost 30%
by negotiating pricing and fees, by ensuring the continuation the enhancement of services.
* Operations in logistics, ensuring inventory control and warehouse process are operated per business expectations.
Skills Used
Team building
Leadership
Talent enhancement
Assistant Manager
Michaels arts and crafts - City of Sunrise, FL - June 2006 to September 2009 Responsibilities
Truck processing
Purging warehouse
Receiving direct receipts
Merchandizing product on to shelves
Accomplishments
I was able to fix a broken procedure warehouse around by efficiently processing trucks to push product on to the sales floor to increase store profit.
Skills Used
Leadership
packing and shipping
Aeroturbine - Miami, FL - April 2004 to July 2006
Responsibilities
Responsible for inspecting airplane parts then re-packing and ship. Accomplishments
Employee of the month 2 times
Skills Used
Forklift trained on a sit down and standup
EDUCATION
High school or equivalent in English
North Miami Senior High School - North Miami, FL
2000 to 2003
Business
City college - Fort Lauderdale, FL
2015
AWARDS
Employee of Month
January 2013
ADDITIONAL INFORMATION
Experience Summary
* I have over 11yrs experience in retail management and customer service.
* I have a proven track record on reducing companies shrink by 1% of a 12 million dollar store.
* I have develop and trained over 45 employees while getting 6 promoted to higher positions.
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