Customer Service Administrative Assistant

Cathie L. Askew

*** ******* ****, ****** ****** MI 49022

Home: 269-***-**** Cell: 269-***-****

***********@*****.***

August 24, 2015

Williamson Employment Services, Inc.

Benton Harbor, MI 49022

To Whom It May Concern:

I'm contacting you in regards to the Bookkeeper/Administrative Assistant position advertised on the internet. I am very interested in further particulars and in filling out an application form.

My previous experience working as an Office Coordinator for Great Homecare & More and a Clerical Specialist for Lakeland Regional Health Systems provided the knowledge and professionalism necessary to perform the duties of an Administrative Specialist for United Way.

You can reach me at the phone numbers or email listed above. I look forward to hearing from you.

Thank you, in advance, for your consideration.

Best regards,

Cathie L. Askew

Cathie L. Askew

446 Elmside Road Benton Harbor, MI 49022

269-***-**** • ***********@*****.***

OBJECTIVE

Fresh and energetic medical professional ready to bring new ideas and a professional persona to a progressive healthcare facility that demands and recognizes consistently superior results.

QUALIFICATIONS

Experienced with Microsoft Word, some Excel and PowerPoint; Some Electronic Health Record and McKesson’s Horizons/Pathways

Willing to learn new things

Written and verbal communications (letters, email, presentations, face to face communications)

Resource Inventory (counting, tracking and ordering office supplies)

Organize and manage projects

Customer service oriented

Able to work independently

Data Entry (10-Key Adding Machine)

Independent thinker – requires minimal supervision

EDUCATION

Ultimate Medical Academy - Online – Tampa, FL Graduation: Nov 2015

Medical Administrative Assistant (GPA: 3.8)

Dean’s List in 1st Quarter

Parson’s Business School – Kalamazoo, MI September 1979

Certificate in Secretarial Science

WORK EXPERIENCE

Great Home Health Care & More – Benton Harbor, MI Feb 2013–Aug 2013

Office Coordinator

Coordinated office procedures with other office personnel

Greeted visitors/callers and handled inquires or directed them to appropriate area of need

Prepared billing and payroll

Other duties as assigned

Lakeland Regional Health Systems – St. Joseph, MI July 1989–Feb 2012

Clerical Specialist

Answered telephones and directed calls to appropriate staff

Greeted visitors, ascertained purpose for visit and directed to appropriate staff

Operated office equipment such as voicemail messaging system and other software applications to prepare reports, letters

Compiled patient charts, reports and correspondence using typewriter or computer

Performed various clerical or administrative functions, such as ordering and maintaining an inventory of supplies

Coordinator of Emergency Response System program (included 400+ clients in 3 counties)

Performed Insurance and Private Pay billing and Payroll clerical duties

Verified client pay sources and proper authorization from government funded agencies

Provided assistance with resolution to issues evolving from field staff

Performed criminal background checks on all new employees

Trained and communicated to internal staff on all updates made to Standard Operating Procedures

INTERESTS

Bible study teacher at my church (husband is pastor)

Assist in community projects as requested

Hobbies include sewing, Christian music, assisting others

REFERENCES

Supplied upon request

SALARY REQUIREMENTS

$ 14.00 - $17.00 per hour

Contact this candidate