Manager Sap

T. Barry DeRamus

*** **** **., #*, *******, TN **119 901-***-**** ***********@*****.***

Objective

I am an advanced and experienced IT engineer seeking an engaging opportunity with direct involvement in implementation and support efforts across a range of technical areas including architectural design, updating existing technology, implementing new technologies and coordinating implementation efforts across an array of SAP related technical disciplines.

Key Skills

-Troubleshooting, problem resolution, analysis, and ad hoc reporting of SAP systems

-Maintaining stability of supported systems

-Delivering system implementations, enhancements and releases as committed to with business partners

-Managing tactical plans and projects and/or enhancements in execution of the project life cycle of SAP systems

-Providing on-call level 1 and level 2 support

-Research, implementation, and support of software products to assist with the management, availability, monitoring and reporting of SAP systems

-Working with an array of IT groups to interface the SAP systems to the existing infrastructure and network

-Participating in and leading SAP projects including infrastructure development, operational projects, and customer focused projects

Education

Bachelor of Science in Computer Science:

University of Arkansas, Little Rock, AR

Bachelor of Arts in Chemistry

University of Arkansas, Little Rock, AR

Certifications: Certified Applications Management Engineer: End to End Root Cause Analysis

Professional Experience

SAP Basis Administrator III 2000 - current

International Paper, Memphis, TN 38125

Proactive Accountabilities

oDR

oMonitoring/System Health/Stability of SAP ecosystem

oData Protection

oPartner Meetings

oDirection Setting/Priority planning

oImplementation, Operational and Customer Projects

oALM, LVM, TSM, KW, DMS, Solution Manager monitoring, process/procedure/documentation, knowledge sharing/transfer and on boarding plans

Reactive Accountabilities

oUSD (System & User Generated)/On-Call

oOutage Planning

oMaintenance Planning Activities

oAudit

oCapacity Planning

oLandscape Infrastructure Design & Support

Specific Activities

oWorked across teams on DR implementation to reduce possible data loss during a DR incident to no ore than 15 minutes, which included functioning as the basis lead configuring Portals and ITS DR Sites.

oPrimary SAP Basis Lead on the SCM, SCEM, Portals, BW, ITS, HR and KW upgrade projects, including Oracle/Max DB database Unicode conversions, and various hardware migrations; i.e., switching all SAP instances to the new VMAX storage hardware.

oPlanned and executed the ITS/HR environment upgrade and expansion for Open Enrollment over several years, which typically involved 55,000 users accessing the HR ESS/MSS system through the portal and HR infrastructure.

oSupported all go-lives as a SAP Basis Administrator.

oWorked with Basis team on the design, development and configuration phases of the Netweaver infrastructure, including installs and support packs.

oInstalled and configured Solution Manager Diagnostic system.

oPerformed the HR BSI Taxfactory Cyclic release upgrades for the entire HR landscape

oRotating 7x24 on-call support of all landscapes with over 150 SID’s on 9+ landscapes

oPrimary SAP Basis Lead on NT based Divestiture system setup, configuration and support. This included providing two-way NT/UNIX connectivity for communications, file transfers and transports. Used Visual Basic to script automated transports to keep divestiture systems synchronized with UNIX based production system.

Information Technology Manager 1995–2000

GS Roofing Products Co., Inc. Irving, TX

Interim Director of Information Services, performing supervisory and management roles while a permanent candidate was being identified. This position included oversight, management and performing the company SAP Basis role during the implementation, go-live and post migration phases when transforming the company information services from the legacy HP 3000 environment to SAP.

Basis support for implementation and migration from corporate HP 3000 based enterprise information system to SAP R/3 Oracle based enterprise information system.

Configured Compaq Proliant servers with NT for SAP installation including maintenance and server service packs maintenance. Installed Cisco 3620 router RAS solution. Designed and execute backup schedule.

Installed TCP/IP protocol on LAN and across 18-node router/ Motorola FRAD WAN.

Upgraded application servers to Novell 5.0. Designed new NDS based on WAN topography.

Installed Exchange Server 5.5 with MS Outlook for company’s first public email system. Configured Cisco 2505 router for dedicated Internet access. Installed Novell Border Manager for Internet firewall.

Configured server and installed WinFrame 1.7 to upgrade payroll applications. Configured and maintained Kronos, Timekeeper Central, Timebank and Ensemble.

Other Professional Experience

SAP Basis Contractor 2013 - current

Vanick Group LLC, Memphis, TN

I provide system monitoring and tuning, system issue resolution, corrections and transports, client copies, SAP CUA connectivity and support, SAP kernel upgrades, installation of Basis support packs, OSS notes installation and background job support. Trend analysis and reporting through EWA setup and configuration within Solution Manager. Consulting activities include:

Configuring and supporting Solution Manager Operations

ABAP performance analysis and tuning

ABAP support pack application and kernel patches/upgrades

Setup and maintenance of the Transport Management System

Activities in Creating Change Request, Releasing Change Request, Deleting Change request etc…

Application of JAVA patches and kernel upgrades/patching using SUM tool

Configured and maintained the Central System Landscape Directory (SLD), LMBD and Solution Manager Managed System Configuration

Experienced in applying OSS notes both manually as well as using the SNOTE transaction

Daily system health checks, analysis of system errors and ABAP dumps

Performed periodic instance refreshes

CUA setup and maintenance

Community Involvement

Generous House Current

Community Food Distribution Services

Technical Competencies & Acumen

Project Planning & Execution

Configuration and Setup

System Delivery

Database Administration

Performance Analysis

Mentoring, Training & Supervision

Functional /Technical Skills

Installation & Troubleshooting

Research & Design

SAP:

SAP ERP, SAP SCM/liveCache, SAP BW & Business Objects (SBOP), SAP SCEM, SAP HR, Enterprise Portals, SAP Solution Manager, SAP Netweaver, SAP Web Dispatcher, SAP Netweaver Gateway, Sap Netweaver Mobile, SAP Railcar Management, CRM ISA/IPC, SRM, SAP J2EE, TREX, CUA

Databases:

Oracle, Max DB, UDB,, SQL Server, MS Access

Operating Systems:

Sun Solaris, Windows 2008/2012, AIX

References will be furnished upon request

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