Administrative Assistant
Resume:
Tabatha Lancaster-Mitchell
Spring, Texas 77373
**************@*****.***
Summary
Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Answer a high volume of incoming calls while handling in-person inquires from clients and colleagues. Flexible hard worker with strong drive to succeed.
EXPERIENCE
RELIANT REHABILITATION HOSPITAL Shenandoah, TX
INSURANCE COORDINATOR, March 2012 – October 2013
Coordinated, liaised and network between insurance companies.
Managed filing and tracking insurance claims and informed patients of their claims status.
Processed insurance and disability claims in a timely manner.
Handled patient’s queries regarding unpaid balances.
Circulated documentation.
Prepared insurance forms and associated correspondences.
DIGESTIVE AND LIVER DISEASE CONSULTANTS Houston, TX RECALL COORDINATOR, February 2009 – November 2010
Prepared and initiated client correspondence.
Obtained medical authorizations and referrals.
Coordinated with pharmacy and clients.
Coordinated surgery schedules.
Liaised between administration and hospital staff.
Provided a wide variety of assistance to administration.
Answer multiple telephone lines and process mail.
MAINLAND MEDICAL CENTER - HCA Texas City, TX
MEDICAL OFFICE SPECIALIST III, January 2006 – December 2008
Interact with administration to coordinate meetings and projects. Drape patients with covering and positioned instruments and equipment.
Handed instruments and materials to doctor as needed.
Coordinated schedules, and calendar.
Liaised between administration, and hospital personnel.
Verified insurance, obtain authorization, and referrals.
Collected co-pays and daily balancing
BETHEL CHRISTIAN CENTER Webster, TX
SECRETARY, November 2001 – August 2006
Oversee receptionist area, including greeting visitors and responding to telephone and in person requests for information.
Handled all media and public relations inquiries.
Coordinated inventory orders, office supplies, and travel arrangements for production staff.
DOLLAR TREE Texas City, TX
ASSISTANT MANAGER, March 2004 - September 2005
Managed and maintained excellent customer service.
Coordinated sale distribution by establishing sales territories quotas and goals.
Scheduled associates work schedules.
Reviewed expense reports for accuracy and submitted for payment.
Generated sales orders and
EDUCATION
Champions School of Real Estate, July 2015 - present
University of Phoenix
Bachelor of Science in Business, June 2013 - present
Galveston College, May 1988 – November 1988
Office Administration and Clerical certificate
SKILLS
Advanced Microsoft office
Proofreading
Business Writing
Excellent customer service
Documentation
Filing
Organization
Travel arrangements
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