Human Resources Management

Bing G. Maniquis

*********.*********@*****.***

**** ****** ****** **** *****: 858-***-****

San Diego, CA 92126 Cell Phone: 858-***-****

DIRECTOR OF HUMAN RESOURCES

PROFESSIONAL SUMMARY:

Results-driven, with strong business acumen, ensures successful delivery of Human Resources services aligned with business objectives. A Certified Human Resources professional with over ten (10) years recent Human Resources management experience, to include over eight (8 ) years Employee Relations, Performance Management, Total Rewards, Employee Engagement, experience in a multi-site/multi-state international Caterpillar (CAT) dealership located in San Diego, Hawaii, Mexico, Guam and Saipan; and in a multi-site/multi-state international corporation headquartered in San Diego with operations in Tennessee, Canada, Mexico, Ireland, Philippines and China.

Proactive change agent, promoting increased productivity resulting to value-added customer service. I have demonstrated success by being a hands-on professional in all aspects of Human Resources management with a proven track record of being a strong leader, implementing successful Human Resources programs, and partnering on corporate initiatives.

ACCOUNTABLE FOR:

- Business Leadership & Strategy - Performance Management

- Organizational Development - Discipline and Termination

- Compensation Planning and Administration - Change Management

- Benefits Design and Management - Environmental Health and Safety Management

- Employee and Labor Relations - Succession Planning

- Employee Engagement - EEO, AAP, OSHA, Worker’s Comp, UI Hearings

- Training and Development - Federal, State and Local Compliance Programs

- Recruitment, Selection and Placement - HRIS Design and Management

PROFESSIONAL EXPERIENCE:

RF CHECK, Inc., San Diego, CA 09/2012 - Present

Human Resources Business Partner

RF CHECK provides a patented comprehensive RF safety and compliance solution designed to protect all workers from the harmful effects of RF radiation over-exposure at all wireless transmission sites throughout our Nation.

Acts as a strategic business partner, managing Human Resources programs and initiatives.

Sets the strategic direction of all functional areas in Human Resources, providing value-added service.

Provides proactive consultation and input to executives, managers and employees on Employee Relations issues where HR expertise can be fully utilized to improve business results.

Wrote ADA-compliant job descriptions, designed strategic compensation plans, benefits design and management.

Wrote policies and procedures, partners with managers to foster employee engagement.

Proactively works with management to assess recruiting needs and retention issues.

Works on Training and development initiatives, designed, developed on the job training programs.

Proven track record for helping in achieving business results by providing effective HR strategies. Ensure compliance of all Employment laws, employment best practices and company policies.

Agility Training, San Diego, CA 09/2009 - Present

Human Resources Business Partner

Agility Training provides customized programs to enhance leadership skills and create solutions-oriented processes

to help build a solid foundation for the future success of your child or grow your business.

Partner with business managers to develop and implement HR training programs that deliver results in support of the overall business objectives.

Performs research and development of training programs. Performs needs analysis, program design, program development, program implementation and program evaluation.

Hawthorne Machinery Co. (CATERPILLAR-Hawthorne CAT) San Diego, CA 01/2007 – 02/2009

Human Resources (HR) Director

Hawthorne Machinery Co. (CATERPILLAR-Hawthorne CAT) is a $400m revenue Caterpillar dealership servicing various industries including heavy construction, earthmoving, marine paving, engine power located in San Diego, Hawaii, Mexico, Guam and Saipan.

Managed the day-to-day operations of the Human Resources Department of Hawthorne Machinery Co., Hawthorne Rent-It-Service, Hawthorne Power Systems, Hawthorne de Mexico with a headcount of 800 employees; with 8 direct reports.

Directed all Human Resources programs impacting the business including Strategic Management, Workforce Planning and Development, Training and Development, Total Rewards, Employee and Labor Relations, Risk Management.

Effectively managed positive Employee Relations programs, developed, interpreted recommended goals, policies and course of action, provided prompt and effective remedial action, minimized potential legal risks.

Collaborated with Managers by proactively dealing with complex Employee Relations issues, counseling, conflict resolution, sexual harassment complaint investigations, threat management, reasonable accommodations, corrective actions, grievances. Provided guidance, counsel, policy interpretation on sensitive HR issues, the expert, go-to person for major employee relations decisions provided solutions and valid results.

Ensured clear communication with employees, professional handling of issues from intake to resolution.

Successfully delivered consistent processes and solutions for Performance Management. Planned, developed, monitored, rated, rewarded employee contributions, developed performance standards, performance improvement plans (PIP ), progressive discipline, coaching, developed ADA compliant job descriptions, developed performance expectations, standards, goals and objectives, evaluated performance results, made administrative decisions, applied and interpreted employment laws, made sound decisions on involuntary terminations, lay-offs, recalls, performed exit interviews.

Effectively facilitated conflict resolutions, in collaboration with managers, identified problems, root cause of problems, identified solutions, discussed action plans, performed follow-up on resolutions.

Managed the international recruitment of Electronic Power Generation Technicians from the Philippines resulted to cost savings of about $25,000 per hire. Implemented an integrated recruitment strategy with emphasis on talent development. Managed the entire selection process to include sourcing, interviewing, background checks, job offers, relocation, new hire orientation, staffing ramp-up plan, requisition process and applicant tracking.

Administered State Disability Insurance, controlled Workers Compensation costs, brought WC program into compliance, established safety practices, accident prevention training programs, and recognition programs; won most EDD UI hearing Claims, Leaves of Absences tracking, EAP coordination.

Played a key role in creating integrated processes worldwide to include design, development, writing of policies, procedures, job descriptions, job review, job evaluations, compensation plans, HRIS design to include Self Service implementation.

Designed, developed, implemented and evaluated company-wide employee benefit plans, including broker negotiations medical, dental, STD, LTD, FMLA, Leaves of Absence, Worker’s Comp, Educational Assistance, 401(k), resulting to cost-savings. Directed the annual employee benefits open enrollment.

Assessed, designed, developed, implemented, evaluated total rewards valued by employees such as performance recognition, work-life balance, compensation, benefits, training, career development, education tuition reimbursement, health and welfare, paid time off, retirement. Effectively communicated company’s overall plan for attracting and retaining employees, resulted to employee satisfaction, employee engagement, performance and results.

Designed, developed and implemented compensation plans including employee rewards and recognition. Counseled management on compensation administration resulting to balanced pay and bonus adjustments.

National Pen Corporation, San Diego, CA 04/1982 – 11/2006

Human Resources (HR) Director

National Pen is an advertising specialty/manufacturing company providing high value business promotional products located in San Diego, Tennessee, Canada, Mexico, Ireland, Philippines and China.

Demonstrated success as a strategic business partner experienced at setting, achieving progressive worldwide company Human Resources objectives, providing leadership through strong inter-personal skills and teambuilding.

Collaborated with corporate executives and managers in San Diego, Tennessee, Canada, Mexico, Ireland, Philippines, and China to direct, assess, design, develop, implement and evaluate all levels of Human Resources Management to include managing, communicating with multi-cultural/diversified workforce. Directed HRD supporting National Pen Corp., National Pen Philippines, Pluma Nacional Mexico, National Design and National Ink with 500 employees; with 5 direct reports.

Proactively managed Employee Relations issues, employee counseling, discipline, grievance handling resulting to timely resolutions, removed barriers, helped promote a positive work environment. Effectively covered all communications in areas of changes to workforce planning, employment contracts, discrimination claims, terms and conditions of employment, health and safety, achieved a better dynamic across the organization through involvement, consultation, commitment to objectives of the business and employee engagement.

Ensured a consistent and aligned approach in Employee Relations management, provided interpretation of results from investigations, created strategies to resolutions, provided managers with accurate information, commitments and status of complaints. Handled threat management, sexual harassment complaint investigations.

Managed employee performance: developed job descriptions, performance expectations, monitored performance progress, evaluated results, provided timely performance feedback, developed Performance Improvement Plans (PIP), made administrative decisions, evaluate the system’s effectiveness.

Managed the termination process, voluntary and involuntary, exit interviews, minimized potential legal risks, Unemployment Insurance claims, State Disability Insurance, Controlled Workers Compensation costs, worked on Benefits plan, 401(k) administration, COBRA administration.

Played a key role in establishing a 240-seat National Pen Call Center in the Philippines with the Sr. V. P. of Telesales from conception, to start-up operation, including registration with the Philippine Economic Zone Authority and SEC, selection of site, build-out to 240 Employees within 12 months of launch.

Developed action plan and recruiting strategy to hire 240 Employees in 8 months on target.

Formulated, designed, implemented policies, procedures, hired, developed key international executive team. Worked on ramp-up plan for Telesales, Collections, Customer Care, Creative Services, Information Technology and Accounting Business process Outsourcing (BPO).

Redesigned, developed and implemented recruitment programs including internet recruiting, pre-employment background checks, Job Offers, Predictive Index Personality Profile, and Wonderlic Personnel Test resulting to right hiring decisions. Reduced employee turnover by standardizing worldwide hiring procedures.

Directed, analyzed, designed, developed, implemented and evaluated employee development, in-house training in line with corporate mission statement, goals and values as an active facilitator of a corporate cross-training educational team; added value via development of HR programs resulting to the short-term and long-term success of the business unit. Established an in-house university with a team of selected members.

Directed safety, ensured compliance, proactive safety, injury prevention programs, light duty, return to work, ensure plans and policies resulting to a safe and secure work environment.

Directed short-term and long-term Compensation Plans, successfully conducted compensation market analysis, Benefit Plans, Retention Strategy, Succession Planning, drive organizational structure, content of jobs, job grading, job slotting, effectively communicated compensation philosophy to employees, established performance standards, provided guidance on compensation change decisions, approved salary changes.

Restructured health benefit programs while improving claims by offering Health Awareness Programs, Employee Assistance Program, Employee Recognition Program, and Work/Life balance achieving 70% participation.

Directed employee engagement, total rewards, incentive programs, encouraged performance, increased retention rates, foster job satisfaction. Developed and implemented policies to ensure total quality management including 360, 180 peer evaluation and performance appraisals.

Handled P&L for areas of legal, organizational development, safety, recruiting, HRIS design/implementation, travel, compensation and benefits.

EDUCATION:

Professional Certificate in Human Resources Management

University of California in San Diego

Bachelor of Science in Business Administration

University of St. Thomas

CERTIFICATES:

Licensed Interpreter of the Predictive Index Survey Personality Profile (P.I.) 2014

Six Sigma Caterpillar (CAT), Quinn CAT, Los Angeles, CA 2009

Caterpillar (CAT) Proving Grounds Training Conference, Tucson, Arizona 2009

Management Action Program (MAP), Orange County, CA 2015

Leadership Development Program, Orange County, CA 2015

Employment Law – Paul Plevin Sullivan & Connaughton LLP (Yearly) 2015

Cal Chamber Labor Law Training 2015

SHRM Management Training 2015

PROFESSIONAL ORGANIZATIONS:

SHRM – Society for Human Resource Management

ER - Employer’s Group

SDEA – San Diego Employer’s Association

ASTD – American Society for Training and Development

COMPUTER SKILLS & SOCIAL MEDIA:

Human Resource Information Systems: Ceridian HRIS/Payroll/Self Service, ABRA Employee Self Service, Datacount, ADP, Report Writer, Predictive Index, Oracle Prod 2, MS Word, Excel, Outlook, Internet Explorer, SharePoint, PowerPoint, LinkedIn.

Resume Bing Maniquis 08-11-15

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