File Clerk
Resume:
COURTNEY TILLMAN
RALEIGH, NORTH CAROLINA 27613
HOME: 919-***-****
ALT. 919-***-****
E-mail: ********.*******@*****.***
CANIDATE PROFILE
Customer-focused, results motivated professional with wide-ranging professional and public service experience. Excels at multitasking in a fast paced environment, with the ability to fulfill time constraint deadlines. Possess high attention to detail. Exceptional experience in the area of knowledge research, information and technology services. Outstanding organizational and communication skills. Highly personable requiring minimal supervision. Rapid adaptation skills in regard to mastering new technologies and software programs. Strong judgment to Identify situations requiring special handling.
PROFESSIONAL SUMMARY
October 2010-Present
Raleigh NC- Records Management Technician
Oversaw Maintenance For Over 1,000 Student Records
Process and Register New and Incoming Students
Responsible For Obtaining and Releasing Documentation
Performed Daily Clerical Duties
Filed Confidential Records of Students
Fielded Questions From Parents
Responsible For Withdrawing and Registering Students
August 2007 – March 2010
WAKE COUNTY PUBLIC SCHOOLS, RALEIGH, N.C. - TECHNOLOGY ASSISTANT
Provided School-Wide Technology and Technical Support
Taught Microsoft Courses To Students
Performed and Provided Data Entry Service For School
Maintained Student/Staff Information Databases
Filed Confidential Records of Pupils
Photocopied and Filed Documents
December 2006-August 2007
PRE-EMINENT ACADEMY, RALEIGH, NORTH CAROLINA – GUEST INSTRUCTOR
Taught Students Ranging From Kindergarten to Eighth
Provided In-Class Assistance and Supervision To Instructors
Assisted In School’s Opening and Dismissal
Taught Art, Technology and Music Classes
Taught Students Ranging From Kindergarten to Eighth
June 2001-June 2004
VENABLE L.L.P., WASHINGTON, D.C. – LIBRARY RESEARCH ASSISTANT
Performed Legal Research For More Than 200 Legal Professionals
Supervised and Managed Contracted Employees
Responsible For Records of Main and Satellite Libraries
Oversaw Firms Interlibrary Loans
Processed Libraries New Acquisitions
Sorted and Processed Incoming Mail To Legal Staff
Filed Court Dockets For Legal Staff
Delivered Periodicals To Legal Staff
June 1993 – June 2001
PEPPER HAMILTON L.L.P., WASHINGTON, D.C. – LIBRARY TECHNICAL ASSISTANT
Provided legal Research and Assistance for over 150 legal professionals
Maintained reference and instructional resources
Responsible for Routing Periodicals throughout various offices in the U.S.
Obtained Legal Documents For Professional Staff
Oversaw Daily Upkeep of Washington Office Library
Processed and Distributed Firms Incoming Mail
Delivered Periodicals To Legal Staff
April 1989 – June 1993
WILEY, REIN & FIELDING, WASHINGTON, D.C. – LIBRARY CLERK /ADMIN. ASST
Performed Daily Clerical Duties Involving Serials, Acquisitions For Over 300 Legal Professionals
Provided Assistance To Reference and Legislative Librarians
Responsible For Daily Deliveries To Government Agencies
Executed Daily Internal Mail and Facsimiles Deliveries For over 500 Employees
PROFESSIONAL EDUCATION AND TRAINING
WESTLAW RESEARCH TRAINING PROGRAM
CERTIFICATE OF COMPLETTION, 2000
LEXIS RESEARCH TRANING PROGRAM
CERTIFICATE OF COMPELETION, 2001
TECHNOLOGICAL SKILLS AND COMPUTER PROFICINES
WESTLAW LEXIS-NEXIS
EPIC DUN & BRADSTREET
ELITE BILING SYSTEM PACER
DATATREK MICROSOFT OFFICE
PERSONAL
FOUNDER, MORE EXCELLENT WAY MINISTRIES
FAMILY AND MARRIAGE COUNSELOR
SPECIAL OYMPICS VOLUNTEER
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