Project Manager Management

Steffen Frey

**** *********** ****** **, **********, DC 20015 - M: 202-***-**** - ***********@*****.***

Product and Process Ownership

Over 15 years experience in financial, operational and strategic projects. Proven capabilities in conceptualizing objectives, establishing best practices, driving business-process reengineering efforts, building commitment, optimizing productivity while managing risks and costs. Skilled in IT development and operations in the financial/accounting services and in the transportation/logistics and telecommunications industries. Selected achievements:

Fannie Mae: Directed and promoted Agile methodology product development and technical aspects associated with the new client- and customer-centric Web Portal and the strategically important Loan Delivery Next Generation platform (LDNG). The LDNG project is widely recognized as the gold standard for Agile execution at Fannie Mae.

MasterCard: Oversaw development of financial reconciliation software, completed in less than six months.

IBM/PricewaterhouseCoopers: Led two high-profile full Software Delivery Life Cycle (SDLC) and business-process re-engineering implementations.

Salient Federal Solutions, Lead Scrum Master/Sr. Project Manager Alexandria, VA 2015 - Present

Oversees 35-plus person team of developers, testers, business and technical analysts, database and architecture Subject Matter Experts.

Facilitates all Sprint events including Daily Stand-Ups, Backlog Grooming, Sprint Planning, Demos and Retrospectives.

Develops and oversees User Story development for both technical and business perspectives.

Fannie Mae, Agile Product Owner / Lead Business & Systems Analyst Washington, DC 2010 - 2015

(Originally a contractor to Fannie Mae in 2010-2011 and hired as a Full Time Employee in September 2011)

Managed the accounting close from an IT perspective involving 38 direct system and more than 150 indirect systems/applications.

Provided senior management with options to enhance the duration of the accounting close. During tenure, the duration improved from 17 to 13 days.

Supported the Senior Director of Application Development and provided strategic guidance, business process improvements, thought leadership, and development life cycle expertise using Agile development methodologies.

Oversaw teams of developers, testers, business and systems analysts (total of 7 FTEs and contractors) and coached members on Agile practices and execution. Managed 14 consecutive sprints without delaying a user story originally committed to.

Facilitated daily stand-ups, Sprint Planning, Sprint Grooming sessions, Sprint Retrospective meetings, and presented developed functionality to senior management after each Sprint.

Developed Gherkin acceptance criteria/requirements, solution specifications, test cases, SDLC documentation, and prepared projects for internal governance checkpoints utilizing a variety of software tools.

Conceptualized a software defect management process now widely adopted among Fannie Mae Agile projects. Number of defects app. 85% lower than comparable projects saving an estimated $500K.

Initiated and conducted “Iteration in a Day” hands-on training on Agile methodology for more than 100 firm and contractor staff.

MasterCard Worldwide, Business Leader Washington, DC 2005 - 2010

Headed business development efforts for $6 billion card portfolio among 17 states in the southern U.S. and grew revenue by 15 percent annually.

Oversaw 5 contractors for the development of a financial reconciliation and audit system (Intergovernmental Commerce Exchange (ICE).

Developed relationships with state and federal government CIOs, CFOs, and Treasurers and promoted MasterCard payment-processing and software options, including capture management for various modules of ICE and for card opportunities.

Conducted project management/plan of actions and milestones (POAM), performance reporting, concept of operations (CONOPS) development, requirements definition and tracking, software development, system demonstrations, and user acceptance testing (UAT).

Presented ICE’s capabilities, potential market penetration and overall project status on an on-going basis to MasterCard’s top leadership.

IBM (PricewaterhouseCoopers, LLP), Principal / Senior Consultant Fairfax, VA 2003 - 2005

& 1999 – 2000

Managed functional and technical teams (total of 6 individuals), project schedule and budget and overall staffing. Analyzed and developed multiple systems’ requirements, solution specifications, SDLC-required documentation and program metrics. Developed Concept of Operations as part of overall Business Process Reengineering effort.

Oversaw system “go-live”, maintained detailed metrics, presented results, overall project status and lessons learned to Department of Defense and Department of Homeland Security senior leadership.

Systems and processes were implemented in over 100 shipping offices and more than 1,000 transportation service providers. Trained more than 300 client staff worldwide on new business processes and systems.

Led in-process-reviews and multiple strategic meetings to promote solutions with all stakeholders, including military service representatives, the Assistant Undersecretary of Defense, major associations, top management of participating firms and legal entities.

Project resulted in 95%+ optimization in the client’s accounts payable turnaround time and overall program savings to date are estimated at $1 Billion.

Promoted and positioned IBM business services to secure contract for more than 10 years. Total contract revenue exceeded $30M.

Perot Systems, Project Manager Fairfax, VA 2002 – 2003

Oversaw development of CONOPS for General Services Administration-Public Building Services’ procurement processes and the recommendation for a new electronic acquisition solution.

Ciena Corp., Senior Financial Analyst Linthicum, MD 2000 – 2002

Reported directly to the CEO and President. Developed multiple business cases and studies and presented to the Board and investment community on the company’s secondary public offering.

Education

MBA, Strategic Management and Finance – Smith School of Business, University of Maryland

BS, Finance – University of Maryland

Training and Certifications

Certified Scrum Master (2012); Six Sigma Green Belt (2013) – Currently pursuing White Belt certification; PMP and CBAP Preparation Courses (2015); Numerous Consultative Selling Courses

Awards and Professional Development

Recipient of the Diamond in the Rough award acknowledging outstanding mentoring and alumni involvement at the R.H. Smith School of Business (2002)

Key fundraising member of the Rett Syndrome Research Trust aimed at promoting options to ensure Rett Syndrome will be the first brain disorder ever to be reversed

Past member of the Association of Government Accountants, the National Association of State Auditors, Controllers and Treasurers, and the National Association of State Chief Information Officers

Languages: Fluent in English and Danish; proficient in Swedish, Norwegian, German and French.

Main software etc.: MS Office products, Rally, IBM Rational (DOORS), ClearQuest, SQL and XQuery.

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