Customer Service Supply Chain
Resume:
Ventura Ca, *****
(C) 805-***-****
********@*****.***
SEANDEECALDERON
Object ive To secure a long term position with an organization,which will allowme to utilizemy existing skills
Skills § Keyboarding 50WPM
§ Web base programs: WebSat; SharePoint; Jira
§ 2010Microsoft OUTLOOK
§ PowerPoint
§ Bookkeeping, A/P, A/R
§ Verbal andwritten communication skills
§ Attention to detail, team player, multi task and organization skills.
§ Supervisor and training abilities as well as able to set up &conduct meetings (office/conference calls)
§ Visio
§ Publisher
§ 2003/2010 Microsoft EXCEL
§ 2010Microsoft WORD
§ 10-Key by touch
§ DRP
§ ORACLE &Oracle Discoverer
§ 2003/2010Access
Employment History
6/97- 7/15 HARBOR FREIGHT TOOLS, CALABASAS, CA
DataMaintenance/Purchasing/Supply Chain-DC Flow/International logistics coordinator
Receive requests from Allocation/Purchasing to transfer product from one coast to the other. Enter weight, # pallets, and volume of each item and send to traffic for quote. After quote received-will send instructions to DC's advising of the transfer and to reply back once completed.
Update in Oracle weight, dimensions, master carton, inner cartons, & store ship cartons based on emails sent from Global Sourcing and DC's and entered into Sharepoint. Must meet certain criteria before specs can be updated in Oracle.
Analyze and optimize all SKU safety stocks in both retail store locationsas well as Distribution Centers.
Development andmanagement of methodologies to calculate optimal system settings (case packs, ship units) to reduce network operating costs and implementing cost reductionsby implementing process improvements.
Study, analyze, run simulations and investigate troubled stores for identification of changes to allocation strategy and/or alternative courses of action to determinewhich plan will offer the best outcome.
Train newemployees of process and procedures. Responsible for overseeing 7 employees.
Set up and conduct various meetings with different departments.
Generate tracking numbers for all international shipments shipping overseas. Match documents from international vendors to what wasentered in system. Email vendors to check on status of past due orders, overagesand shortages of merchandise.
Responsible for the flowof international containersarriving intoEast andWest coast ports to the Distribution Centers. Prioritizing which containers to be unloaded once they arrive in the DC to help alleviate the out of stocks in retail stores.
Responsible for the testing and creation of certain customized screens during the implementation of Oracle.
Creating, updating, and distribution of Calendar to DC's listing what week Allocation will push special ads, tabs, and parking lot sale items to stores. Thiswould give the DC's advance notice so that they can plan their manpower to accommodate the increase in volume.
Generate graphs, flow charts, standard operating procedures (SOP), and trainingmanuals for all duties performed in the department.
4/97-6/97 WESTERN STAFFING THOUSANDOAKS, CA
AdministrativeAssistant
Answering phones
Customer inquiries
Proof reading
Order taking
Typing up business letters for the president of the company
Distribution of mail and fax documentation
CheckingE-mails
Invoicing and billing
8/96-4/97 QUESTEMPS/CPI CAMARILLO, CA
On-Site Staffing Consultant
Interview, place, and term all qualified applicants
Register qualified applicants with agency
Place on assignments
Create andmaintain personnel files
Run criminal background checks as well as verify employment
Deal closely with managersand supervisors regarding status of temporary employees
Calculate bill rates
Verify completion of I-9 andW-4 documentation as well as work permits and employment authorization cards
Input all newemployees onto computer spreadsheet 6/91-8/96 UNICUTS VENTURA, CA
Head Receptionist
Bookkeeping and inventory of all products
Processpayroll
Responsible for productivity sheet for stylists
Phones and customer relations
Sales and products
Banking and nightly deposits
Cashier andmaintain cleanlinessof store
6/93-6/93 COMMUNITY PROPERTY MGMT CAMARILLO, CA
A/P, A/R Clerk
Receive checks and input onto computer
Endorsement of checks over to company and distribute to another department for deposit
File invoices andmake labels for envelopes
6/91-10/93 VENTURA DISTRIBUTION VENTURA, CA
Shipping and Receiving Clerk
HandledBills of Lading
Answering phones& customer service
Computerized invoicing and inventory control
Responsible for back orders, returns, cycle counts, and physical inventory
Responsible for shipment arrivals
References Available upon request
Contact this candidate