Trainer, mentor, motivator and leader.

Daniel D. Varela

**** ******* **** ********: 727-***-****

New Port Richey, FL. 34653 Home: 727-***-**** Email: *********@*****.*** Qualifications * GM, Director of Operations, Manager, Sales Representative, Trainer and Summary Team Leader with Success in Marketing & High Volume Sales, Experience in Budget Management of a Multimillion dollar operation Certification *Certification through several manufactures management training programs Languages *Bilingual English/Spanish; skilled translator Career Highlights * Achieved Platinum Level status within a 4 year period

* Increased sales by over 85% and generated revenue to over 1 Million in sales

* Developed innovative sales methods to target product to customer marketing

* Silver medallion award winner first 2 years (Top 10% sale in the country, FMC)

* Outstanding Achievement Award for highest customer satisfaction Education *B.S., Business Management and Organization; Middleham University 1989

* Graduated Cum Laude Honors, GPA 3.49

Computer Skills *MS Word - Excel - Power Point - Windows O/S - Reynolds/Reynolds - ADP - Dealertrack Career History

2015 – Aug 2015 Kia of Somersworth – Somersworth, New Hampshire General Manager / Fixed Operations Director

Ensure the profitability of the dealership by overseeing the various departments which include variable operations (sales & financing), fixed operations (service & parts), and the business office (accounting & administration). Duties of the general manager include, but certainly not limited to, planning, motivating and coordinating the dealership’s management through leadership and solid business practices. * Hiring all management positions, completing performance evaluations regularly and developing short and long-term goals for each department manager (includes administrative, sales, parts, and service departments).

* Explaining the policies and procedures of the dealership to all employees and following up with employees to ensure that these issues are understood and followed.

* Overseeing the monthly financial statement to ensure it is complete, accurate and submitted on time to the management/dealership owners.

* Creating a good working relationship with lending institutions and manufacturer personnel and maintaining these relationships.

* Coordinating regular meetings with the managers of each department to ensure their profitability and efficiency.

* Overseeing the hiring and training of all department managers.

* Maintaining an enthusiastic attitude to build positive employee attitudes and morale.

* Overseeing and maintaining compensation plans for all employees.

* Creating cost-effective advertising programs and merchandising strategies for the dealership.

* Focusing on any customer complaints that department managers are unable to rectify and taking the necessary steps to resolve these complaints. 2008 – 2015 Precision Kia – Wesley Chapel, Florida Fixed Operations Director

Organizational Implementation: Redesigned work flow structure to maximize productivities and efficiencies of the parts, service, body shop and detail departments. Oversee the following of policy and procedure. Ensured proper or additional personnel for positions were in place to ease the work flow improving client retention and profitability.

Staff training & coaching in job development: Mentoring staff to perform at their highest efficiencies and productivities possible, and build team work. Maintained low turnover permanent employment. Provide formal training, manufacturer training and problem resolution. Guide and assist resolving difficult and complex issues/situations.

Inventory Control: Maintain a consistent inventory of common parts. Create and coordinate a quarterly return of aged parts in compliance with factory guidelines. Perform semiannual inventory to better manage department and prevent loss.

Daily Management: Maintain daily management reports for service providing sales, hours per R.O. and effective labor rates. Perform similar daily sales and wholesale reports for parts department. Run daily DOC to better handle areas of weakness. 2006 – 2008 New Port Lincoln / Mercury – New Port Richey, Florida Director of Service Operations

Organizational Implementation: Redesigned work flow structure to maximize productivities and efficiencies. Oversee the following of policy and procedure. Ensured proper or additional personnel for positions were in place to ease the work flow improving client retention. Billing initiative: Created a financial flowchart utilized to induce sales growth and increase percentage of gross profit which was used on a regular basis. Created marketing for product and services. 2001 – 2006 Gateway Honda – Port Richey, Florida

Director of Operations / Manager

Organizational initiative to increase efficiency: Redesigned work flow and, implemented new policy and procedure for day to day business and administration procedures. Billing initiative: Created new billing material and tools for personnel to maximize sales potentials. Corrected inconsistencies in outdated billing to services rendered for maximum advantage of sales growth.

Development of supportive services: Established relationships with collaboratives within the manufacturer. Assisted clients in a decision making process with manufacturer financial assistance efforts.

Staff training & coaching in job development: Mentoring staff to perform their highest efficiencies and productivities possible, and build team work. Maintained low turnover permanent employment. Provide formal training, manufacturer training and problem resolution. Guide and assist resolving difficult and complex issues/situations.

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