Quality Manager
Resume:
Vesna Marjanovic
Chicago, ***** • *********@*******.*** • 773-***-****
Objective:
Accomplished Management Professional with broad experience in manufacturing and quality with particular experience in improving production efficiency, reduction of inventory and improvement of quality.
EMPLOYMENT HISTORY:
Georgia Nut Company
External manufacturer for major candy and confection companies.
Production Supervisor - June 2014
Responsibilities:
Supervise 40-60 associate across 9 lines with floor lead assistance. Successfully train, develop and organize individuals for further advancement into leadership roles. Plan, lead, organize, monitor and improve packaging and enrobing operations. Responsible for scheduling, planning, payroll and closing batch orders.
Accomplishments:
Work in process improvement projects; Maintain standards: GMP’s, HACCP, safety audits and quality levels.
Skills:
Strong leadership, able to prioritize, makes sound decisions quickly and maintains focus on the bottom line.
Sunstar Americas Inc.
SAI manufacturer of innovative dental care products marketed under the GUM and Butler brands.
Quality Assistant Manager (June 2004 – June 2014)
Assist Quality Assurance Manager to provide leadership for the Quality Assurance and Quality Control functions, including the positions of Quality Technician, Quality Inspectors, Lead Inspectors, Receiving Inspector and Quality Auditors on three shifts achievement.
Principle Duties:
* Assist to plan, lead, organize, monitor and improve departmental operations.
* Provide for the training and development of departmental employees to ensure that the appropriate skills are mastered and performance is optimized. Perform and document periodic performance reviews.
* Assist to develop quality plans for all incoming materials, finished goods, and in-process inspections. Schedule resources to execute the quality plans effectively, and without interruption to Operations.
* Ensure accuracy of time and attendance weekly reports to Payroll.
* Review inspection and testing results and initiate corrective actions. Ensure the appropriate disposition of all non-conforming materials.
* Assist to summarize quality information, and provide weekly and monthly Quality Reports to Operations, and to other functions as needed. Organize and conduct weekly and monthly meetings with Operations staff to share quality information and to initiate corrective actions.
* Assist to establish and maintain quality systems that meet FDA QSR and ISO 13485 standards. Audit quality management systems, both internal and external, to ensure compliance.
* Assist to establish and maintain environmental management system that meets ISO 14001 standard. Coordinates the EMS audits, to ensure compliance.
* Provide laboratory testing and reporting services in support of manufacturing and supplier process validations.
* Monitor and maintain the calibration program for all equipment utilized in measuring and testing within QA and manufacturing areas.
* Communicate quality issues to suppliers, provide assistance as required to resolve the issues, and assure that supplier corrective actions are effective.
* Provide complaint analysis and reporting services to global customers (SSSA, Sunstar, Inc.)
* Assist to Lead Operations’ efforts to continually improve process reliability and product quality. Provide training on quality techniques and product quality indicators to Operations personnel.
* Assist to Develop comparative tests, collect data, and issue reports as required in the evaluation of competitive products.
* Participate in new product design and process design FMEA. Ensure the development of standard test methods for new products that guarantee safety, efficacy, and reliability. Draft and approve protocols as needed for new product design and process validations
* Assist to Coordinate the SAI Internal Audit and Corrective and Preventive Action (CAPA) programs.
* Review, verify and approve product specifications.
Operations Supervisor (1994 – 2004)
Supervise departments of manufacturing (molding, bristling and packaging) up to fifty employees at a time. Oversee and conduct training, motivating employees to meet and exceed company expectation. Responsible for scheduling, planning, payroll and closing batch orders.
Lead Inspector (1988-1994)
Supervise six associates (3rd shift)
1. Conduct sampling inspection tasks in accordance with standard procedures to verify compliance with established specifications, utilizing standard AQL sampling techniques.
2. Perform analytical and statistical compliance testing as directed.
3. Identify and classify defects identified through inspection processes, report results to Operations supervision for corrective action and disposition of defective product.
4. Assure continuity of operation through communication with peers and Operations supervision.
5. Assist in preparation of reports as required; maintain inspection records in current status.
6. Perform required tasks within proscribed schedule parameters for assigned areas of responsibility.
7. Oversee activities of QA Inspectors to maintain acceptable performance levels. Conduct personnel training and perform administrative functions as required.
8. Evaluate and classify defects identified through inspection processes, recommend corrective action and disposition of defective product.
9. Support production operations and critical business situations, support overtime (including weekends).
10. ISO 13485 and FDA QSR standards and practice. Quality problem-solving and team facilitation skills.
11. Identify and classify defects identified through inspection processes, report results to Operations supervision for corrective action and disposition of defective product.
12. Assure continuity of operation through communication with peers and Operations supervision.
13. Assist in preparation of reports as required; maintain inspection records in current status.
14. Perform required tasks within proscribed schedule parameters for assigned areas of responsibility.
15. Oversee activities of QA Inspectors to maintain acceptable performance levels. Conduct personnel training and perform administrative functions as required.
16. Evaluate and classify defects identified through inspection processes, recommend corrective action and disposition of defective product.
17. Support production operations and critical business situations, support overtime (including weekends).
18. ISO 13485 and FDA QSR standards and practice. Quality problem-solving and team facilitation skills.
TECHNICAL TRAINING
O Quality Department Management
O Quality Performance Reporting
O Quality Improvement
O Supplier Qualification
O Control of Design and Development
O Corrective and Preventive Action Programs
O Calibration Program
O Inspection Management
O Preservation Product
ADDITIONAL TRAINING
• Quality Auditing 2006 – American Society for Quality
• Excel – 2007 – Truman College
• ISO 13485 Internal Quality Auditor – 2007 – University of Illinois
• Internal Auditor – 2013 - University of Illinois
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