Manager Data

DALE CADE **** Chateau Drive Rogers, Arkansas ****8 479-***-**** ********@*********.***

SUMMARY

A highly analytical and detail-oriented information technology leader and executive with progressive expertise in multi-platform integration/solutions, application development/integration/utilization new business solutions, cost reduction, customer service, client relations, project management, training, and strategic alignment/planning. Utilizes strong communications and interpersonal skills to ensure the delivery of project ahead of schedule by maximizing workforce efficiency. A highly innovative and forward-thinking top performer who positions a business as an industry front-runner.

EXPERIENCE

Walmart Stores, Inc - Bentonville, Arkansas

Director of IT, Global Financial Systems, 2013-2015

Led teams of six direct reports and extended team of 23 employees as well as 282 contractors. Oversaw strategy alignment with peers, converting strategy to projects, with responsibilities including technology design, software development, various degrees of testing, deployment, and operational acceptance. Used very wide range of platforms, including IBM Mainframe, Linux, HP and IBM UNIX platforms, Windows Servers and Windows XP/7, and data storage technologies, such as VSAM, IMS, DB2, Informix, and SQL Server. Utilized software technologies, including COBOL, Easytrieve, .Net, and Java. Developed methodologies, including Waterfall, Iterative, Scaled Agile, Kanban, and Scrum.

Directed large modernization projects. Involved three-year roadmap with budget of $42,800,000. Operated project under budget and ahead of schedule. Generated $32,000,000 in bottom-line income in year one. Project will require 88,000 technical changes to complete.

oCovered both core financial systems (accounts receivable, accounts payable, general ledger, audits and controls, executive reporting, and claims) and HR (third-party payroll, benefits, core HR, SumTotal, wage and hour, time clocks, and compensation.).

Upgraded SumTotal training system used for all U.S. associates, tripling throughput for training content and reducing support cost by 31%. Enabled project to include company’s first deployment of SQL Server running on Linux. Provided customer with current release of software and resolved three issues previously unsolved for three years.

Deployed EDI system in Chile and Guatemala, with two legacy portals retired as part of the project. Reduced invoice processing cost by 91% and vendor follow-up by 57%. Per invoice cost went from $9.80 to $1.75.

Exceeded imposed compliance date for international training by migrating to SuccessFactors cloud solution. Project spanned four months from conception to installation. Deployment was first extensive international use of HR data warehouse and involved use of data in Spanish, Chinese, Japanese, and Portuguese.

Dropped project contract approval time to 6 weeks vs. division average of 14 weeks by adopting managed outcome outsourcing model for HR and finance applications. Worked out upfront risk model allowing company to influence cost by convincing vendor to agree to fixed-rate risk based on code complexity and volume of changes, enabling team of technicians to directly align technical needs and cost.

Completed rollout of system to track retail allowances across Central and South America (Chile, Costa Rica, and Guatemala).

Walmart Stores, Inc - Bentonville, Arkansas

Senior Manager, Enterprise Information Management, 2012-2013

Led team responsible for researching, selecting, and deploying data governance vendor global IDs used to prepare UK Employee SAP migration and to find data patterns in customer profile systems as well as serving as part of discovery and execution of company’s data governance initiative. Completed initial research into data governance models and procedures. Handpicked entire team and vendor relationships.

Developed global IDs used to control data quality across all HR data platforms for HR Analytics team. Managed small team to design and implement complete, configurable, and easy-to-use platform, providing ability to analyze real-time data quality, track trends over time, and identify near real-time impact from data quality initiatives.

Created patterns used to simplify data migration to Cassandra and HANA.

Designed and led team responsible for sponsoring company’s first data management expo, entailing 24 booths and vendors including Microsoft, Greenplum, SAP, IBM, SAS, Infosys, UST, and Cognizant as well as keynote speech from Prasad Setty, VP of Google Analytics. Personally recruited keynote speaker and set up keynote speech (with 670 leaders from across company departments in attendance).

Walmart Stores, Inc - Bentonville, Arkansas

Senior Manager, Corporate Systems CRM, 2010-2012

Coordinated project management for IT solutions within company’s corporate systems. Led 12 project/program managers delivering projects for company’s U.S. corporate systems, with responsibilities including career development, building customer relationships, helping with strategic planning, aligning strategic plan to projects, engaging peers within company’s IT shop to ensure leader alignment, planning for and executing yearly spend for projects and maintenance, creating and reviewing various levels of reporting, supporting team during project execution, and addressing customer requests of technical nature.

Saved $5,500,000 in WebSphere upgrade costs by launching SalesForce as new portal vendor. Provided customer complete control of portal content, deployment schedule, upgrade path, and non-IT development platform through SalesForce solution.

Deployed Ariba upgrade in seven countries, with no customer impact, and consolidated all company charity processing to one third party. Increased employee enrollment by 18% and reduced customer cost by 11%.

Demonstrated divisional leadership by leading team that created and executed large IT restructure model for IT division, with model used as base for future planning and execution.

Designed, integrated, and deployed award-winning employee external portal for all U.S. employees, fully integrating new portal with existing internal portal. Allowed for retirement of two existing portals.

Walmart Stores, Inc - Bentonville, Arkansas

Senior Manager, Benefits Applications, 2007-2010

Delivered complete technical benefits solutions for all U.S. associates. Led team of developers using mainframe and open systems technologies to build first HR data warehouse and maintained all benefits applications. Provided daily operational support for all production issues, with responsibilities including people development, strategy for technology and customer goals, program management, customer relationship, and technology modernization.

Lowered annual enrollment operational support from 600 hours per year to 70 per year, increased associate participation to all-time high of 93% as well as improving retirement savings participation from 18% to 45% by delivering simplified annual enrollment for three years.

Retired and replaced end-of-life, legacy 401(k) system with current technology, eliminating support calls to development team and $427,000 of labor cost for customer.

Consolidated seven benefits providers into two while modernizing database technology.

Walmart Stores, Inc - Bentonville, Arkansas

Senior Manager, HR Data Warehouse, 2005-2008 (concurrent)

Delivered and supported complete Master Data Management technical solution for U.S. and International HR data. Led team of developers using mainframe and open systems technologies to build first HR data warehouse and maintained all benefits applications. Provided daily operational support for all production issues, with responsibilities including people development, strategy for technology and customer goals, program management, customer relationship, and technology modernization.

ROI of $52,875,000 in first year of deployment Walmart's 10TB US and international HR data warehouse. It is used on daily basis by over 104 applications in multiple countries. Provided support consisting of less than 20 tickets or customer questions per week.

Replaced manual queries for HR data with secure, auditable, and repeatable reporting tool which allowed for the elimination of one reporting team of 4 FTE's.

Walmart Stores, Inc - Bentonville, Arkansas

Senior Manager, Mainframe Infrastructure, 2000-2005

Leveraged several concurrent vendor relationships to set up hot disaster recovery site, with zero business interruption (Vendor partners included IBM, CA, BMC, and EMC.). Combined budget layout for vendors, valued at over $50,000,000 per year, including hardware, software purchases, hardware maintenance, and on-site service contracts. Added vendor competition to company’s mainframe storage business, allowing for reduction of disk prices to $.035 megabyte from $.20 megabyte over three years. Led team that saved $25,000,000 in capital by driving CPU reduction.

ADDITIONAL EXPERIENCE 1989 - 2000 - LEADER AND TECHNICAL AT WALMART

TECHNICAL SKILLS

Microsoft Office Suite, Java, .Net, SQL Server, Linux, DB2, Informix, IBM Software, Computer Associates Software, Mainframe COBOL/JCL, Microsoft Server, RCA Security Software, SalesForce, SAP, SuccessFactors, SumTotal, Infor HR Solutions, Agile Scrum, Kanban, Vendor Partnerships with Infosys, UST and Cognizant, Master Data Management, Data ETL, Extra Large-scale Systems, Complex Multi-site Disaster Recovery, Contract Negotiation, P&L Responsibility, Large Capital and Operating Expense Budgets, Teradata, Database Administration, and Data Administration

EDUCATION

HENDERSON STATE UNIVERSITY, Arkadelphia, Arkansas

B.A., Computer and Information Sciences, 1989

Magna Cum Laude

DALE CADE 2615 Chateau Drive Rogers, Arkansas 72758 479-***-**** ********@*********.***

CORE COMPETENCIES

Focus on ROI

Led infrastructure-documented ROI of $48,000,000 and application development-documented ROI of $107,000,000.

Evaluated and prioritized ROI as key factor of work.

Contract Negotiation and Execution

Served as technical lead for Walmart's Mainframe Infrastructure team, with contract negotiation and execution responsibilities.

Contracts included:

o$40,000,000 contract to build new data center in Missouri and move existing data center from Tulsa, Oklahoma (40% lower cost than any other data center for size and used as model by Homeland Security).

o$4,800,000 contract to replace all EMC storage devices with IBM storage devices (price per meg dropped to $.11 from $.20).

o$3,200,000 contract to replace all IBM storage devices with Hitachi devices (price per meg dropped to $.035 from $.11)

o$2,200,000 contract to replace all automated tape libraries with virtual tape libraries. Freed up 3,000 square feet of raised floor and reduced tape mount times from 30 seconds to 6 seconds.

o$18,000,000 time and materials outsourcing contract to compress key HR projects (60%/40% onshore-offshore mix).

o$11,000,000 three-year IBM hardware maintenance agreement.

o$42,800,000 contract for HR and finance modernization (three-year contract). Improved cost per change 40% in second year and 21% in third year, averaging 15% to 30% lower than peers.

Created pricing model that combined technical need with risk of change. Lowered vendor cost by assuming some risk and changing internal processes to lower administration costs.

Prepared for negotiation cost and services by studying historical trends, with expectations that costs will go down, and using Gartner for external baseline, utilizing vendor management office to benchmark costs within company, creating upfront risk/technical models to influence cost, verifying by peer review, investigating areas where vendors possessed risk reserve, and helping vendors with mitigation.

Enabled contracts to possess five-year P&L impact; completed and attached during approval process.

Recognized for negotiating approach when company documented and shared methods as best practice in application development space within Walmart.

People Development

Recognized as first infrastructure manager with ability to lead combined storage, automation, and MVS team.

Led one team from engagement score of 25% to 63%.

Managed very complicated people and structure realignment on time with no issues and improved associate engagement 11%.

Personally mentored 251 associates.

Met monthly and reviewed feedback, detailing employee ratings and how employees’ work aligned to next promotion. Received consistent positive feedback on details and context for written evaluations.

Provided feedback in real time and in context.

Achieved 100% personal engagement score for direct reports, earning recognition as 1 of 12 (out of 153) managers to achieve accolade. Enabled entire area to earn score of 87%, 13% higher than division average.

Used StrengthsFinder 2.0 as basis for helping associates achieve full potential.

Strategic Planning and Execution

Collaborated with peers, architects, and product managers to create three-year roadmap to convert all HR and finance systems to five-digit store number, entailing 10,000 applications across all areas of HR and Finance. Enabled 16 work streams to work in parallel using Agile methodology at peak.

Created global strategy for HR Data Warehouse. Built team to build and deploy all applications since 2006 U.S. data store.

Supported corporate customers working to create full-function external associate portal. Adapted from 240,000 associates to 1,400,000 in one year, creating, building, and deploying security and content interface.

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