Human Resources Manager
Resume:
Marie D. Isaac
Email: *************@*****.***
EDUCATION:
Florida Atlantic University Boca Raton, FL 08/13 – 10/13
Certification in Human Resources Management / HR Compensations and Benefits
Certification in Hospitality Management / Events Coordinator
PALM BEACH COMMUNITY COLLEGE Lake Worth, FL 08/02-12/04 GPA 3.7
Associates Degree in Business Administration Management
MIAMI DADE COMMUNITY COLLEGE Miami, FL 08/00 – 06/02 GPA 3.8
Associates Degree in Travel and Tourism
PROFESSIONAL EXPERIENCE:
Isle Casino Racing Pompano Park Pompano Beach, FL 12/14 - Present
Human Resources Coordinator
•Assist with the completion of all other Human Resources duties as assigned
•Prescreening Candidates for interview, helping with new hire Orientation
Process employee verification Letter
Assisting Team member with day to day question and concerns.
•Assist in administering payroll, Benefits, Orientation.
Consult with management on issues pertaining to policy execution and team member conduct to ensure the safeguarding and fulfillment of company values, beliefs, and mission according to objectives.
•Track approved medical and personnel leaves
•Present plan information to new hires
•Manage open enrollment and benefit files
•Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence
•Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures
•Show a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations
Submit Credit Check, Criminal Background Check, Drug Screen
Hilton Hotel Boca Raton, FL 1/08 –12/14
Office Manager / HR Assistant
Taking Reservations
Assisting HR with Orientation and Translating for Team member
Typing, routing and mailing contracts to client
Planning and arranging events and meetings for the department managers and hotel executives
Ensure rooms availability for groups reservations
Working on Corporate and Social Sales kit
Mailing out guest appreciation thank you Letters
Assisting in special projects assign by the executive officers and HR department.
Providing administrative support to the company executive including HR in a variety of capacity-ies not limited to telephone coverage, copier projects, mail handling, supplies control, processing of letters/correspondence, report generation, invoice/expense reporting, database management and assisting with completion of specially assigned projects.
Sea escapes Cruise Line Fort Lauderdale, FL 1/05 – 01/08
Assist with HR and VIP Department
Created, mailed, and sold brochures, magazines, tickets and passes
Updated database entry
Organized, planned, coordinated and participated in trade shows
Provided contracts for new accounts
Planned and coordinated special events
Extended Stay America Deerfield Bch, FL 08/03- 01/05
Front Desk Coordinator
Provided support as needed in the form of analysis and support to the manager
Processed internal charges for phone, fax, and copy for client billing purposes
Prepared and posted monthly journal entries
Assisted the Controller in budgeting, auditing, account receivable, account payable, and monthly financial closings
Prepared financial statements for the branch manager
Tudor Hotel & Suites Miami, FL 07/99 - 1/01
Night Auditor
Assistant meeting planner for conferences within hotel
Room Division
Supervising employee and housekeeping department
PBX Operator
Guess Services
PRO PLAYER STADIUM Miami, FL 8/98- 1/00
Supervisor of Parking and Cashier
Supervised 8 cashiers and 8 parking attendants
Processed all cash received from the cashiers for management
Scheduling of employees
Inventory of parking tickets to ensure all tickets were accounted for
TECHNICAL SKILLS:
Microsoft Access, Excel, Word, MSI, Amadeus, Sabre, Apollo, World span, Infimum, HR System.
LANGUAGE SKILLS:
Fluent in French, Creole, and conversational in Spanish
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