Manager Office
Resume:
Gina M. Roth
********@*******.***
SUMMARY
High energy, results-oriented individual seeking an opportunity to provide leadership and support to like-minded executive or team.
Advocate for process improvement; solutions-driven and possesses strong communication skills.
2015 Mt. Diablo Unified School District
Substitute Teacher
Provide emergency support to school district, grades K-12.
2001 – 2014 Williams Lea Inc.
National Account Director
Responsible for the performance of one national legal account (9 cities within the US).
Work strategically with client administrators to ensure SLA delivery and consistency of services
Streamline operations throughout account, resulting in Best Practices implementation and successful account renewal
Introduce and develop single-site project for Records clean-up; catapulted the operation into a national platform for successful service delivery
Grew account services lines to include Records Management, Document Processing
Work with site managers to develop individual personal and professional plans for themselves and each team member
Sr. Account Director
Responsible for the overall management of the San Francisco Regional Office and accountable for the performance of 40+ client account sites throughout Pacific Northwest, Arizona and Denver.
Achieve client strategic plans through efficiencies of service
Consistently deliver across SLAs, ensuring client satisfaction through audits, Operational Excellence Program (OpX), Client Perception Tracking
Expand client service lines to include Records Management, Digital Media Center, Document Processing
Management of several install projects including national rollout of equipment, service, labor
Manage budget; achieving bonus plans for employees
Develop and administer Corporate Social Responsibility Program for Region, including both client and employee events in eight cities throughout Pacific Northwest, Arizona and Denver
Foster teaming environment in local market for Sr. Managers and Directors – create workplace cohesion
1989 – 2000 Bingham McCutchen (Formerly McCutchen Doyle Brown & Enersen)
Administrative Support Coordinator
Administration: Overall supervision of department staff; manage workflow, provide counseling, conduct reviews and process progressive discipline. Coordination of employee benefits, including disability and family leave, attendance reporting, payroll adjustments, employment and termination paperwork. Implement office-specific orientation for all new employees. Increase productivity and provide measurable financial benefit to firm with procurement of outsourced general services company. Monitor and manage $500k annual budget.
Gina M. Roth, Page 2
Facilities: Manage two-floor office in 45-story downtown high-rise. Consistently reduce overhead through annual negotiation of value-add service contracts of equipment, maintenance, supplies, etc. while increasing quality of office environment and safety. Responsible for all communication and services with BMO including Security, Engineering, Janitorial and Parking. Successfully coordinated two office location moves and several office expansions with minimal disruption to daily operations. Manage $1M build-out and remodel from design, RFP and selection, through project completion. Supervise quality control and worked with architect, contractors and building management to achieve goals with the lowest impact to the work environment.
Special Events: Plan, coordinate and oversee all office events. Design and implement events with an accent on quality, functionality, fun and efficiency for annual Holiday Party, Summer Picnic, quarterly cocktail parties, staff appreciation week, Partner Retreats, and annual associate development function. Procure on- and off-site catering and event vendors. Coordinate business development cocktail parties and marketing seminars, with special emphasis on media exposure.
Recruiting: Coordination of all attorney recruiting for Los Angeles office. Develop and implement annual action plan: office hiring needs, campus selection and budget. Manage and coordinate interview and travel scheduling for an average of 150 candidates annually. Institute and facilitate multiple off-site social and team-building Summer Program events. Monitor and assess workflow of summer associates throughout program. Determine and manage $100k annual budget for attorney recruiting.
Education
1994 – 1997 University of Phoenix
B.S. Business Administration
Personal
2008 – Present Frank Wolf Memorial Scholarship Fund
Secretary/Treasurer/Golf Tournament Director
Create 501c3 non-profit scholarship organization
Chair annual golf tournament, including all sponsor activities, on-course environment, after golf awards, etc.
Grow tournament from 60 golfers to 145 golfers
Endowment Fall 2010, following three years of activity
2010 – Present Poison Apple Productions
Secretary/Production Manager
Board of Directors – 2014 (current)
Production Manager for summer 2014 show, Peter Pan Jr. Coordinate all production heads for 36-cast + 30 crew children’s theater show in Walnut Creek
Stage Manager Spring 2015, Guys & Dolls, Jr. Coordinate cast performance, assisting producer and director, for 30 cast + crew children’s theater show in Walnut Creek.
Production Manager summer 2015 show, The Little Mermaid, Jr. Coordinate all production heads for 50 cast + crew children’s theater show in Walnut Creek
In Process: California Real Estate license.
Studied Italian I (Spring 2015)
Two children: Alexandra and Nicholas
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