Adminstrative Assistant

Katesean Brown-Buckner

***** *. ******* ****** ***. 3, Chicago Illinois 60628

312-***-**** ************@*****.***

Summary of Qualifications

Successful in building customer relationships, vendor management, and being a team player.

Managed phones, File confidential documentation, faxed administration documents, and mailed to the proper locations.

Handled payments through vendors and bank account facilitation.

Well seasoned in calendar management, coordination of events, reception administration, and computer skills.

Excellent time management, works well under pressure, and successful in meeting rigorous deadlines.

Acknowledged for being resourceful, adaptable, and self-directed using innovative troubleshooting and problem-solving skills.

Employment

Driver Pleasant Ride Transportation April 2015- July 2015 Midlothian, IL

Serviced clients to/from Rehabilitation Programs, Dialysis Treatment, Physical Therapy, Hospital, and Doctor’s appointments.

Provided as much support to customer as possible and ensure safety and comfort of all passengers on board.

Assisted wheelchair clients in and out of the vehicle and follow proper procedures when transporting passengers to their destination.

Exhibited safe and defensive driving skills, complying with all traffic guidelines.

Maintained open communication with dispatch staff, trip punctuality, details, incidents/accidents, customer service experience.

Provided as much support to customer as possible and ensure safety and comfort of all passengers on board.

Planned destination routes; evaluate alternatives for unexpected detours or emergencies to ensure clients are on time.

Document Specialist/Administrative Assistant IKON Nov 2005 - Nov 2010 Chicago, IL

Achieved customer satisfaction by consistently prepping, scanning, inspecting, compiling, and assembling projects accurately while maintaining PS+ standards. Meet deadlines by working in a high pressure environment at a fast pace and accurate rate.

Maintained optimal machine performance maintenance and communicate problems effectively and promptly to manager. Assist with daily invoicing, spreadsheet tracking and reporting management. Work with programs like Microsoft Outlook, Word, Excel, and FIPS.

Strong customer service, client and vendor management, and perform error free jobs per customer specifications. Management of phones, filing confidential documentation, faxing administration, and mailing to the proper locations.

Business Manager William Penn Elementary School Oct 2001 – Oct 2003 Chicago, IL

Energetic school office management professional well-versed in business management, finance and sales. Handle payments through vendors and bank account facilitation.

In charge of school internal accounts, personnel operations, payroll and bookkeeping. Conduct fundraisers for the teachers and the students to raise money for field trips and activities.

Emphasized process improvement to increase profits and customer satisfaction. Maintain schedules and appointments of supervisors. Organize and perform sales, budgeting, and staffing.

Education

Rust College

Bachelors of Arts in Sociology; concentration in Elementary Education Graduated: April 2001

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