Training Manager
Resume:
Lindanne Gabiola
Goodyear, AZ 85395
E-mail: *********@*****.***
EDUCATION
Boise State University, Boise, Idaho
Bachelor of Science Degree in General Business and Human Resource Management, GPA 3.5, May 2006
Chandler-Gilbert Community College, Chandler, Arizona
Associate Degree in General Education, GPA 3.9, May 2003
Associate Degree in Transfer Partnership - Business, GPA 3.9, December 2003
ADDITIONAL TRAINING
Worker’s Compensation Training – Department of Labor, Seattle, WA – 24 hrs
Human Performance Fundamentals Certificate (32 hours), University of Idaho
Subcontract Coordinator/Technical Representative Training, Bechtel National, Inc.
Earned Value Management System (EVMS) Overview, Bechtel National, Inc.
EVMS Subcontract Planning and Control, Bechtel National, Inc.
Six Sigma Basic On-LineTraining, Bechtel National, Inc.
Employee Concerns Investigator Training (HIRD/Conduct/General Investigations), Department of Energy
Contracting Officer Representative Certificate, Department of the Interior, Bureau of Land Management
Proctor Certification through the NCCER – April 2012
Proficient in Microsoft - Word, Excel, PowerPoint, Access, Outlook, and Visio, plus other software that was Bechtel specific including the Learning Management System (LMS), Bechtel Procurement System (BPS), Bechtel Opportunities Program (BOPS) and System Application Products (SAP).
PROFESSIONAL EXPERIENCE
June 2014 to March 2015 – VETERAN AFFAIRS (VA) – HUMAN RESOURCES, BOISE, ID – Retired on 03/18/2015
HUMAN RESOURCES SPECIALIST
HR Specialist for the Benefits Section. Worker's Compensation Program (WCP) Manager, prepares status reports for the HRO and director on the WCP, develops new or proposed policies, procedures and guidelines and/or makes recommendations for changes. Provides managers and employees with information relating to filing WCP claims. Reviews workers' compensation cases and performs fact finding as needed. Works closely with claims examiners in the Office of Worker's Compensation, Department of Labor.
Subject Matter Expert on benefit program entitlements/options and on the interpretation of the policies, procedures and guidelines governing the program.
Facilitated the programs of the Family Medical Leave Act, Advanced Sick and Annual Leave Program, the Voluntary Leave Transfer Program and the Restored Leave Program by reviewing documents, provided advice to employees and supervisors and developed approval documents for the Human Resource Manager and Medical Director. Monitored, tracked, and provided all notifications relating to all leave programs. When necessary, analyzed leave usage and determined patterns in the usage as it relates to the leave programs. In addition, advised employees, supervisors, managers on the sick leave, annual leave, leave without pay and absence without pay programs and guidelines.
Provided orientation and benefits to new and returning employees to the VA. Followed-up with questions, review of documents and submission of documents.
Member of the Accident Review Board, which includes the HR Manager, Chief of Staff, Safety Manager and various other employees of the VA. Provided monthly reports as to the status of Worker's Compensation Claims, this included new claims, pending claims, award claims and medical claims.
February 2012 to October 2013 – CB&I (Formerly SHAW GROUP, INC.) POWER – PLANT SERVICES, GOODYEAR, AZ
SENIOR TRAINING COORDINATOR
The Skills Assessment and Qualification Coordinator for the Plant Services Division. Provides assistance to specific sites in relation to certification of employees to National Center for Construction Education & Research (NCCER) accreditation and program guidelines. Currently a certified Proctor with the NCCER. Developed the procedure for the Qualification of craft employees using the NCCER guidelines. On the committee with Estrella Mountain Community College (EMCC) and various high schools concerning workforce development needs. Coordinates the Externship Program with EMCC and the Palo Verde work site. Liaison with the Facilities department for the coordination of the Shaw Goodyear Office providing guidance and recommendations to the Facility Manager on an as-needed basis.
February 2011 to January 2012 – CDI for the URS NUCLEAR CENTER, AEA, FORT MILL, SC
SENIOR TRAINING SPECIALIST
Provided stand-up training at the URS Nuclear Center, developed training presentations, training plans and monitored training for over 450 employees, in Fort Mill, SC and Princeton, New Jersey. Administrator for the current access training database and a member of the transition team to ComplianceWire. Updated information as needed in the database which included the creation of training profiles for new employees and the maintenance and changes of existing employees. Met with senior management on training issues, corrective action responses, and overdue training as needed. Analyzed and provided reports to managers and supervisors concerning training needs. Reviewed procedures that affect training and provided recommendations for changes. Developed training materials – presentations and handouts. Assisted other subject matter experts in the coordination of specific class offerings from development of the material to the logistics of the classroom. Communicated with senior managers and middle managers on a daily basis. Provided assistance to all employees in relation to training questions, the ability to access procedures and policies and the center’s requirements for all employees. Used Project, Nuclear Regulatory Commission and INPO procedures and policies for integration in training presentations. This was a contract position.
May 2006 to February 2011 - BECHTEL NATIONAL, INC., WASTE TREATMENT PLANT (WTP) PROJECT, RICHLAND, WA
SENIOR NUCLEAR OPERATIONS TRAINING SPECIALIST
Training Coordinator for WTP Operations staff members; delegated authority by management to assign and track personnel training requirements and monitor qualifications and certifications as required by policy and procedures in the LMS - both within the project and in compliance with DOE standards. Updated managers on queries and reports from the LMS database to ensure employee training and qualifications were maintained current. Responsible for analyzing, developing, and implementing training material for the Hanford General Employee Training (HGET), Project Orientation, and Core Training Requirements. Assisted in the development of training materials and the delivery of material including specific training for all project Training Coordinators. Organized training through private institutions for the WTP Project which included coordination with managers and employees. Assisted in the maintenance of training files and documentation. Trained new employees on the use of the Learning Management System (LMS) and how to enroll and track personnel required training.
Reviewed and participated in generating and maintaining administrative procedures for the training organization; particularly with regard to regulatory requirements, e.g. WTP Quality Assurance Manual, Department of Energy (DOE), and the Nuclear Regulatory Commission (NRC). Specifically, DOE 10 CFR 830, DOE O 5480.20A, DOE O 414.1, DOE Handbook 1074-95, and NRC Regulatory Guide 1.8 and NRC §50.120.
Responsible for all Human Resources duties for Training and Procedures organization and acts as interface with Project Human Resources. This assignment included the generating and updating of position requisitions, review of all resumes, coordination of interviews, new hire orientation, and administration and maintenance of the employee database. Actively recruited applicants for vacant positions, worked with the Navy Nuclear Base in WA to promote the hire of Navy Nuclear personnel. Designed and developed spreadsheets to monitor, internal transfers, and exits, internal and external employee professional development and any information related to support services for the employee.
Responsible for the lower-tier management assessments of the Training and Procedures organization. This responsibility included research, documentation of any discrepancies and recommendations to management.
HUMAN RESOURCES SPECIALIST
Staffing/Recruitment
Responsible for staffing, coordinated with respective managers in the development of position descriptions and review of posting requisitions. Advised managers on the appropriate type of posting, required posting dates, and requirements in accordance with Bechtel Policy and Procedures. Responsible for screening all resumes/applications for external and internal candidates, scheduling, and coordinating interviews, and pre-interview paperwork for all applicants. Provided guidance to the hiring manager prior to job offers, negotiated start dates, and coordinated the post interview paperwork for the selected applicant.
Operations
Processed all new employees to the project, which included conducting new hire benefits orientation and the distribution of company materials. Prepared all on-boarding documentation, including I-9 verifications. Answered questions in regards to benefits and using the Bechtel automated system to enroll. Handled and resolved employee issues related to specific benefits and records. Verified education and employment of all new hires, rehires and transfers according to Bechtel Policies and Procedures and coordinated any discrepancies with Employee Relations. Point of Contact for the Annual Reviews (AR) for the project; which involved answering questions, monitoring, developing, and compiling metrics for the monthly AR Report to WTP Senior and Line managers. Provided data input into Bechtel’s Personnel Management System (SAP) as needed. Responded to and answered questions from the WTP-HR Help Desk on a wide variety of HR related issues. Created and tracked Personnel Action Notices (PANs) for all transfers/terminations, and processed final termination paperwork. Conducted exit interviews for all employees exiting the project, this included explaining benefits and retirement options. Maintained personnel confidentially throughout each task.
Administrator for the BSII and WTP Mentoring Program and the newly created Job Rotation Program, this included providing matrixes, answering questions from management and employees and coordinating activities related to the programs. Wrote, compiled, edited and finalized the policy/procedure for the Job Rotation Program including coordination with Senior Management; designed and coordinated the Job Rotation web site.
Managed the Summer Intern Program including providing matrixes and related information to both the local and corporate offices. Point of Contact for questions relating to the program and subsequent employment with Bechtel. Coordinated all activities.
Position required extensive interface with managers at all levels, the general public, and government agencies. A thorough knowledge and understanding of WTP HR policies, Bechtel Corporate policies and the coordination of the Glendale Service Center was required.
HUMAN RESOURCES COLLEGE INTERN (MAY 2005-AUGUST 2005)
Participated in ER interviews conducted to obtain information on several ongoing investigations at the Project. Researched and compiled matrixes for corporate attorneys for possible litigation on specific ER cases. Compiled and composed the Affirmation Action Plan for 2004 and 2005, using statistical information and guidance from corporate personnel. Assisted in the compilation list and update of WTP HR Bulletin Boards using federal and state guidelines for the Project.
Worked as a team member on the New Employee Orientation Process, designed and developed an Exit Questionnaire and spreadsheet for use in management reports. Developed flow charts for the Exit Questionnaire Process and the Employee Concern Program (ECP) Exit Checklist Process.
Developed questions and interviewed four managers and four recruiters for the DOE required HR Annual Management Assessment Report.
August 2001 to May 2006 – FULL TIME STUDENT – BOISE STATE UNIVERSITY, BOISE, ID, - UNIVERSITY OF NEVADA-LAS VEGAS, LAS VEGAS, NV – CHANDLER-GILBERT COMMUNITY COLLEGE, CHANDLER, AZ
June 6, 2004 to March 1, 2005 – SINGLE FAMILY HOUSING SPECIALIST TRAINEE – DEPARTMENT OF AGRICULTURE, RURAL DEVELOPMENT, 1441 FILMORE, SUITE C, TWIN FALLS, ID 83301
While in college, worked as a Trainee in the Single Family Housing Unit, qualifying and securing loans for clients in the Low Income to Very Low Income category. The position required extensive use of Department of Agriculture and local policies and procedures and those of the Central Processing Center. I shadowed existing Specialists by conducting inspections on new housing units and those being considered by clients. The position entailed conducting joint interviews with prospective clients and members of the loan community.
June 2000 to December 2003 – REAL ESTATE AGENT (Part-Time) DAN SCHWARTZ REALTY INC., 201 E. CAMELBACK RD., PHOENIX, AZ 85012 (Part-Time) and COLDWELL BANKER PINNACLE PEAK REALTY – 28260 N. TATUM BLVD, STE. A-4, CAVE CREEK, AZ 85331
Worked as a licensed realtor with the State of Arizona, while attending college.
September 1999 to March 2000 – EXECUTIVE ASSISTANT – EQUAL EMPLOYMENT OPPORTUNITY COMMISSION, REGIONAL ATTORNEY’S OFFICE, 3300 CENTRAL AVENUE, SUITE 690, PHOENIX, AZ 85012
Managed administrative office activities for the Regional Attorney (RA). Assembled and drafted the departmental quarterly report for the General Counsel’s Office in Washington D.C. Quantified and qualified case data for cause review, litigation - ADA, ADEA, ADR, or Title VII. Maintained the database for all departmental work reviewed and completed by the legal staff. Created and finalized cause review correspondence and litigation recommendations for the RA and other staff attorneys as needed..
January 1998 to September 1999 – STAFFING MANAGEMENT ASSISTANT – DEPARTMENT OF INTERIOR, BUREAU OF LAND MANAGEMENT (BLM), 222 W. 7TH AVENUE #13, ANCHORAGE, AK 99513
Managed the School Business Partnership (SBP) Program for the Anchorage BLM offices. The program provided employment opportunities for high school juniors and seniors, and assisted professionals in the State Directorate. Worked in conjunction with management staff in the preparation of position descriptions and position postings. Conducted orientation for new students to the program, assured that students were adequately trained for the position they were filling, assessed student productivity, and assisted the supervisor with annual reviews of the students.
Contracting Officer’s Representative (COR) for SBP technical issues, which included reconciling and processing quarterly invoices from the school district and ensuring that project obligations were met. Led the in-house evaluation of the program and implemented any recommendations as needed. Provided data and prepared the SBP Fiscal Year-End Report for the State Director. As an alternate member of the SBP Board of Directors, I attended regular monthly meetings and represented the State Office. Conducted informational meetings/training for BLM staff members and school district personnel on the status of the program.
References available upon request.
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