Renda W. Cruz
Mesquite, Texas 75180
Cell #: 469-***-**** Email: *********@*****.***
Professional Summary: Seeking a long term position in a office environment that will allow me to develop and exhaust all my professional skills
Skills: E-clinicals Works; Microsoft Word; Microsoft Office: Excel; Typing 45 wpm/10-key; Insurance Verification; Demographic Entry; Electronic Medical Records; Denials; Medicare and Medicaid Reimbursement; Pre Authorization
Employment History:
Southern Diesel Repair Dallas, TX
Receptionist/Dispatcher (8/14-present)
Answer and direct incoming calls
Responsible for collecting payment on current and outstanding invoices
Dispatching 24 hour road service calls to proper personnel regarding job
Filing, faxing and ordering office supplies as needed
Infusion Reimbursement Specialist
Administrative Assistant/Collections (4/13 – 4/14)
Preform insurance follow-up, refiling insurance and entering patient demographics
Review claims that have been adjudicated by documentation and/or medical records
Extracts information regarding patient treatment from medical records to compose individualized appeal letters. Ensure that appropriate collection practice and procedure are followed in order to maintain collection ratio.
Provide accurate information, so the billing team can resubmit corrected claims.
Update front end staff when there are insurance changes and the billing team so accounts can be update.
Option Care, Dallas TX
Nurse Scheduler (7/12 – 4/13)
Prepared weekly nursing schedules according to patient location
Scheduled and assigned nursing staff for daily assignments
Responsible for entering all nursing visits in IEmpysis
Prioritized daily nursing visits, also scheduled 125 IVIG patients monthly
Acted as a liaison between the nursing staff and patients and pharmacy
Critical Care Systems, Dallas TX
Receptionist/Administrative Assistant (2/03 – 6/12)
Answer and direct incoming calls to proper personnel
Prepare itinerary for staff for morning meetings, per office manager/ on daily basis
Collated invoices and purchase orders to corporate office on a timely basis
Responsible for receiving and entering all nursing time sheets
Coordinated and maintained patient charts for pharmacy staff
*References available upon request*