Customer Service Administrative Assistant
Resume:
Marcia Reese
Holland Patent, NY 13354
******.********@*****.***
OBJECTIVE
I am looking for a position in the health care/education field where I can utilize my job experience, skills and knowledge to further my career and help provide for my family.
SKILLS
Strong interpersonal skills.
Good written and verbal skills.
Excellent understanding skills for interpreting the needs of the mentally and physically handicapped
Can communicate with patients and/or consumers requiring sign language
EXPERIENCE
2013-April 2015 Upstate Cerebral Palsy
School Aide Room 6- Jim Reese
Assisting students in there day to day activites of school lesson plans as well as the special resourse class
Oversee community outings with the students making sure there well behaved
2011-December 2012 St. Elizabeth’s Medical Center
Nurse Technician/Administrative Assistant
Preformed receptionist duties in the medical office and Human Resources such as, filing medical records, checked patients in, and answered phone for College of Nursing.
Assisting the RNs with needed patient care
Assisting the Charge Nurse with needed errands(going to lab for pickups and test drop offs)
Collecting patient vitals every 4 hrs & reporting info back to patients RN
Charting vital info, post op vitals, input & output info
Transport patients to needed tests in a safe & professional matter
I am always willing to do what is asked of me weather it be floating to other units or sitting with patients that have 1:1 doctor orders
I have to take necessary safety precautions when interacting with patients with communicable diseases
2006-2010 Oneida Lewis ARC
Day Habalitation Specialist
Provided training and assistance to mentally handicapped and autistic individuals to help develop skills that promote independence
Developed habilitation plans to enhance behaviors in individuals to allow them to function with as much self confidence as possible
Monitored consumers to prevent recurring bad habits from interfering with their progress
Transported consumers to various community activities
Assisted individuals in necessary day to day living situations including preparing meals and using bathroom facilities
Maintained daily, weekly, and monthly habilitation logs for all consumers under my care.
1999–2003 Savon Convienence Stores
Senior Cashier
Provided excellent customer service to patrons of the store
Trained new employees in the day to day operations of the store and operation of point of sales terminals
Handled large sums of money accurately with a high level of accountability
Assisted in food preparation in the deli
EDUCATION AND CERTIFICATIONS
Carthage Central School
High School Graduate 1992
Insurance License
New York State licensed in Life, Accident and Health Insurance
REFRENCES
Available upon request
Contact this candidate