Customer Service Microsoft Office

Jessica Ann Shurley ********@******.***

*** ******** ***** ********** ** 19401 610-***-****

OBJECTIVE: To be able to obtain and show my organizational and fast paced skills. Achieve my goals and aspirations of furthering my management techniques. Work with others and learn the daily operations of a business setting.

EDUCATION: Temple University, Fox School of Business, Philadelphia, PA

Bachelor of Business Administration, Graduation: May 2012

Major: Human Resource Management

EXPERIENCE: Fargo Assembly of PA, Inc, August 2014- Present

Customer Service

Based in a corporate environment

Data Entry for Customers

Processing and Acknowledging Purchase Orders

Answer all customer calls

Deal with production and shipping department

NAFTA

ManorCare, King of Prussia, PA March 2014- July 2014

HR Assistant/ Payroll

Payroll for 200 employees/ Septa/ Ordering

New Hires/ Pre-employment/ In-services

Benefits/ Recruitment/ Terminations

Transfers/ Unemployment/ Performance Evaluations

Change of Status/ Pay Rate/ Job Code

Attendance/ Meetings/ Run Daily Reports

Reliant Senior Care, West Chester, PA October 2013-March 2014

Human Resources Manager/ Payroll

Payroll for 250 employees/ Septa/ Ordering

Benefits/Deductions/Union/Unemployment Compensation

New Hires/ Pre-Employment/ Terminations/ Transfers

Vendor Checks/Accounts Payable/ Orientation

Change of Status/ Pay Rate/ Job Code

Attendance/ Meetings/ Run Daily Reports

Dicks Sporting Goods, Montgomeryville PA February 2013-October 2013

Human Resources

Payroll for 50 Employees

Answer Phones/ Ship Items to Customers

Shrink/Front Door Log/Store Use Log

Help All Employees With Benefits/Training/In- services

Giant Food Stores, Hatfield and Limerick, PA April 2009-October 2013

Assistant Bakery Manager, Bakery Associate

Prepare Daily Tasks of Customer Needs

Answer Phones/ Take Orders for Customers’ Needs

Place Orders/Take Care of Load

Took Leading Roles in Helping Employees/ Managed Employees

SKILLS:

Advanced in Microsoft Office (Word, Excel, PowerPoint)/ Proficient in WebEx

Advanced Typing Skills

Advanced in Peoplesoft, ADP, Kronos, and Oracle Systems

Advanced in Data Entry

Unix/ Linix

Contact this candidate