Customer Service Medical
Resume:
Shiyolanda Griffin, BS, RDMS
**** *****, *******, *****, *****
*********@*****.***
Objective
A highly motivated and talented Registered Diagnostic Medical Sonographer with the knowledge and proficiency to perform diagnostic medical exams within the daily operations of a Sonography department. Results driven in pursuit of higher standards of patient care and outcome.
Professional Skills
Associates of Science Degree and Certification in Ultrasound Technology
Registered Diagnostic Medical Sonographer (Abdomen)
Diagnostic Medical Sonographer (OB/GYN –Candidate)
Experienced with GE logic 9, Phillips, and ATL ultrasound machines
Performed over seven hundred abdominal, pelvic, and obstetric examinations
Ability to handle frequent interruptions and adapt to changes in workload and work schedule
Major strengths are dependability, flexibility and exceptional team building
Strong Communication Skills and Customer Service Skills
Ability to work independently and handle stress appropriately
Clinical Experience
April 2015 – Present One Step Diagnostic Houston, Texas
Ultrasound Technologist
Responsibilities:
Performed a variety of ultrasound examinations
Experience with GE logic 9, and Phillips, Hitschi, MindRay
Ensure the highest level of patient care possible
Familiar with multiple standard protocols
Inspects and maintain equipment, and supplies, keep area stocked
Verify appropriate procedure to be performed by checking physician’s order
Ability to adjust equipment parameters to obtain high quality results
Assist patients as needed throughout clinic
Performs ultrasound diagnostic procedures as prescribed by physician.
Works cooperatively as part of a team, to maintain a work environment that promotes mutual respect and professionalism.
Demonstrated an ability to solve job related problems such as equipment malfunctions and patient limitations.
Follow all safety rules while on the job.
Obtains and records accurate patient history, including prior test results and information from physical exams.
Demonstrates continuous learning and growth and seeks educational opportunities both informal and formal.
Strong verbal, time management and organizational skills.
Clinical Experience
Jan 2014 – April 2015 Memorial MRI and Diagnostic Katy, Texas
Ultrasound Technologist
Responsibilities:
Performed a variety of ultrasound examinations
Experience with GE logic 9, and Phillips
Ensure the highest level of patient care possible
Familiar with multiple standard protocols
Inspects and maintain equipment, and supplies, keep area stocked
Verify appropriate procedure to be performed by checking physician’s order
Ability to adjust equipment parameters to obtain high quality results
Assist patients as needed throughout clinic
Performs ultrasound diagnostic procedures as prescribed by physician.
Works cooperatively as part of a team, to maintain a work environment that promotes mutual respect and professionalism.
Demonstrated an ability to solve job related problems such as equipment malfunctions and patient limitations.
Follow all safety rules while on the job.
Obtains and records accurate patient history, including prior test results and information from physical exams.
Demonstrates continuous learning and growth and seeks educational opportunities both informal and formal.
Strong verbal, time management and organizational skills.
Aug 2014 – Dec 2014 East Houston Hospital Houston, Texas
Ultrasound Technologist – Student Intern
Responsibilities:
Performed a variety of ultrasound examinations
Familiar with standard protocols
Cleans, inspects and maintain equipment, and supplies, keep area stocked
Verify appropriate procedure to be performed by checking physician’s order
Assist patients as needed throughout clinic
Performs ultrasound diagnostic procedures as prescribed by physician.
Works cooperatively as part of a team, to maintain a work environment that promotes mutual respect and professionalism.
Provided assistance during invasive procedures.
Obtains and records accurate patient history, including prior test results and information from physical exams.
Prepares procedure trays using aseptic technique, label local anesthesia.
Demonstrated continuous learning and growth and seeks educational opportunities both informal and formal.
Strong verbal, time management and organizational skills.
Basic patient care skills.
Aug 2014 – Dec 2014 Memorial Hermann Southeast Hospital Houston, Texas
Ultrasound Technologist – Student Intern
Responsibilities:
Performed a variety of ultrasound examinations
Familiar with standard protocols
Cleans, inspects and maintain equipment, and supplies, keep area stocked
Verify appropriate procedure to be performed by checking physician’s order
Ability to adjust equipment parameters to obtain high quality results
Assist patients as needed throughout clinic
Obtains and records accurate patient history, including prior test results and information from physical exams.
Jan 2014 – May 2014 St. Luke’s Patients Hospital Houston, Texas
Ultrasound Technologist – Student Intern
Responsibilities:
Familiar with standard protocols
Cleans, inspects and maintain equipment, and supplies, keep area stocked
Verify appropriate procedure to be performed by checking physician’s order
Assist patients as needed throughout clinic
Provide assistance during invasive procedures.
Obtains and records accurate patient history, including prior test results and information from physical exams.
Prepares procedure trays using aseptic technique, label local anesthesia.
Strong verbal, time management and organizational skills.
Employment
Oct 2010 – Aug 2013 Deer Brook Pharmacy Houston, Texas
Staff Technician
Led team to have a strong commitment to customer service delivering pharmacy based immunizations to patients resulting in a 20% increase in retail patients receiving immunizations.
Sep 2001 – Sep 2010 City of Houston Clinic Pharmacy Houston, Texas
Clinical Technician
Created monthly standards and protocols for monitoring the community clinics and jail pharmacy sites which resulted in all sites exceeding legal, professional standards and regulatory requirements.
Education
San Jacinto College Central Campus, Pasadena, Texas
Associates of Science and Certificate in Ultrasound Technology
Registered Diagnostic Medical Sonographer (Abdomen)
Registered Diagnostic Medical Sonographer (OB/GYN)
Texas Southern University, Houston, Texas
Bachelor of Science Degree
Professional Memberships
Member of American Registry for Diagnostic Medical Sonography
References FURSHISHED UPON REQUEST
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