Customer Service Medical
Resume:
Nichole Gamez
Cary, Il *****
************@*****.***
OBJECTIVE
To pursue a Medical Assisting career where my customer service skills, medical knowledge and outgoing personality can be utilized to provide a professional and personal atmosphere for patients, coworkers and management. I feel that my communication skills and dedication would be a great asset to the practice and the patients.
SKILLS
Front Desk Reception EKG’s Office Supply Ordering
Customer Service Microsoft Office Account Payments
Management of Charts EMR Medical Terminology
Medical Records HIPAA Regulations Medical Dictation
CPR/First Aid Certified Rooming Patients Exam Room Preparation
Vitals Phlebotomy Insurance Billing and Coding
Injections
EDUCATION
First Institute- Crystal Lake, IL 2015
Certified Clinical Medical Assistant
State and Nationally Accredited 967 hour Medical Assisting Program
Workforce and Community Development- Crystal Lake, IL
Electrocardiogram (EKG) Training Certificate- 24 contact hours
Mchenry County College 2012
CNA Certification
●Clinical’s at Wauconda Healthcare- September 2012 to December 2012
●Direct Care and training with patients including but not limiting to range of motion, bathing, personal hygiene, oral care, feeding and vitals
●Transfers both mechanical and manual
●Refill and handle oxygen tank needs
WORK HISTORY
North Shore Oncology- Crystal Lake, IL Aug. 2011- Nov. 2014
CNA/Medical Records
●Process medical records on and off site for patients, doctors, lawyers, hospitals and insurance companies
●Manage the input and output of information in both paper and electronic charts
●Process invoices for lawyers and insurance companies
●Receive and process payments for co-pays, patient accounts and invoices
●Room patients
●Record weight, vitals and current medications for patients
●Properly clean and prepare exam rooms
●Answer phones on a multi line set-up, transfer and address calls as necessary.
●Order, receive and inventory office and clinical supplies
Nichole
Gamez
332 West Main St.
Cary, Il 60013
************@*****.***
REFERENCES
Jennifer Wells
Registered Nurse
North Shore Oncology
1800 Hollister Dr.
Libertyville, Il 60048
Denise Paz
Billing
North Shore Oncology
1800 Hollister Dr.
Libertyville, Il 60048
Marylou Martinez
Receptionist
North Shore Oncology
525 Congress Pky.
Crystal Lake, il 60014
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