Machine Operator Customer Service
Resume:
Destiny Hickerson
Fayetteville, AR 72704
Phone: 479-***-****/479-***-****
Email: *******.********@*****.***
Education:
High School: Martins Mill ISD, Ben Wheeler, TX
College: University of Arkansas at Monticello, Monticello, AR
Job Experience:
Sears
4201 N Shiloh Dr Ste 98
Fayetteville, AR 72703
February 2015-present
May 2015-Present
Merchandising and Pricing Lead: responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to customers. Meeting and exceeding associate performance standards consistently. Knowledgeable of merchandise line, product features, benefits and availability and understands website navigation. Performing other duties as assigned.
February 2015-May 2015
Cashier: A self-motivated individual with a proven track record in successfully performing a busy retail cashier function. Handles a diverse customer base, resolves customer problems and accurately processes a high volume of transactions on a daily basis. Known for a strong work ethic, excellent communication skills and the ability to deliver a high quality
service.
Key Skills:
Numeracy Skills Sound knowledge of customer care practices
Cash Management In-depth knowledge of sales principals and techniques
Data Entry Return-To-Vendor organization
Adaptable Ability to function in high stress situations
Recruitment Interviewing capabilities
Customer Service
Key Accomplishments:
Promoted from cashier to lead within the first three months of employment, responsible for assisting in the execution of ad set-up and takedown, promotional set-up and replenishment of promotional merchandise.
Key holder responsible for opening/closing of store, approving transactions, change requests and cash advances.
Lead cashier in driving credit referral.
New Hire Practicum Team Leader aiding new hires with easy transition as customer service representatives with extra training and advice.
Organization of Cultural Belief Boards for Associates to follow as guidelines in enhancing the experience of customers and driving profitable sales.
Organization of cashier participation in monthly cashier events to drive profitable sales.
Exceeding Associate Performance with excellent customer service, locating merchandise, assisting customers, answering phones and ringing registers. Meeting performance standards consistently to Serve, Delight and Engage our Members while they Shop Their Way.
Trained in Fine Jewelry, Tools, Lawn and Garden, Sporting Goods, and Large appliances with additional protection agreement knowledge.
Butterball LLC
1294 N College St.
Huntstville, AR 72740
April 2011 - April 2012/ June 2013-January 2015
Skilled in planning and organizing with the ability to complete tasks on deadline. An independent worker who successfully meets the challenges of a fast-paced environment providing data entry and administrative support to a large department. Sound knowledge of database management tools and data entry technologies. Outstanding office skills and knowledge of office management procedures. Provided administrative and secretarial support to a large department, managed a number of simultaneous projects and met deadlines consistently and accurately. An independent worker recognized for a proactive approach to problem-solving. Proven experience in a demanding work environment dealing successfully with competing needs and different challenges.
Key Skills:
Line operations Production Line Efficiency
Basic Equipment Repair Safety Standards
Quality Controls Machine Operations
Semi-Skilled Laborer:
Basic Line Jobs:
Grader Rework Inspector
Bagging Machine Operator Baster Machine Operator
Rotomatic Machine Operator Netting Machine Operator
Tail Tag Monitor-checked product tags for appropriate production tags to be distributed to various vendors.
Drop Off Monitor-took data of product for other departments in production facility, limited supervision,
Administrative Assistant- Aided Supervisor in clerical duties, including data entry, answering phone calls, helping with employee inquiries, attendance; specializing in Kronos, distributing checks, posting notices to employees
Served on plant Safety and Ergonomic team leading to health and well-being of others in the facility as well as employee appreciation and relations.
Given the title of a Floater due to ability to to perform all duties within the facility.
Proficient in:
Microsoft Office Word, Powerpoint, Excel, Outlook, various graphic design programs including Photoshop, Gimp, and Photofiltre.
Contact this candidate