Customer Service Sales

Dolores Barlow

Natomas, CA.

831-***-**** *******.******@*****.***

Objective:

Work in a dynamic, challenging and growth oriented company where my knowledge and skills can be utilized and developed. Increase profits through expert trouble shouting and high volume process.

Amazon Fulfillment Center, (present) Tracy, CA.

Online high volume retail associate; scanning all customer and vendor purchases, manage rejects through problem solving, packing items, quality gift-wrap orders, rush order on timely matter to be expertise to shipping dock department, manage assembly line station, problems solving researching. Inventory quality control analysis, inventory record defect rates, audit weekly inventory record counts, input data, research data base (SQL), inventory audit reports corrections, safety save auditor, assist in redesigning department areas, ambassador to new and existing hire.

Kelly-Moore Paint Company, INC. 2004 -2013

Accountant I Administration Staff Processor; apply credits/payments through entry data, prepare and balancing month end process, run daily reports, update new and existing accounts, coding vendors invoices, verify county sales tax report for all assigned sites/districts for accuracy, process monthly statements/invoices to customers a pond request on a weekly and monthly U.S. postal /via email, scan and purge customers file, assist on heavy phone line, and distribute incoming mail.

Education:

Heald College; Roseville, CA. 95678

American River College; Sacramento, CA. 95841

Skills:

Computer skills: Type 40WPM. Computer literate, excelling in Microsoft Windows, Mac OS X, Word Processor, Microsoft Excel, Microsoft PowerPoint, SQL, Access, Publisher, Customer/Concierge relations service.

Office skills: Proficient filler, heavy data entry filing, PBX Operator.

Customer Service Skills: Help with customer and vendors with questions they may have in any way possible without sacrificing the integrity of the organization.

Communication skills: Written, verbal presentation skills. Use proper grammar and have a good speaking voice. Speak fluent English.