Manager Sales
Resume:
John E. Cronin
Chelmsford, MA **824
978-***-**** (H)
508-***-**** (M)
****.********@*****.***
Qualifications Profile
Hands on, solutions focused Collections/Credit/Finance Generalist-Trainer. Known for being results orientated, positive thinking and a versatile team player that has worked effectively and independently in challenging environments. Recognized for highly developed interpersonal skills used as worker, teacher, leader and motivator to exceed goals and performance objectives. Fully qualified and successful in capturing bottom line reductions in diverse industries.
Core Strengths and Achievements
Instituted streamed lined credit/collection guidelines and cost saving billing procedures.
Saved employers over 100K in previously non-captured receivables. DSO reduction.
Greatly increased cash flow through vigorous collection practices.
Integrated with sales force, order entry and shipping to eliminate A/R problems.
Liaison with payroll contractor (ADP) at several companies.
Created a secure and redundant backup and authored emergency computer manuals.
Coordinated various software and hardware purchases and conversions.
Participated in Banking, Finance Liaison and Negotiations (Lines of credit).
Professional Experience
USAlliance Federal Credit Union, Woburn, Massachusetts 2006 to 2015
SENIOR Customer Relations/Collections Facilitator and Trainer
Employed by this financial institution to fill out an essential high security position in the collections department. Responsible for overdue loan payments and interaction with the account owners. Also responsible for interacting with two law firms in the legal collection of charged off portfolios.
Airgas Northeast, Salem, New Hampshire 2005 to 2006
Regional Collections Specialist and Trainer/Teacher (One year Specialist Contract)
Contracted by Airgas to assist with the transition of the A/R department. Utilized my years of experience to help implement more effective methods and morale in collections and customer relations. Collection of funds from over 10,000 active and inactive accounts - divided into 5 teams. Coordinated specialized techniques to facilitate 100% collection of cash goals, DSO level and under 60 day standard. Liaison with regional and local sales staff (12 offices) concerning high-risk sales. Troubleshooter for special accounts.
Mundial, Inc. Norwood, So. Miami, Florida – Sao Paulo, Brazil 1997 to 2005
Assistant Controller; Credit and Collections (Cutlery & Scissors - $6M)
Supervised credit, billing and collections department. Instituted same day credit, shipping and billing policy. Reduced outstanding accounts from 58% to 34%. Daily aggressive collection efforts followed. Oversaw computer backups and security. Worked closely with IT staff to create secure firewall and backups.
John E. Cronin
13 Brook Street
Chelmsford, MA 01824
****.********@*****.*** Page 2
Arrowhead, Inc. Mahoney’s Wayland, MA 1996 -1997
Financial Manager (Nursery - <$1M)
Coordinated modernization of accounts receivable, payable and inventory departments (22% savings). Facilitated cash accounting checks and balances system. Cash applications coordinator. Introduced cost savings payroll service bureau (ADP). Piloted accounting conversion.
J. F. McDonald, Inc., Norwood, MA 1993 -1996
Accounts Receivable (Collections)/Accounts Payable (Flooring Company - $3M)
Prioritized all bids and quotes. Constructed new corporate receivable policy. Interacted one on one with all clients. Greatly decreased outstanding receivables (33%). Liaison with unions division (dues and benefits). Assistant for the Controller.
Daniel F. Sullivan Company, Inc., Boston, MA 1984 -1993
Business Manager (Advertising and Public Relations - $5M)
Modernized accounts payable and receivable systems resulting in significant savings. Managed final production and advertising billing. Supervised first computer systems (financial and production). Payroll and facilities manager. Bank reconciliations and line of credit manager. Coordinated all financial data and reports for CPA firm.
Education and Professional Development
Master of Arts Manhattan College, New York City, New York
Bachelor of Arts ---Iona College, New Rochelle, New York
Continuing Education Seminars Workshops at:
Boston College, UM-Lowell, Harvard, and Microsoft
American Management Association
Credit and Collections Professional Association
Computers and Software
OSI Intellect IBM PC IBM Network - RISC 9000 Macintosh Peachtree CCTool Excel Quicken Versyss Microsoft Office
Word Quark Works AdMan; Windows CIMS
Macola Numerous computer and software conversions
Key Words
Credit, collections, accounts receivable, accounts payable, billing, cash flow, payroll, ADP, inventory, reconciliation, savings, conversions, supervisor, team, teacher
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