Quality Engineer
Resume:
Manvir Singh
Email: acrbyq@r.postjobfree.com *** Spry Island Rd
Joppa, MD 21085
EDUCATION Master of Business Administration (MBA)
University of Maryland University College – Sep 2009 Bachelor of Chemical Engineering
University of Delaware, Newark DE - May 2004
Minors: Mathematics, Economics
SKILLS
Six Sigma Black Belt trained, ASQ Certified Quality Engineer, ASQ Certified Quality Auditor, ISO 9001: 2008 Lead Auditor, ISO/TS 16949:2009 Lead Auditor, and CMMI Lead Auditor
Extensive experience of Microsoft Office products (Word, Excel, PowerPoint, Access, Project), statistical analysis tools (Mathcad, Minitab, SAS), laboratory tools
(LIMS) and business enterprise tools (SAP)
Confined Space, Zero Energy, and CPR/AED (First Aid) trained
Strong interpersonal skills (proactive communication, willingness to help, persuasiveness, ability to explain decisions and lead others to make appropriate decisions)
TECHNICAL EXPERIENCE
Quality Manager – May 2012 – Present Danfoss, White Marsh, MD
Acting as a focal point and leader to all quality related programs – Direct QA activities to ensure maximum quality and effectiveness.
Maintain and improve product & software quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs
Direct employees to ensure highest standard of quality so that the organization meets both internal and external requirements – Ensure that the quality standards (ISO 9001, ISO/TS 16949, and CMMI) is met by all departments, by explaining the importance of maintaining quality standards.
Full responsibility for maintaining of ISO9001, ISO/TS 16949, and CMMI standards.
Manage global EMS suppliers using several tools (audits, first article inspection, SPC, process capability studies, FMEAs, control plan, PPAP, etc.)
Prepare quality documentation and report by collecting, analyzing and summarizing information and trends including failed processes and corrective actions Quality Engineer/Quality Manager – Jan 2006 – May 2012 W.R. Grace & Co., Columbia, MD
Participate and lead several Six Sigma process improvements projects yielding in significant hard savings
Implement product quality improvement projects that improve the first pass quality rate and/or improve product performance
Implementation and roll-up of performance metrics (process capability, first pass quality, etc.) for monitoring and measuring performance of our manufacturing processes
Acted as Quality Manager for specific sites until the positions were filled (Edison, NJ site for three years and Hesperia, CA site for a year)
Direct and provide quality support including maintaining and keeping the ISO 9001:2008 registration for multiple sites
Participate and led in several internal, external, customer, and regulatory audits for multiple sites
Led all the activities for a major supplier change from US to India and led interaction with a contract manufacturer facilities in China
Provide various types of support including specification management, auditing and improvements to the Quality Management System (procedures, policies, RCA, CAPA, audits, etc)
Provide Quality support to production units in addition to interface with Customers, Suppliers and various internal functions
Production Supervisor – Apr 2005-Jan 2006 W.R. Grace & Co., Baltimore, MD
Directly supervised 8-10 hourly unionized production workers
Interacted with operators, maintenance, quality, engineering, and plant management to efficiently produce high quality material, safely
Familiar with all quality standards acting as advisor to production on product quality Quality Analyst – Jul 2004 – Apr 2005 W.R. Grace & Co., Baltimore, MD
Applied innovative problem solving methods to deliver significant impact on productivity and quality
Data collection and analysis, application of data to improve operating processes, and educating production personnel regarding their role in quality control
Led Six Sigma project teams to drive significant process improvements within Plant AFFILATIONS & EXTRACURRICULAR ACTIVITIES
President and Treasurer of a non-profit organization (Maryland Sikh Services)
Premier Award given for the People and Teamwork in Oct 2005 & Apr 2009 and the Integrity Award in Apr 2008
Bangalore T Lakshman Scholarship: 2003
Success Completion of the Fundamentals of Engineering Examination
Member of American Society for Quality (ASQ)
PERSONAL
US Citizen
Ability to speak fluently in Hindi, and Punjabi & basic knowledge of Spanish
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