Customer Service Assistant, previous warehouse associate

rofessional Summary

I am an ambitious student who is willing to step outside of my comfort zone and put my skills to the test. I thrive in areas of assisting others, multitasking, and understanding what it takes to provide good customer service. I believe these principles are foundational for working in any entry level job. I love going out of my way to help out others, it's the guiding purpose in my life. Although I've only been working on the books for two years, my parents put me to work throughout my whole childhood and taught me that hard work pays off early on. Most of my acquisitions came from personal experience; life has taught me a large majority of what I have to offer. Distinguishing myself from others has always been my main goal. I'm one hundred percent compliant with policies and rules, I've also attained a high level of patience from my work in the customer service industry. My patience, understanding, empathy, intuition and experience guide me through all types of precarious interactions with others from all walks of life, including lower income families/individuals, children of all ages (including those afflicted by mental disability) and the elderly.

Skill Highlights

Able to:

Communicate and work well with others

Takes well to constructive criticism

Perform multiple tasks at once

Fast learner and complacent worker

Lift over 50 lbs repeatedly

Accomplishments

In my short life I have not much to brag about. However there are a couple things that I've been through that are worth mentioning. . .

Graduated High School

Accepted into the Physical Therapist Assistant program at CCRI, Newport

Professional Experience

Busser- August 2014 to current

Venda Ravioli-Providence, RI

I have become the most dependable busser on the schedule, I am cooperative with all my managers and coworkers, and deal effectively with all the customers. All of my coworkers know that when I'm there things are getting done. I don't ask for anything except for respect because I give endless amounts of it to anybody who deserves it. As much as I hate this job I take it very seriously when I'm there and I never slip up. I was recognized as a great busser the first day on the job and was put on the schedule every day since then.

Delivery driver and assistant cook - June 2015 to current

Prospect Pizza - Pawtucket, RI

Provide excellent customer service, deliver food, help make the food when it gets busy, clean the store, stock supplies, and ring up orders, whether it be over the phone or in person.

Package Handler - November 2014 to January 2015

UPS - Warwick, RI

I was standing alongside a conveyor belt sorting boxes and loading trucks from 2-9 AM. This was a seasonal job so I was going to get laid off anyways, but the lack of sleep caught up to me pretty quickly and I ended up throwing in the towel early because it was severely interfering with school and one of my current jobs.

Sandwich Artist - September 2014 to November 2014

Subway - Pawtucket, RI

Provide excellent customer service, keep front line full with all necessary ingredients, line the breads in the oven, stock the refrigerator and maintain cleanliness throughout the store. I liked working at Subway, it was my manager that drove me away from the business. She was never at work managing the store.

Dishwasher - August 2013 to June 2014

Shore’s Fresh Food Market - North Providence, RI

Maintain a clean work station, wash dishes, and do other miscellaneous jobs for the kitchen supervisor. The position didn't require many hours and I needed to make more money. Every time I inquired about getting promoted to the deli they would tell me the same thing, and ultimately I never ended up getting the promotion, so I left and began working elsewhere.

Education and Training

Graduated North Providence High school in 2014

Currently attending Community College of Rhode Island

Finished my first semester in Lincoln and now moving to the Newport campus for furthering my studies in the PTA (Physical Therapy Assistant) program

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