Customer Service Quezon City

KATRINA V. JOSE

#** **** *****. ****. ***. Ana Taytay, Rizal

Contact No. 092******** / 094********

OBJECTIVE:

Seeking a position that fits to my ability and work experience where may I be able to use my skills and to provide excellent knowledge and problem resolution to the position.

SKILL AND INTEREST:

-Versatile and multi-skilled person.

-Proficient in the use of computers

-Hard worker, quick learner, and ability to assume responsibility

-Responsible, dependable, punctual; take pride in work

-Excellent ability to adapt difficult situations

-Work well under pressure as part of a team

WORKING EXPERIENCE:

Back Office Inc.

34F UJnit 3401 Once corporate Center, Ortigas Pasig City

Customer Service Representative (Non-Voice Agent)

February 4, 2015 – July 22, 2015

Premier BPO

30F CyberOne Bldg. Eastwood City Libis Quezon City

Data Entry

July 25, 2014 - January 20, 2015

Premier BPO

30F CyberOne Bldg. Eastwood City Libis Quezon City

Subject Matter Expert

March 17, 2014 – July 25, 2014

Premier BPO

30F CyberOne Bldg. Eastwood City Libis Quezon City

Data Entry

February 11, 2013 – March 14, 2014

SuperBikes

Antipolo & Taytay, Rizal Branch

Receptionist & Sales Representative

September 3, 2012 – February 8, 2013

Teletech

Junction Cainta, Rizal

Technical Support Representative

November 28, 2011 – May 04, 2012

Tech Mahindra IT Services & Technical Solutions

Eastwood Libis, Quezon City

Technical Support Representative

January 27, 2011 – November 24, 2011

Shepherd of The Hills Children’s Foundation

A. Luna Quezon, City

Teacher & Office Staff

June 22, 2009 – September 15, 2010

PERSONAL BACKGROUND:

Birthdate: August 25, 1986

Age: 28

Civil Status: Single

Citizenship: Filipino

Religion: Born Again Christian

Weight: 119 lbs.

Height: 5’8

EDUCATIONAL BACKGROUND:

Cainta Catholic College 2004 – 2008

Cainta, Rizal

Bachelor in Elementary Education

(Specialization in Mathematics)

National College of Business and Arts 2003

Taytay, Rizal

Bachelor in Elementary Education

(Specialization in Mathematics)

CHARACTER REFERENCE:

Mr. Arnold Villanueva

Credit Manager

ABS-CBN Corporation

Quezon City

Ms. Jonalyn San Nicolas

HR Specialist

Back Office Inc.

Ortigas, Pasig, City

Mr. John Bucayan

SAP Business One Technical Specialist

Sagesoft Solutions

I hereby certify that the above information is true & correct to the best of my knowledge & belief.

Katrina V. Jose

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