Manager Project

Experience Summary

Senior Project and Delivery Manager with over 16 years of IT experience working in Allegiance Title Company, Cognizant Technology Solutions (NASDAQ:CTSH) across the US, Australia and India operations. Over 13 years of experience working in the US with multiple companies like Title Resources Group (Realogy), JP Morgan Chase, RadioShack, Washington Mutual Credit Cards and DFS Retail Group.

IT and Senior Project Manager at Allegiance Title Company - Jul 2013 through now.

www.allegiancetitle.com

•Responsible for the overall IT Operations and Technology of the company.

•Propose budgets for programs and projects, purchases and upgrades equipment, supervise computer specialists and IT workers, and preside over IT-related projects.

•Provide Statement of Work for Projects, Create and maintain Communication Plan, Create Project Charter and Maintain Project Timelines and Status, Report Project Status including issues and risks to stakeholders.

•Design, establish, and maintain a network infrastructure for local and wide area connectivity and remote access.

•Participate in vendor contract negotiations for all new computer equipment and software purchased for the company.

•Create a cost-benefit analysis as well as supporting a detailed definition of project requirements and work-efficiency benefits.

•Execute and deliver infrastructure projects and programs

•Supervise information system and communications network.

•Design and Create an IT Customer Service Management platform and processes, for all users of the system to log and track trouble tickets.

•Coordinate with Business teams and business partners to achieve project objectives

•Define project or program schedules and plans and socialize with project stakeholders

•Juggle and prioritize multiple deliverables across multiple projects simultaneously

•Maintain and track project financials against budget, and coordinate funding approval

•Lead project meetings via agendas, publish meeting notes and track action items

•Manage Stakeholder communications including status reporting

•Proactive risk mitigation, scope and change management

•Provide work effort estimates, Issue management and escalation

•Team building

Senior Project and Delivery Manager at Cognizant Technology solutions (NASDAQ:CTSH)(Jan 1999 through July 2013)

IT Services & Solutions Delivery ~Overall 13years in IT strategy development and delivery of IT services through Onsite-Offshore model.

Relationship Management along with ProjectManagement~10+years in leading multiple projects for renowned JP Morgan and Chase and Realogy’s Title Resource Group.

Transition Manager & Knowledge Management ~ 8+ years in planning, executing and measuring application knowledge transitions and establishing knowledge management platforms

Strategic Leadership~6+ years in providing strategic leadership & operational oversight of teams comprising developers, business analysts, architects, project managers, QA professionals. Active contributor to Campus recruit training, Talent acquisition, People management – Mentoring, Performance appraisal, Promotion processes and authority to recommend Hire or Fire.

Business Operations &Process Re-engineering~7+ years in managing service delivery and support services for globally distributed applications in multi-year complex engagements with operating model, process management, metrics and benchmarking. Avid PMI practitioner.

Delivery Manager ~14 years in requirements & delivery management - managing and implementing cross platform solutions using .Net, Client Server platforms such as Visual Basic, Power Builder, Databases such as SQL Server and Oracle, DW/BI.

Project types: Leading and managing experience in following types of projects

System Implementations and Business process re-engineering

Systems Implementation - Title Underwriting and Claims applications, Title and Settlement applications, Lender Interfaces, Data Migration with business involvement.

Data Center migration

Data Warehousing and Business Intelligence Projects

IT Service Management System Migration from HDS to HEAT.

Agile Methodology Projects

Legacy modernization projects

Proof of concept for new system developments

Dashboard portal development for Application Support leadership.

End-to-end product implementations for New system deployments.

Data warehousing and Data Marts for Business Intelligent reporting.

Business data extraction and reporting for decision support systems

Domain Consultant/Analyst~ 9 years in handling projects for real estate customer with Real estate Domain, Extensive experience in Title and Settlement processes &Title Insurance Underwriting, Experience in Mortgage, Credit Cards, Title Insurance Claims, Reinsurance, Policy Reporting/Revenue Recognition.

Spearheaded business process improvement initiatives through process definitions for business operations and IT groups.

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