MAURA HICKEY
Tel: 604-***-**** ***************@*****.*** ca.linkedin.com/in/hickeymaura Skype id: maurahickey34
PROFILE:
** ***** ** ********** ** sales, marketing, training and development roles for small, medium and large companies across a wide range of industries; energy, telecommunications, education, publishing, financial services, hospitality and real estate. International experience in multi-cultural diverse companies in Europe, Asia and North America. Canadian and Irish citizen.
EDUCATION:
University of Cincinnati, Carl H. Lindner College of Business, Cincinnati, OH, USA December 2014
MS Marketing
Relevant Coursework: Marketing Strategy, Marketing Research, International Marketing, Buyer Behavior, Ethics, Innovation Tools, Sales Management, Influence Strategies, Qualitative Research, Professional Sales, Branding, Design Thinking and E-marketing
Member of the Graduate Sales Leadership Club
Member of Alpha Rho Epsilon (a real estate professional society)
University of Dublin, Trinity College, Ireland 1998
BS, Management Science
MARKETING EXPERIENCE:
Senior Manager, Sales and Marketing April 2015 – July 2015
Seabright Holdings Ltd, Vancouver, Canada
Responsible for the sales and marketing process for a 20 unit condo building in Vancouver valued over $11 million
Sales and Marketing Manager March 2004 – December 2012
West One Enterprises, Vancouver, Canada
Sold luxury residential condos pre-sale and post construction in the C$400,000 to C$1,000,000 per unit price range that generated over C$20M in sales revenues
Established a sales and marketing strategy for West One Enterprises, which secured project financing for a 3 phase investment recreation property on Vancouver Island, Canada, worth over C$50 million
Researched and analyzed competitors, properties, industry and market trends
Promoted properties to the general public through email campaigns, direct marketing, ads, brochures, on-site signage, public relations, client presentations, showroom, open-houses and multiple listing services via realtor programs. Public relations campaigns yielded a 50% increase in weekly calls from prospective buyers
Managed external agency relationships with writers, graphic artists, interior designers, journalists, ad executives and web designers
Managed over 20 residential rental properties
Involved in the administrative process for commercial real estate projects; obtaining financing, writing letters of intent, counter offers, maintaining construction budgets and conducting market research
Supported the President and general management with overseeing daily operations for over 100 staff at 4 hotels across Canada
Marketing Manager February 2000 – December 2000
DELL Financial Services, Dublin, Ireland & London, U.K.
Managed company’s tactical marketing plan for Ireland and U.K. small business division
Developed in-house sales initiative programs for over 100 sales staff in B2B and B2C divisions
Created email campaigns and approved all direct marketing campaigns pre-launch
Marketing Executive September 1998 – February 2000
OCEAN Communications, Dublin, Ireland
Designed processes and procedures for the marketing department
Conducted in-house and field market research on industry competitors, telecoms and software sectors. Presented research findings to management
Developed competitive intelligence and product information for intranet
Specially selected for the quality assurance team to conduct a QA analysis of the marketing department
Market Researcher June 1998 – August 1998
SIEMENS, Dublin, Ireland
Performed telemarketing research for internet and intranet security products in international markets
Presented research findings to senior management
Marketing Intern June 1996 – September 1996 & 1997
ESB, Dublin, Ireland
Supported the marketing department with direct mail campaigns, customer telephone enquiries and administration tasks
Developed a database management system to manage direct marketing campaigns
CONSULTING PROJECTS:
Consultant
Sleep Diagnosis and Therapy, California, USA May 2014
Developed a sales presentation for a Google AdWords campaign for a medical company that yielded over $20,000 in revenue
Business Consultant 2011 – 2013
Nabaprabhat Ltd., Assam, India
Independently consulted on a linguistic software project for Assamese writing, www.luitpad.com. Providing direction on business strategy and planning, sales and marketing
Online Content Writer Jan – Dec 2011
Arrow Group Publishing, California, USA
Content writer for www.sleepscholar.com and www.sleepdt.com Facebook pages that boasts over 12,000 consistent followers
www.sleepscholar.com is an educational resource for sleep professionals
www.sleepdt.com is about sleep medicine and industry related articles
CORPORATE TRAINING EXPERIENCE:
Corporate Trainer July 2001 – August 2003
Lingua Franca Sprachschule, Business Weg Gmbh, KERN AG, Berlin, Germany
Trained over 90 college students at Berufsakademie for LCCEIB written and oral marketing examinations
Assigned and graded examination papers
Coached professionals and small groups in Business English at DIN, BMW, Mercedes Benz, Siemens, Kraft Foods, Bombardier, Hochtief and many others
Taught general and business English to all levels, beginners to advanced students in language schools
Privately tutored business professionals
Corporate Trainer April 2001 – June 2001
Sonera Telecoms, Vaasa, Finland
Trained telesales staff on handling inbound calls, sales order placement and telecoms terminology and definitions
Lecturer (AIESEC Internship) January 2001 – June 2001
Vaasa University of Applied Sciences, Vaasa, Finland
Taught classes of 30 students each in Business English, International Business, Global Enterprise and Debating
Designed course material
Assigned students’ project work and assignments and graded papers
Proofread and edited students’ theses
Gave presentations to classes on Irish culture
ACADEMIC PROJECTS:
Market Research at the University of Cincinnati September – December 2014
In a team of 3 students, we designed and conducted a survey to test market consumer’s attitudes towards Nike shoe ads, combining in-depth interviews and online surveys in Qualtrics software and presenting analysis of the results
Design Thinking for Business at the University of Cincinnati September – October 2014
Working in a team of 5 students and utilizing design thinking tools, we designed a prototype solution for Children’s Hospital of Cincinnati to help teens between the ages of 12 – 22 manage their asthma symptoms
Research Assistant at the University of Cincinnati June – July 2014
Researched mindwandering, self-referencing, persuasion and charitable donations for Professor of Marketing, Ryan Rahinel
Capstone Project for MSA Architects January – May 2014
Developed a comprehensive marketing plan for a Cincinnati based architectural design company to expand their operations, increase revenues and enhance brand awareness in Columbus, Ohio
Researched company’s core competencies, competitors and current clients
Presented findings and recommendations to executive team
Bachelor’s Thesis: “Commercialization of successful Irish frozen dinner foods in the Irish Food Industry”
SKILLS:
Computer: Microsoft Outlook, Word, Powerpoint, Excel, Access, Basic Adobe Photoshop, Google AdWords, Simply Accounting, Qualtrics, WordPress and Mac OS, Typing speed 60wpm.
Languages: Working proficiency in German
OTHER: A member and volunteer of the Sponsorship and Technology Committees at the American Marketing Association Cincinnati