Medical Assistant

MS. MERCHON BOWERS

313-***-**** (Home/Fax) *********@*****.***

313-***-**** (Cell)

CAREER SUMMARY

Offering visionary and coaching leadership skills, with an ability to communicate, listen, diffuse, and resolve conflicts effectively with empathy. Conscientious of issues as it regards to confidentiality, hospital policies, and general business procedures.

EDUCATION

Central Michigan University Master’s Degree

Global Campus, Southfield, Michigan (Education /Instructing) 8-2015

Central Michigan University Master’s Degree

Global Campus, Southfield, Michigan (Health Services Administration)

Northwood University Bachelor of Science

Midland, Michigan (Business Administration)

WORK HISTORY

Better Business Bureau, Southfield, Michigan 2014-Present

Title: Business Relations Rep

Responsibilities include- maintaining new and existing members accounts. Verifying company business and operating licenses. Building rapport with business owners and assisting them with accreditation processes. Processing electronic payment information for BBB member’s, and follow-up and collections on past due business members accounts.

(DMC)Vanguard, Detroit, Michigan 2011-2013

Title: Medical Office Assistant

Responsibilities include- scheduling appointments, insurance verification, ordering supplies.EMR systems include: Citrix, Cerner, Siemens, E-Thomas, Allscripts. Clinical duties include- patient intake, vital signs, phlebotomy, administering immunizations, pain injections, and allergy injections. Performed PFT’s, EKG’s, and also assisted physicians in various office procedures. Assisted in; creating and implementing patient/staff office etiquette and procedures.

Entech Medical Staffing, Troy, Michigan 2010-2011

Title: Medical Assistant

Responsibilities included primarily clinical functions- Patient intake, vital signs, phlebotomy,

immunizations, EKG’s, injections, and various front/back medical office duties. Last assignment worked @ Detroit Medical Center (DMC), until hired as permanent staff.

Self-Employed, Michigan 2005-Present

Title: Flea Market Vendor (seasonal)

Self-Employed wholesale/craft vendor. Responsibilities includes determining effective

marketing strategies to solicit new customers. Self-directed and motivated to increase

success in sales and customer referrals. Specialties include: handmade soy candles, and lucky bamboo arrangements.

Volunteer Activities

Special Olympics, Central Michigan University 2005-2007

Support member for Track & Field (hugger)

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