Manager Training

Cynthia Anderson **** Kendale

Primary 314-***-****

**********@*****.***

HUMAN RESOURCES GENERALIST

I have a solid HR background including 10 years of experience in employee recruitment and retention, developing and mentoring new managers, conflict resolution, benefit management, and compensation.

HR SKILLS

Employment Law FMLA/ADA/EEO/WC/AAP

HR Policies & Procedures

Employee Relations

Performance Management

HRIS Management

Orientation & On-Boarding

Training & Development

Organizational Development

EXPERIENCE

SSH Medical – St. Louis MO 12/2015 to Current

HR Generalist

Manage HR, including policy and procedures, and facility licensing accrediting.

Supports the hospital’s philosophy regarding staff communication, maintaining an open door policy, and interdisciplinary team concept approach.

Work closely with CEO to implement strategies designed to improve staff retention.

Process and maintain workers compensation claims in conjunction with Select's Return to Work program.

Appropriately deal with employee relations issues and proactively address employee concerns.

Coordinate Continuing Education and Clinical Scholarship Opportunities.

Support efforts made to coach employees and prepare them for additional responsibilities in the organization.

Support training efforts designed to effectively manage cultural diversity and sensitivity in the workplace.

Maintain postings, files, compliance requirements with federal and state statutes, and complete annual wage

survey for JCAHO and Medicare.

Process bi-weekly payroll and maintain payroll records in accordance to DOL.

Conduct New Hire Orientation, coordinate SERC training, and monitor compliance.

Stress the importance of employee engagement and retention within the organization.

Participate in and arrange various recruiting activities (e.g., job fairs, career days, employee referrals).

Facilitate standards of personal appearance, attendance and punctuality.

Global Surgical Corporation, Manufacturing Kirkwood, MO 8/2011 – 11/2014

HR Generalist

Identified and recruited top talent for professional and labor position.

Placed advertisements, revised job descriptions, negotiated offers of employment, and conducted new hire orientation/on-boarding.

Counseled management on coaching, delivering progressive discipline, preparing effective performance reviews, and addressing employee concerns. Resolved employee relations issues with objectivity.

Revised the performance review program to ensure effectiveness, compliance, and equity throughout the organization.

Presented the executive team with organizational recommendations, the impact of regulation changes, and appropriateness and results of utilizing legal counsel.

Utilized surveys to benchmark our competitiveness on compensation and benefits, and to measure employee satisfaction. Coordinated employee activities/events and circulated newsletter.

Implemented an Affirmative Action Plan, and stayed abreast of Federal and State requirements concerning WCOMP, EEOC, COBRA, FMLA, HCRA/DCRA and OSHA.

Managed Benefits program, Employer Stock Plan, and conducted audits according to schedule.

Developed training and mentoring programs for employees promoted or transferred, and exit strategies for those terminating the organization.

Developed a safety committee to ensure the environment maintained compliance with reporting, communication, and implemented OSHA online/instructor training.

Oldcastle – Manufacturing, Sauget, IL 05/08 – 4/10

Regional HR Manager

Traveled 40% across five states to seven plants conducting training sessions and assessing HR needs.

Recruited for job openings, evaluated applicants, and made offer recommendations.

Utilized temporary agencies to fill vacancies and operate effectively during peak season.

Chaired weekly management meetings and counseled managers on performance issues.

ADP HRIS/payroll administrator, compiled standard/ad-hoc reports, and managed data integrity.

Coordinated Enrollment meetings, audited monthly premiums, and resolved benefit issues.

Assisted plant managers with training, safety administration, and managing injuries.

Administered Benefits and Work Comp, addressed UE Claims, and corporate liaison to Atlanta office.

Managed 1 Direct report and 6 indirect reports.

Summit Distributing, Earthy City, MO 07/05 – 04/08

HR Manager

Managed Admin Assistant, Health and Welfare plans, training, and delivered monthly professional presentations on benefit usage and company exposure for medical leaves and injuries.

Assisted with union negotiations, arbitrations, and investigated grievances.

Full cycle recruiting, evaluated applicants, processed new hire paper work, held weekly orientation.

Investigated OSHA Work Comp accidents, near misses, and documented recordable and reportable injuries.

Chaired Accident Panel and evaluated employee/employer accident liability.

Processed weekly/biweekly payrolls, payroll reconciliation, AP/AR, and monthly/ qtr/yearly reporting.

Researched salary surveys utilizing the DOL and O’NET, assisted with preparing performance reviews, coordinated the employee recognition celebrations, and promoted diversity programs.

Investigated employee concerns, harassment complaints, and discrimination accusations.

Remained compliant with Federal/ State/Local/ and DOT requirements, and EEO-1 reports.

Administered 401k plan, conducted discrimination testing, and completed Form 5500.

Analyzed claims data to determine benefit needs, trends, and identify cost saving factors.

Grace Hill Neighborhood Health Services, St. Louis, MO 09/01 – 07/05

Benefits Administrator

Managed Health and Retirement plans, and liaison for brokers and vendors.

Negotiated benefit renewals and distributed RFP’s for life/disability plans resulting in 35% cost reduction.

Scheduled audits to insure checks and balances and reported PBGC for 5500 completion.

Facilitated safety committee meetings, performed quarterly site inspections.

Conducted surveys to determine health benefit needs, trends, and cost saving factors.

Coordinated Annual Open Enrollment, weekly orientation, and Implemented dental program

Supervised HR Assistant, Ameri- Corps program, and performed responsibilities as interim HR Manager.

Performed HR Generalist duties including full cycle recruiting and coordinating training programs.

EDUCATION

MBA Management HR (10/2015) Columbia Southern University

BA Management & AAS Business Columbia University

COMPUER EXPERIENCE

Ceridian, ADP, PeopleSoft, ICIMS, Microsoft Office, SERC, Kronos, Oracle

References Available Upon Request

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