High School Microsoft Office
Resume:
Angelica Burgess
Leamington, ON
************@*****.***
RELATED SKILLS
• Passion and motivation to ensure the best quality service is always provided.
• Excellent interpersonal and communication skills. Relate easily with people.
• Exceptional phone etiquette. Comfortable with out-going and in-coming calls.
• Self-motivated individual with great organization skills and attention to detail. Work well with others in a team environment and easily take on a leadership role.
• Time management and problem solving skills are exceptional.
• Learn quickly and adjust easily to environments.
• Proficient with Microsoft Office Programs (Word, Excel, PowerPoint, and Outlook) and able to type 65 WPM.
EDUCATION
Bachelor of Arts 2008-2012
Canadian Mennonite University, Winnipeg, MB
Major 1: Biblical and Theological Studies
Major 2: Counseling Studies
• Dean’s Honour Roll
• Church Service Scholarship
High School Diploma 2004-2008
UMEI Christian High School, Leamington, ON
•Completed with Honours
WORK EXPERIENCE
Residential Supervisor 2013-2015
Winnserv Inc., Winnipeg, MB
• Responsible for managing and administering: home environment, staff
coordination and training, schedule, payroll, health care directives/medication,
finances, recreational activities, staff meetings, and family and professional relationships.
• Carried emergency on-call cell phone and responded to calls/situations as needed.
• Prepared month end reports and author memos, agendas, and profiles/behavioural
approaches.
• Maintained client files.
Residential Support Worker 2012-2013
Winnserv Inc., Winnipeg, MB
• Supported individuals with intellectual disability in their daily living, including
domestic responsibilities as well as emotional, behavioural, and mental health
challenges.
• Helped promote individual’s inclusion in community and relationship building.
• Administered medication.
Cashier 2012-2013
Sobeys, Winnipeg, MB
• Operated cash register and received payment for customer purchases.
• Responsible for giving accurate change to customers and ensuring cash registers were balanced at closing.
Child Care Assistant 2010-2012 Assiniboine Castle Daycare, Winnipeg, MB
• Supervised and interacted with children of various ages.
• Facilitated art activities and led snack and mealtime.
Campus Host Summer 2011
Canadian Mennonite University, Winnipeg, MB
• Maintained and prepared rooms for guests.
• Answered and responded to phone calls or situations that arose on campus.
• Performed nightly security walk-through.
• Set up sound system for social events.
VOLUNTEER EXPERIENCE
Nursery Volunteer 2014-2015
Faith Covenant Church, Winnipeg, MB
• Supervised and interacted with children under the age of three.
Finance Team Member 2014-2015
Faith Covenant Church, Winnipeg, MB
• Tracked and entered data for church offering.
Volleyball Coach 2012
Youth For Christ (Samson’s Girls Volleyball League), Winnipeg, MB
• Organized and led warm-up drills and games.
• Mentored and gave encouragement to female high school students.
Fellowship Group Leader 2010-2012
Canadian Mennonite University, Winnipeg, MB
• Led a small student group of women in discussion around theological topics.
• Developed discussions centered on issues of self-esteem.
• Mentored and provided support for members of fellowship group.
Dance Team Leader 2009-2011
Canadian Mennonite University, Winnipeg, MB
• Co-founded dance team and recruited members.
• Choreographed and taught dance routines.
• Performed dance routines at school sporting events.
Girls Basketball Manager 2008-2009
Canadian Mennonite University, Winnipeg, MB
• Recorded game statistics electronically during live games.
• Transported and maintained sporting equipment.
CERTIFICATION AND TRAINING
Creating High Performance Teams Workshop May 2015
IBEX Inclusion, Winnipeg, MB
Self-Assessment Using the Personal Outcome Measure Workshop February 2015
The Council on Quality and Leadership, Winnipeg, MB
Nonviolent Crisis Intervention March 2015
Winnserv Inc., Winnipeg, MB
Inclusive Communication at Work Workshop December 2014
IBEX Inclusion, Winnipeg, MB
Retaining Today’s Workforce Workshop November 2014
IBEX Inclusion, Winnipeg, MB
Compassionate Care Course April 2014
Hospice & Palliative Care Manitoba, Winnipeg, MB
Supervision in Human Services Settings Course September-December 2013
Red River College, Winnipeg, MB
The Agency Guide to the Vulnerable Persons Act October 2013
Community Living disABILITY Services, Winnipeg, MB
Emergency First Aid/CPR: Level C October 2012
St. John Ambulance, Winnipeg, MB
ADDITIONAL SKILLS
• Fluent in English and Low German.
REFERENCES
Available upon request.
Contact this candidate