Administrative Assistant Medical

Katie Cvitkovich

Cell: 650-***-****.

San Jose. Email: ******@*********.***

SUMMARY

Office Assistant professional with strong written and verbal communication skills. Highly organized and detailed oriented, able to manage multiple priorities, and thrive in a fast-paced environment. Thorough knowledge of HIPAA laws.

TECHNOLOGY/SOFTWARE

EClinicWorks

MediSoft

Fetch/FTP

Adobe Acrobat

MS Office Suite (Word,Excel, Powerpoint)

Creative Suite CS3

QuarkXPress

Dreamweaver

SKILL SETS

Highly empathetic

Good one-on-one skills

Strong organizational skills

Accurately takes messages

Medical terminology

Pays attention to detail

Works without supervision

Work as part of team

Able to prioritize tasks

RELEVANT EXPERIENCE

Personal Assistant, Mountain View 2007-present

• Effectively tutor household members to achieve high standards in academic success.

• Proactively manage schedule insuring appointments and activities are met in a timely manner.

• Meticulously organize the household increasing household members’ time to participate in extracurricular activities.

• Accurately maintain documentation to allow efficient retrieval of business information.

• Creatively mentor students to develop conflict- resolution skills.

Medical Administrative Assistant Intern

Nanci R. Price, DC, QME, San Jose, CA 2014-2015

• Rapidly answered phones calls to determine costumers’ requests and needs.

• Correctly scheduled patients’ appointments facilitating prompt service by doctor.

• Professionally collected patients’ payment for services keeping bills up to date.

• Contacted insurance companies to determine patient’s coverage, co-pays and deductibles.

• Accurately arranged over 1,000 pages of patient file to allow doctor to prepare QME/Workers Comp report for patient to receive payment for services.

• Courteously helped patients feel comfortable, minimized pain and attended to their immediate needs before their treatment.

Assistant Design Director/Production Coordinator 2000-2007

The Almanac & The Mountain View Voice: Embarcadero Publishing Company, Menlo Park, CA

• Oversaw a team of six designers and production of two newspapers decreasing the time spent on newspapers development.

• Skillfully trained staff to efficiently use InDesign, Photoshop, and Illustrator software; and assisted them with the creation of new design ideas.

• Decisively oversaw all aspects of editorial layout, ads, charts and infographics in the design and production department.

• Methodically developed a CD library system creating faster access to stories, photos and ads.

• Carefully responsible for quality control, including troubleshooting designs, applications and computer problems, solving issues quickly, always ensuring timely delivery to the press.

• Proactively collaborated with editorial department to design better cover stories and other aspects of editorial layout.

EDUCATION

Medical Administrative Assistant, Certificate, West Valley College, Saratoga Graphic Designer, Continuing Education, Foothill College, Los Altos B.A. English, California State University, Long Beach A.A. Liberal Arts, De Anza College, Cupertino

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