Administrative Professional

MANULIFE FINACIAL: MFC :TSC

Administration Coordinator - February - June 2015

Responsible for maintaining loan archives/records/database - preparing loan documentation for upload, organization and indexing appropriately

Coordinating file scheduling/delivery within the department

Prepared the monthly, quarterly, annual financial reports

Managed servicing transfers and executed loan setup

Responsibility for credit administration, payments and banking

Managed executive calendar, scheduled meetings, and made travel arrangements

AON RISK SOLUTIONS: AON:US NYSE listed

Process Analyst: March - October 2014

Responsible for issuing certificates of insurance to commercial construction clients

Brand ambassador for client corporate hospitality

Processed required documentation for commercial insurance programs

Implemented Aon best practices in designing and improving business processes

Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists

Proficient in processing large scale insurance renewals using word, excel and the Xpress database

CALIFORNIA SUN SPA

Receptionist/Administrative Manager: June 2013-Jan 2014

Excelled as a dedicated and technically skilled business professional with a versatile administrative support skill set including; scheduling, database maintenance/updates (Milano), maintaining store inventory and placing orders as required, handling all forms of correspondence, and general upkeep of the facilities

Responsible for opening and closing, as well as tallying and recording the till

Ensured the highest levels of client satisfaction by managing client requests, anticipating client needs, and resolving client criticisms

Proven record of developing new business, reaching sales objectives and creating customer base

Maintained records of store sales and payroll for employees

ZURICH INSURANCE CANADA: ZURVY:US OTC LISTED

Underwriting Assistant: May 2010-Aug 2012.

Processed and validated data and documents from underwriting team, to ensure accuracy and completeness

Delivered accurate and timely administrative support to underwriting team, including data reports, client documentation maintenance and correspondence, and archiving of records

Constant and proficient use of Microsoft Office and LotusNotes

Functional support provided to Marketing and Global Energy Departments

EDUCATION:

University of Western Ontario, London, Ontario Graduated Apr. 2013

Honors Bachelor of Arts -Specialization in History, Minor in English

Article Published (March 2014) The Mirror: Canadian History Undergraduate Journal

oContinuity and Perseverance: An Analysis of the Village of Elton During the Years of the Black Death (1349-1351)

University of Toronto – Summer French Exchange Program May – Aug 2012

Studied in Tours, France expanding knowledge of written and conversational French

VOLUNTEER EXPERIENCE

AON - Annual Charity Golf Tournament @ Glen Abbey Golf course Sept 2014

University of Western Ontario - History Society Executive Sept 2010- April 2013

REFERENCES

Available upon request

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