Administrative Assistant Microsoft Office

Tricia L. Mintzlaff

**** ********* *** ******, ** 30519

*******@*****.*** 678-***-****

Qualifications Profile

Semi-retired Administrative Assistant with proven success coordinating diverse range of administrative functions.

Track record of efficiently managing scheduling, travel and communication for high-level executives.

Proven ability to multi-task and effectively manage range of competing priorities in fast-paced environment.

Excel at establishing positive working relationships with team members, and collaborating to complete tasks and support operational goals.

Highly accurate, with strong eye for detail; able to maintain complex information and review documentation and records.

Proficient in Microsoft Office (Word, Excel, Outlook, Access, PowerPoint), Word Perfect, NetMeeting, PlaceWare, and multiple Internet applications.

Professional Experience

Following is a list of temporary part-time positions that I have held, with page 2 showing my permanent work history:

Lakeview Animal Clinic, Pewaukee, WI

Animal clinic providing compassionate veterinary care to cats and dogs. Clinic has an onsite surgical center, laboratory, digital X-ray machine and 24/7 access to your pet’s medical records via VetPort.

Position: Receptionist

Dates employed: August – October 2013

Medical College of Wisconsin, Wauwatosa, WI

National leader in the education and development of the next generation of physicians and scientists, with more than 1,200 students enrolled in degree-granting educational programs.

Position: Receptionist in Finance Department

Dates employed: November 2012 – April 2013

City of Milwaukee – Disease Control & Environmental Health, Milwaukee, WI

Oversees a wide range of local public health activities including programs in Communicable Disease Control, Emerging Infectious Disease Response, STD/HIV and Tuberculosis Control, Adult and Childhood Immunizations, Environmental Disease Epidemiology, Food Safety and Handling, Childhood Lead Poisoning Prevention and Public Health Emergency Preparedness and Response.

Position: Administrative Assistant to Director of DCEH

Dates employed: December 2010 – May 2011

Continued …

THE CLUB AT THE HISTORIC RESERVE, Vancouver, WA

Vancouver's first private downtown club for businesspeople, located in the historic Grant House on Vancouver's Officers Row, serving 125 members, and led by a board of 10 directors.

Position: Receptionist

Dates employed: October 2009 to April 2010

Following is a list of my permanent full-time positions and responsibilities:

Xerox Corporation – Wilsonville, OR

Executive Assistant to Chief Financial Officer, 2002 – 2008

Provided administrative support to CFO of Xerox Office Group and direct reports. Managed complex calendar and scheduling. Monitored email for CFO to identify time-sensitive requests and forward emails to appropriate employees. Scheduled domestic and international travel. Developed working relationships with other administrative assistants to coordinate functions. Completed and processed paperwork for new hires, terminations, promotions and transfers; scheduled candidate interviews. Coordinated with multiple departments to prepare for Quarterly Communication Meetings; create employee feedback surveys. Prepared and processed expense reports; function as liaison to resolve expense report issues. Created agendas for visitors; organize plant tours and roundtables. Planned celebrations for employee recognition and awards. Managed exceptions to defaulted approval authority levels; prepare paperwork and communicate with relevant managers. Processed applications for guaranteed corporate credit cards. Provided required quarterly documentation of meetings to Internal Controls. Oversee emergency and evacuation drills; prepare and submit rosters. Ordered supplies, business cards and software; managed log of software licenses.

Key Contributions:

Consistently served as key information resource and communication channel on internal policies and procedures.

Designed and maintained staff photo directory, to include technical logistics and updating to ensure current information.

Maintained close attention to requirements to ensure completion of all necessary functions.

Common Sense Investment Management – Tigard, OR

Client Service Administrator, 2001 – 2002

Completed range of functions related to client service. Compiled and distributed materials to prospective investors. Processed paperwork for new accounts and additional investments; communicated with Consultants and Attorneys to discuss documentation requirements. Completed account changes and prepared necessary documentation. Coordinated with Charles Schwab & Co. to

Continued …

set up IRA accounts for clients. Prepared cash flow summaries; created monthly valuation and performance worksheets. Maintained contact database. Reviewed and proofread letters to partners. Managed logistics for annual partner meeting; tracked RSVPs and expenses.

Sybron International – Milwaukee, WI

Executive Administrative Assistant to Chief Financial Officer, 1988 – 2001

Coordinated range of daily administrative functions to support operations. Screened calls and prioritized phone and mail communication. Composed and typed correspondence. Administered scheduling and appointments for CFO; organized domestic and international travel. Maintained contact database and developed business relationships with Analysts and Portfolio Managers. Organized quarterly conference calls between management and institutional investors. Prepared and mailed investor information packets; coordinated mailing of annual reports. Updated PowerPoint presentations. Replied to online requests for information.

Educational Background

Studies in Secretarial Science

Lakeshore Technical College, Manitowoc, WI

Professional Development

Administrative Support Courses

Xerox Corporation, Wilsonville, OR

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